Farmer Autocare Reviews 9,010

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,717 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, helpfulness, and honesty, often highlighting their ability to explain car situations clearly and provide excellent customer service. Many people appreciate the efficient and fast service, with work often completed quickly and within the agreed timeframe. The booking process is frequently noted as easy and convenient, especially when done online, and customers find the pricing to be fair and competitive. However, some customers also noted issues with communication and transparency, with instances of not being called with MOT results or receiving unclear breakdowns of quotes. A few other people also had concerns about recommended repairs or experienced situations where the company lacked the necessary tools or parts, leading to wasted time.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the efficiency, speed, and helpfulness of... See more

Staff

Customers consistently note positive experiences with staff, frequently describing them as friendly, helpful,... See more

Price

Consumers generally express satisfaction with the pricing, often finding it to be very good and affordable... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as easy, simple, and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting experiences that are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Farmer Autocare repeatedly as they are local (so I can walk to pick up my car) and provide a no-fuss hassle free service which I can book on-line for a date/time that suits me. They keep m... See more

Company replied

Rated 5 out of 5 stars

We always get our car serviced and MOT’d at Farmers. Honest and genuine mechanics who can explain any car situation in an understandable manner. Robbie usually calls to update when we go in, and he... See more

Company replied

Rated 5 out of 5 stars

Just like to say that I would give 10/10 if I could to Farmers Autocare (Perth) in relation to my visit today. It took one telephone call in the morning, answered by Martha on the 3rd ring requesting... See more

Company replied

Rated 5 out of 5 stars

As always, the staff at Broxburn were friendly and helpful. My car had a full service which showed the battery was operating at 44%. As this was still under warranty, a replacement has been ordered an... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service at good prices

As always, good service at a good price. What more can you ask for…

12 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Strathearn Rd.

Rated 1 out of 5 stars

Fool me once... still waiting for head office to call me back.

While still waiting for head office to call me back, I received this email asking for a review. SO here goes. 2nd May I booked Van 1 in for a service on 9th May and Van 2 in for a MOT on 11 May.
My worker took his van to Bellshill centre for Van 1 Service. I met him there and drove him home and then I went to work. 20 minutes later - the centre called to say WE CANNOT SERVICE YOUR VEHICLE TODAY as - with 7 days notice - they didnt have the right tools or parts to service Van 1. So a wasted Saturday morning, we had to stop what we were doing and go back and collect the unserviced van. It was rebooked in for the following Saturday. But when we collected Van 1 - I asked IS EVERYTHING OKAY WITH VAN 2s MOT ON MONDAY. Yes I was assured. Monday 11th, 3.30 PM I roll up for Van 2s MOT. Within 20 minutes of leaving the van with the centre I got a call. WE CANNOT MOT YOUR VAN!!!!! Serious - turned away TWICE in 3 days!!!! Fool me once, fool me twice - there absolutely will not be a third time!!! Cancelled Service for this Saturday and STILL waiting for HQ to call me back. They better hurry up with my refund for the service, joke of a company. I do not blame the workers in the centre at all - its HQ, Their systems that are broken. Shame.

12 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello Mr Walsh, we are sorry to hear that you had such a poor service experience at our centre, please accept our apologies for the inconvenience caused. We passed on on the details of your telephone contact and website complaint to the Operations Manager to fully investigate what went wrong with these bookings and contact you directly. We are sure he will be in touch very soon once he has the full sequence of events. Our apologies again and we thank you for bringing this to our attention.

Rated 5 out of 5 stars

Brian has been absolutely amazing with…

Brian has been absolutely amazing with myself I’ve had two punchers in my tires and he fitted me in to get it solved absolutely great banter highly recommend and free coffee machine ❤️

12 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Rachel, thanks for taking the time to send us your review. It's great to hear that Brian and the team got everything sorted and you were back on the road in good time.

Rated 5 out of 5 stars

The waiting area was comfortable and…

The waiting area was comfortable and the tea was welcome. Our car was taken promptly and examined in the time predicted. No complaints.

9 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Blackhall.

Rated 5 out of 5 stars

Brian was very helpful and service was…

Brian was very helpful and service was nice and quick. Always do a good job here.

12 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Joel, thanks for telling us about your recent experience at our centre. It's good to know that Brian and his team looked after you so well.

Rated 5 out of 5 stars

Highly recommend the Livingston branch

Got my tires changed at the Livingston branch. The booking process over the phone was really easy, got a same day appointment. Staff are always very friendly and helpful, chatted away to Brian as I waited

12 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Samantha, it's great to hear that Brian and the team in Livingston looked after you so well. We will share your kind comments with the centre team. Many thanks.

Rated 5 out of 5 stars

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff.
Work carried out on time to appointment.
Will definitely return for all our cars.

11 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. We will share this with the team in Livingston as they will appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Service was quick and efficient

Service was quick and efficient. Operative advised what needed to be done to make the vehicle work effortlessly.

12 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Robert, thanks for taking the time to send us your review. It's always great to get feedback from our customers.

Rated 5 out of 5 stars

Very Prifessional

Quick, efficient and very professional

12 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Mike, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with the team in Maidencraig.

Rated 5 out of 5 stars

Online booking very easy

Online booking very easy
Service prompt and friendly

12 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Steven, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with the team in Glenrothes.

Rated 5 out of 5 stars

New tyres

Needed 2 new tyres and tracking done, we were taken straightaway, Gentleman on reception was really helpful, friendly and knowledgeable giving good price options.
Great service all done within an hour.

11 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hi Alison, thanks for taking the time to send us your review. It's always great to get feedback from our customers.

Rated 5 out of 5 stars

A quick response and really good…

A quick response and really good service. We were travelling to England due to a family emergency and had a puncture. The member of staff called Jav responded quickly and helpfully. It was much appreciated to get such thorough and efficient service in a time of stress.

11 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, it's great to hear that Jav and the team got things organised and got you back on the road in good time. We appreciate it when customers take the time to send us their feedback, many thanks.

Rated 5 out of 5 stars

From the booking process to dropping…

From the booking process to dropping off and picking up the car everything was good 😊

21 April 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for taking the time to review our online booking system and centre customer service. It's great to hear that everything went smoothly.

Rated 5 out of 5 stars

Quick and efficient with a smile

I dropped the car off and three hours later all the work completed and I was able to pick the car up before lunch. Friendly and communicative staff made for a very easy MOT and service, thanks

7 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Lawrence, thanks for telling us about your recent visit to our centre. We will share your kind comments with our team in Broxburn.

Rated 5 out of 5 stars

Straightforward visit

Straightforward visit, failed mot, fixed there and then avoiding another visit

10 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello Joyce, thanks for telling us about your recent experience at our centre. It's good to hear that our team were able to get the repairs done the same day and get you back on the road. We will share your review with the team in Inchinnan Rd as they will appreciate the feedback.

Rated 5 out of 5 stars

All very easy

All very easy. Would recommend.

8 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Alistair, it's great to hear that all went smoothly on your recent centre visit and you were back on the road in good time. We appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Great service as usual

Great service as usual, very knowledgeable staff and always courteous, very competitive prices.

9 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello Peter, thanks for taking the time to send us your review. We will share your kind comments with the team in Musselburgh.

Rated 5 out of 5 stars

Great service with a smile

They saved my weekend, I damaged my tire swaying to miss something on the road and just before closing they still fixed it. Being polite and friendly as always. Also use them for my service and will come again when I need more new tires.

9 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. It's great to hear that our centre team went the extra yards to get you back on the road. Many thanks for the feedback.

Rated 5 out of 5 stars

Great service

Great service
Highly recommend

9 May 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We will let the team in Musselburgh know you were happy with the service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look