END. - Milano Reviews 267

TrustScore 4.5 out of 5

4.5

Via dei Mercanti 21, 201213 Milano, IT


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Rated 5 out of 5 stars

I got great value from END. on a Patagonia rain jacket- €125 vs RRP of €199, delivery was quick, I will look again at END when shopping as I wasn’t aware of the brand before this positive buying exper... See more

Company replied

Rated 5 out of 5 stars

Found some real gems that are hard to find here in Los Angeles. Adidas SPZL Italia Denim and Adidas and SPZL HOCHELAGA. Both are not sold here so I very happy to add these to my collection along with... See more

Rated 3 out of 5 stars

I graduated from university this year and got a job. I'm currently on a business trip to Aichi for two years. There are still many things I don't understand about my job, but I believe that by gaining... See more

Rated 4 out of 5 stars

The service was good, the product received is what I wanted, but I would say the length of time to receive was a bit on the long side. I ordered a few other things the next day from others and I recei... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END. - Milano

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

267 reviews

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Rated 2 out of 5 stars

I tried to contact you twice

I tried to contact you twice, no one was answering since five days! I want to send back the parcel. Don, t know how because of customer clearence. Is is,t also posible to send the parcel to the shop in italy? This is very hard for us.

8 April 2026
END. - Milano logo

Reply from END. - Milano

Hi Frank,

Thank you for your reaching out to us. 

If you visit the returns section of our Help Centre on the website, this will detail how to return from your country:

https://endclothing.zendesk.com/hc/en-es/articles/206808729-Returning-an-Order

I have also included more information below regarding our Returns Policy:

• Please write "RETURNED GOODS" on the outside of the package 
• You have 30 days to return orders back to END. from the date the package is delivered, in order to receive a full refund back to your original payment method (minus delivery charges).
• We don’t currently cover the cost of returns for our International Customers. Therefore, you can use your local postal service or a courier to send the item back to us.
• For any exchanges or refunds to store credit you also have 30 days to return your order to END. from the date the package is delivered.
• We do not take shipping times either to or from you into account, as we understand they can vary between different countries.
• Your order will be refunded to the original method of payment or a new order will be created for an exchange.
• For any refunds we advise allowing 3-5 working days for this to appear in your account.
• For any order created for an exchange, you do not need to pay another shipping fee for an exchanged parcel, as this was covered on your original order.
     
    

If there is anything else we can help you with, or you have any further questions about our returns process, please do not hesitate to contact us directly. 

Kind Regards,
END.

Rated 5 out of 5 stars

Amazing

Extremely good service, products and fast shipping

17 December 2025
END. - Milano logo

Reply from END. - Milano

Hi there,

Thank you for your kind feedback! 

We’re really pleased to hear you enjoyed our service, products, and fast shipping. 

We truly appreciate your support and hope to see you again soon at END.

Rated 4 out of 5 stars

Greaat choice of Product, a bit long to receive. e service was good

The service was good, the product received is what I wanted, but I would say the length of time to receive was a bit on the long side. I ordered a few other things the next day from others and I received them before yours. Also the amount of emails was a bit on the heavy side. I would still order again from END, but just telling you my feelings.

28 March 2026
END. - Milano logo

Reply from END. - Milano

Hey Larry,

Thank you for the feedback! 

We're thrilled the service was good, and the product was exactly what you wanted. We're sorry the delivery took a little longer than expected and that the emails felt a bit too frequent — we appreciate you sharing this. Your comments help us improve, and we're grateful you'd choose to order with us again.

Kind regards,
END.

Rated 5 out of 5 stars

Great service and product

Great service and product

24 March 2026
END. - Milano logo

Reply from END. - Milano

Hi Claudine,

Thank you for your feedback! We're really glad to hear you were happy with both the service and the product.

Hope to see you again soon! 

Kind regards,
END.

Rated 5 out of 5 stars

Super End!

Very nice experience!

23 February 2026
END. - Milano logo

Reply from END. - Milano

Hey!

Thanks for leaving a positive review! We look forward to your next visit!

END.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good packaging, perfect experience.

18 February 2026
END. - Milano logo

Reply from END. - Milano

Hi there,

Thank you for your great review! We're so thrilled your order arrived quickly, was well packaged, and gave you a perfect experience. 

We really appreciate it!

Kind regards,
END.

Rated 5 out of 5 stars

All good

All good. In time, right product

10 February 2026
END. - Milano logo

Reply from END. - Milano

Hey!

Thanks for leaving a positive review! We look forward to your next visit!

END.

Rated 1 out of 5 stars

Waste of time and money

I spent a lot of time to figure out which was the perfect size for me by following the size instruction. At the end, the jacket fits huge to me and from Italy I struggled a lot to replace the order. It was expensive to return the order in UK because the free shipment doesn't include extra UK nations. Please chance your policy and explain Better the size tablet on the website.

20 January 2026
END. - Milano logo

Reply from END. - Milano

Hi Lorenza,

We hope you are well and would like to thank you for your feedback.

We are truly sorry to hear about your disappointment with our International Returns process.

While we currently do not cover the cost of International Returns, as mentioned in the Returns section on our website.

We want to ensure you have the best possible experience with us and our Customer Service Team is here to help you find the most cost-effective shipping methods. Please do not hesitate to reach out to us for 
assistance.

Thank you,
END.

Rated 5 out of 5 stars

Was great

Was great! and helpful people online!

29 January 2026
END. - Milano logo

Reply from END. - Milano

Hey!

Thanks for leaving a positive review! We look forward to your next visit!

END.

Rated 1 out of 5 stars

Very Disappointed with Product and Customer Service

ordered a pair of shoes from this company, but they arrived defective — they had holes and cracks. I contacted customer service and was asked to send photos, which I did. However, since sending the photos, I have received no further response and my issue has not been resolved. Very disappointed with both the product and the support.

28 January 2026
END. - Milano logo

Reply from END. - Milano

Hi there,

We are deeply sorry to hear about your recent order experience. Your feedback is truly important to us, and we would like to offer our support and address your concerns promptly.

We can see that a member of our Customer Service team is currently in contact with you to investigate this further.

Thank you for your patience, and we look forward to resolving this matter for you.

Kind regards,
END.

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