END. Reviews 

133,006
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 13,674 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the speedy delivery and excellent packaging, ensuring items arrive quickly and in great condition. Many reviewers highlight the top quality of products, often finding unique items or great deals, and appreciate the reasonable pricing. The overall service is consistently described as excellent, with an easy-to-use website and efficient order processing. However, some customers noted occasional issues with order fulfillment, such as items being misdelivered or not arriving. A few people experienced product imperfections or sizing discrepancies, and some found customer service unresponsive when resolving these problems. Additionally, some reviewers mentioned unexpected customs duties.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speedy... See more

Product

Customers had positive experiences with product, often praising the quality, great prices, and speedy... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers praising the quick shipping,... See more

Price

Reviewers mention positive feedback about price, with many finding great prices, especially during sales,... See more

Service

Users describe positive interactions with service, often highlighting its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One thing I didn't really like was that I used the additional 15% discount to order two pairs of sneakers (Adidas and New Balance). However, one of the items (the New Balance pair) was later refunded... See more

Company replied

Rated 5 out of 5 stars

I would say despite buying from an Overseas shop, the discounts are really faster compared to my own country (Malaysia). the best part you guys do have half sizes which ironically in Malaysia they don... See more

Company replied

Rated 5 out of 5 stars

Numerous good encounters with END. Some years ago an MKI tracksuit started to rip at the waist, they were happy to refund me as agreed it was clearly a manufacturer issue. More recently, my... See more

Company replied

Rated 5 out of 5 stars

The buying experience is great - easy site to use, great range, different price points. Despatch to Australia quick but where local contractors take over from FedEx, the issues start. My order was on... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Shoe Store
  5. Streetwear Store

About END.

Written by the company

END clothing logo



From the North East to the world, END.’s drive to inspire and educate its community has remained steadfast since 2005. Through fashion, design, art and music, we’ve brought globally-recognised names and emerging luxury and streetwear designers straight to your doorstep, wherever you are in the world. With 800+ brands to choose from - and a hand curated range from the likes of Stone Island, Palm Angels, Nike, Moncler, Arc'teryx and Birkenstock - an unparalleled range of brands and exclusive premium labels that never miss the mark.

From shipping to over 70 countries on mobile, tablet and desktop - to live chat and hassle-free returns - customers remain at the core of our community. Or, take a break away from the screen, and come visit us in one of our stores in Newcastle, Glasgow, Manchester, London and Milan. Here, you’ll also find live workshops and events so you’ll feel like an industry insider in no time.

We provide our worldwide community with an unparalleled experience, both face-to-face and online, from our North East headquarters in Washington to our Highbury office in London. So, whether you're looking for the latest viral sneakers, or forward-thinking, cutting-edge fashion - you can always count on END. to come through.

Contact info

  • 133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom

  • endclothing.com

4.3

Excellent

TrustScore 4.5 out of 5

133K reviews

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4.3

All reviews

(133,006)

13,447 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered an Acne Studios scarf from…

I ordered an Acne Studios scarf from END. Clothing and everything went smoothly. The item arrived quickly, was well packaged, and was exactly as described. Very happy with the service and would definitely order from END. again.

31 July 2026
Rated 5 out of 5 stars

Great service!

Love the bag!!! But great service

28 July 2026
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us a 5-star review!

We're delighted to hear everything went smoothly and truly appreciate your support.

We hope to see you again soon.

END.

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service, specially of Jay, couldn't be more helpful and appreciative, top man

7 August 2026
Unprompted review
END. logo

Reply from END.

Hi Michael,

Thanks so much for your wonderful feedback!

We're really happy to hear that Jay made such a great impression.

We'll definitely share your kind words with him, he'll be so glad to know his help meant a lot to you.

Thanks again for taking the time to share your experience with us.

END.

Rated 4 out of 5 stars

End always come through 💯.

End always come through 💯.. had to return product as was too small … awaiting my exchange for a bigger size

31 July 2026
END. logo

Reply from END.

Hello Mark,

Thank you for the continued support!

We're sorry the original size wasn't quite right, but we're glad our exchange process could help.

We hope your new size arrives with you soon and is the perfect fit this time around.

Enjoy, and thanks again for the great review!

END.

Rated 5 out of 5 stars

Fantastic

Great website with amazing choice. Delivery was very good and quick. I requested a refund for 1 item and this was easy to start and refund given within 5 days…. Very good service.

29 July 2026
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us a 5-star review!

We're delighted to hear everything went smoothly and truly appreciate your support.

We hope to see you again soon.

END.

Rated 5 out of 5 stars

Trainers arrived quickly

Trainers arrived quickly, excellent product. I have ordered numerous times from End and never had any issues

29 July 2026
END. logo

Reply from END.

Hey!

Thanks for taking the time to leave us a 5-star review!

We're delighted to hear everything went smoothly and truly appreciate your support.

We hope to see you again soon.

END.

Rated 1 out of 5 stars

Absolutely Horrible Customer Support!!

Do not trust END. Clothing if you are a serious collector or high-volume buyer who expects basic operational competence.

Their website is plagued by critical checkout glitches, and their customer service team will actively ghost you the moment you provide proof of their system failures.

I built a strategic bulk cart of sale shoes where their platform automatically and correctly applied a first-order 10% automatic item-level discount across the board, slashing $58.60 AUD off the total. The items sat securely in my cart for two full days, completely verified and good to go. When I went to execute the checkout, a technical system error stripped the active discount line away right at the payment screen.

I spent four days jumping between their website's live chat feature and email support trying to resolve this simple, clear technical error. An agent named Phumzile handed me a lazy deflection, claiming discounts don't apply to sale stock. I immediately replied with irrefutable screenshot proof showing the active system markdown working perfectly on the sale items in my cart.The moment I sent that concrete visual proof, END. Clothing completely ghosted me. They chose to go radio silent for over 48 hours to evade a minor $58.60 adjustment on their own glitchy interface. Because their team sat on my emails and ignored my active chat logs while I desperately waited for a resolution, three highly strategic, targeted shoe assets in my cart completely sold out.

Their pathetic support delays directly cost me a significant amount of money in rare inventory and prospective market value. They completely ignored a high-spending client who explicitly detailed the extreme stress and anxiety of rapidly diminishing stock levels.

I am wiping my hands completely clean of this pathetic business. My account is permanently closed, and my capital is redirected to their direct competitors. They will sacrifice a loyal, high-volume customer over a petty double-digit dispute. Absolutely abysmal service. Disgraceful.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Was delivered in time

Was delivered in time
Nice product high quality

29 July 2026
END. logo

Reply from END.

Hey!

Thanks for the fantastic review!

We're delighted everything went smoothly and really appreciate you taking the time to share your experience.

END.

Rated 5 out of 5 stars

Beautiful.

Beautiful.. love the serivce love the product.. Definitely going to order more from you guys😊

29 July 2026
END. logo

Reply from END.

Hey!

Thanks for the fantastic review!

We're delighted everything went smoothly and really appreciate you taking the time to share your experience.

END.

Rated 5 out of 5 stars

Shoutout to Matt, Billy, and Javid

Fantastic experience at the Soho store! A big shoutout to Matt, Billy, and Javid for providing exceptional service and making my visit smooth and pleasant. Highly recommend this team!

8 August 2026
Unprompted review
END. logo

Reply from END.

Hi Kuramrappan,

Thanks so much for leaving such a wonderful review!

We're really happy to hear that Matt, Billy, and Javid made your visit to our Soho store a great experience.

I'll make sure to share your kind words with the team, they'll be thrilled to hear them.

We truly appreciate your recommendation and look forward to welcoming you back soon!

END.

Rated 4 out of 5 stars

Delivered fast and shoes were cheap…

Delivered fast and shoes were cheaper than every other site.

The shoes were smaller than ones I had tried in store. The ones in store were same size and model but different colour. Assuming the size doesn't change if it's just a different colour. More of an issue with the shoe brand than the retailer.

30 June 2026
END. logo

Reply from END.

Hi Tom,

Thanks so much for your review!

We're really happy to hear you were pleased with how quickly your order arrived and felt it was good value.
We also appreciate your feedback about the sizing.

Although we expect the same model to fit consistently, sometimes there can be small differences between colours or production batches.

We're glad you understand this is something beyond our control as a retailer.

Thanks again for sharing your experience.

END.

Rated 5 out of 5 stars

Fast delivery

The go-to place to buy clothing💯

31 July 2026
END. logo

Reply from END.

Hey!

Thanks for the fantastic review!

We're delighted everything went smoothly and really appreciate you taking the time to share your experience.

END.

Rated 5 out of 5 stars

Delivery was great

Delivery was great, protected bery well in the box

31 July 2026
END. logo

Reply from END.

Hi!

We love receiving feedback like this.

Thanks for the 5 stars and for letting us know we got it right.

END.

Rated 5 out of 5 stars

Excellent selections and fast service

Excellent selections and fast service. In fact fastest among competitors. I have been shopping at END Clothing for years and will continue to do so.

8 July 2026
END. logo

Reply from END.

Hi!

We love receiving feedback like this.

Thanks for the 5 stars and for letting us know we got it right.

END.

Rated 5 out of 5 stars

What a great price for my Adidas…

What a great price for my Adidas Gazelle Indoor.
Easy ordering and they were delivered within two days.

31 July 2026
END. logo

Reply from END.

Hi!

We love receiving feedback like this.

Thanks for the 5 stars and for letting us know we got it right.

END.

Rated 5 out of 5 stars

Fast delivery

Great deals, quick delivery. No complaints

28 July 2026
END. logo

Reply from END.

Hi!

We love receiving feedback like this.

Thanks for the 5 stars and for letting us know we got it right.

END.

Rated 3 out of 5 stars

No info about custom duty beforehand.

Delivery itself was so quick that I’m content. But you should have told me I would have to pay for the customs duty which I was informed of just before the product arrived. Or you should have provided the price including it in advance.

31 July 2026
END. logo

Reply from END.

Hey Daichi,

Thank you for your feedback.

We're pleased to hear your order arrived quickly, but we're sorry to learn the customs charges came as a surprise.

For international orders, information regarding duties, taxes and customs fees is available on our website before purchase, and we always encourage customers to review this information prior to ordering.

If anything is unclear, our Customer Care team is also available to answer any questions before an order is placed.

We appreciate you sharing your experience and hope you're enjoying your purchase.

END.

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