I want to say how incredibly helpful your staff were to me over the past week. I was insuring a camper and moving my insurance from one company to Dolmen. I had to speak with your staff on three sep... See more
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Dolmen Insurance Brokers was set up in 1998 Artane, Dublin 5. This location, just north of the City Centre had no Brokers and the Company grew quickly. In 2001, we purchased Rooney Insurances Swords (then called NRG) and merged their customers and staff with ours. The increased volume helped to improve our service and products available for our customers. In 2015 we purchased a Specialist Insurance Brokerage called C U Safe which specialises in Insurances for Credit Union members. At Dolmen Insurances, we have a range of products on offer at very competitive pricing. We always work in the best interest of our clients, not the insurers and our clients receive multiple quotes on suitable insurance products. Our Insurance clients have the peace of mind that they deal with a specialist insurance brokers. Our experts are there for our clients when they need advice and especially when they need us most and have to make a claim.
Contact info
Unit 39, Butterly Business Park, Kilmore Rd, Beaumont, Dublin 5,, D05 A372, Dublin, Ireland
- 0035318672121
- info@dolmen-insurnace.ie
- dolmen-insurance.ie
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Replied to 66% of negative reviews
Typically replies within 1 month
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Spoke to a lady called vlada who was…
Spoke to a lady called vlada who was very helpful and quick. Got non standard home insurance sorted
Excellent service
Excellent service by Eddie who went out of the way to get us the right product at the best price.
Very positive experience
Very positive experience - in particular with Eddie who understood exactly what we needed, the timeframes etc and dealt with everything in a professional and efficient manner. Big thank you!
We renewed our Motor trade insurance…
We renewed our Motor trade insurance cover last week and got 3 quotes we then went into details of each quote inc. levels of cover , stock levels and so on , Our Office dealt with Mark Farrell and from the start they informed me his attention to detail and product knowledge was second to none , He was also very helpful in some extra queries we had . He was competitive on final cost ( not massively) but it was his professionalism and attention to detail that made our minds up in the end , When it comes to Motor Trade insurance he is top class in our experience . OWEN REDDY REDDY 2 DRIVE LTD
I'll second all of the comments about…
I'll second all of the comments about Dolmen Insurance being so easy to deal with and so helpful. Eddie had my horsebox insured in a matter of minutes. Never had insurance go though so efficiently. Thanks Eddie!
Eddie was very helpful and got me a…
Eddie was very helpful and got me a great deal on home insurance , the service was friendly and efficient, thanks Eddie
Very easy to deal with both over the…
Very easy to deal with both over the phone and via email. Nice easy and no fuss.
What a refreshing experience
What a refreshing experience. I spoke to a human (Eddie Lawlor) who was friendly, efficient and had my house insured in a matter of minutes. He was helpful, knowledgeable and interested helping me get the insurance policy I required. I have spent 2 months with other companies making me jump through hoops and increasing the policy costs for no reason. Eddie has quoted me for my cars and I will be going to Dolmen first for all my future insurance needs. Keep up the good work.
Great experience with Dolmen
Great experience with Dolmen. Got camper insurance. Straight forward, great price, disk arrived a couple of days later. Highly recommend.
It is an absolutely brutal company
It is an absolutely brutal company to deal with, so I won't be renewing with them next year. Good luck maintaining that attitude toward customers.
Very rude and unprofessional costumer…
Very rude and unprofessional costumer care from camper department (Michelle S). Definitely won't do business with them again.
Dealt with Eddie and Cian recently for…
Dealt with Eddie and Cian recently for van and home insurance, they were so friendly ,helpful and knowledgeable when putting together policies for us .An absolute asset to this company would highly recommend them both, look forward to doing more business with you in the future.
I had issues getting mortgage…
I had issues getting mortgage protection spoke with Aine who immediately put me at ease with her knowledge - Cover organised in less than 10 minutes Ask for Aine when it comes to mortgage protection
Dealing with Dolmen
I had a brief issue with the company. I rang to speak to a manager and was given Paul Clements direct number. My conversation with Paul was not what I expected. I found Paul very aggressive on the the phone. In the end I had to go because he would not let up.
Total wast of time has to be the most…
Total wast of time has to be the most unhelpful company I ever had the dis pleasure to deal with
I can't recommend Dolmen Insurance…
I can't recommend Dolmen Insurance brokers enough. We are a small business in Dublin. We recently received our company insurance renewal notification. The cost had increase, pretty much like everything else. I decided to ring around and get some quotes. I rang a couple of brokers. Got call centres, was on hold for 15 - 20mins etc. I rang Dolmen, got to speak to person in Dublin, wishing 30 mins I had a call back, a cheaper quote and more cover with their policy. They took care of all the paper work. I can't recommend enough. We are moving our fleet Insurance over in October. Philip and Paul thank you for making the process simple. Our company prides itself on our customer service and Dolmen is one of the very few whom I found do the same.
Progress my A**e
Over the last few years I've had nothing but problems trying to make contact by phone. Left on hold for a half an hour then to be told we're too busy to take your call. Been trying to renew my camper insurance on line to have my card rejected doesn't recognise my expiry date because I've got a new card (same number) with a new expiry date. If you call this progress give me the older ways anytime.....
Wish I had the option of giving ye a zero star review.
Terrible customer service
Was a great company for many years.
But lately Customer service is not good.
72 hours reply time is not good enough, understaffed.
I moved to another company who answer their phones
Shocking customer service
Shocking customer service. Must have rang 50 times. Finally spoke to someone who was to email a quote. One week later no email. Rang 3 more times with promises of a callback.. Again nothing. Don't waste your time with this company. Worst and most frustrating customer service ever. ZERO STARS.
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