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RedClick Reviews 3,599

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the competitive pricing and excellent value for money, often finding the company significantly cheaper than competitors. The customer service team is frequently described as outstanding, providing clear communication and efficient support, while the user experience, particularly the website, is noted for being easy to navigate and straightforward. However, some customers also noted issues with the service, including difficulties with receiving text messages for verification and challenges with logging in to print documents. A few other people also felt that the customer service was lacking, mentioning long wait times, calls being cut off, and unhelpful agents, with some even reporting inconsistent policy decisions and a lack of follow-up.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise the team for their professionalism,... See more

Price

Customers had positive experiences with price, often finding competitive quotes and affordable premiums. Many... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness, friendliness,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the fast, friendly, and efficient... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use and... See more

Based on these reviews

Rated 4 out of 5 stars

Redclick has tightened up its act over the 12 months since I left. Well done. However, you still automatically renew cover unless a customer goes online (or on the app) and cancels this facility. Tha... See more

Company replied

Rated 4 out of 5 stars

I had passed my renewal date and was driving around without insurance. What i called they were very helpful in getting me sorted but i think they should have called me on the day when they noticed i h... See more

Company replied

Rated 4 out of 5 stars

Insurance very reasonable price. Staff who answered my call was very helpful, went through everything. I had a couple of questions and they were dealt with promptly. Received paperwork that I reque... See more

Company replied

Rated 5 out of 5 stars

Very clear and positive communication no hidden charges. Value for money and nice staff on the phone will also get a quote for my house insurance thank you red clock 100% recommend Regards Maurice... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Personal Insurance Company
  5. Taxi Insurance Company

About RedClick

Written by the company

It wasn't easy, but we made it simple.

RedClick operates from offices in Cavan, Dublin and Enniskillen. Our Irish customers can feel secure in the knowledge that we provide high quality products tailored to their needs at great value with local service, putting people in charge of their insurance experience. We offer our customers peace of mind so they can focus on the important things. That's insurance that clicks. That's RedClick.

About RedClick Ireland:

At RedClick, we understand that life can be... unpredictable. That's why we offer simplified, modular products that give you what you need, when you need it most. RedClick offers affordable car, home, motorcycle, taxi and van insurance.

RedClick is part of the Generali Group's lifetime strategy, offering a seamless customer interaction geared towards next generation and digitally savvy customers. Generali is one of the world’s largest insurance providers. It operates across 50 different countries, with almost 82,000 employees servicing 70 million customers.

Generali España de Seguros y Reaseguros, S.A., trading as RedClick and Generali, is authorised by the General Directorate of Insurance and Pension Funds in Spain and is regulated by the Central Bank of Ireland for consumer protection rules.


Contact info

Insurance that just clicks

Check out our latest offers and get a competitive quote today

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quick response!

It was very clear to understand everything regarding the product that I got.
Not complicated, reasonable price and quick delivery all the information I needed.
Well done guys.

9 April 2026
Rated 5 out of 5 stars

Saved nearly €1600 on car insurance

I had previously been in contact with Quote Devil about car insurance and it was an absurd amount of money. Someone suggested Red click and the same vehicle came in nearly $1600 cheaper. It was a major weight off my shoulders to see a quote that I could actually afford

9 April 2026
Rated 5 out of 5 stars

Happy

I was very happy with the service provided during my insurance quotation. Everything was clear, efficient, and handled professionally.

2 April 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that you were pleased with the clarity and efficiency of our team during your insurance quotation. We appreciate your positive feedback and are glad it was handled professionally.

Many Thanks
AnnMarie

Rated 5 out of 5 stars

All done online

All done online, very reasonable cost, no waiting on phone for ages to be put on hold again

1 April 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that you found our online process convenient and affordable. We appreciate you mentioning the ease of avoiding long hold times. Thanks for your feedback!

Many Thanks
AnnMarie

Rated 5 out of 5 stars

Hassle free

Hassle free, only tuck minutes to purchase car insurance.
Thanks a Job well done!!

7 April 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that purchasing car insurance was hassle-free and quick for you. Thank you for your positive feedback; we appreciate it greatly!

Many Thanks
AnnMarie

Rated 5 out of 5 stars

RedClick we're so easy to deal with

RedClick we're so easy to deal with. Vary helpful and professional. I am not great with online but they made the process so simple for me. So friendly also.

8 April 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that our team was helpful and made the online process simple for you. We appreciate your kind words and are glad you enjoyed your experience with us!

Many Thanks
AnnMarie

Rated 5 out of 5 stars

Fast efficient and so lovely.

I spoke to two lovely people today, unfortunately I did not take down their names who were so helpful with adding an additional driver to my policy.

They were so helpful, only needed two calls as I didn’t have everything I needed, because I didn’t expect it to be so easy, would’ve been done and dusted on one call and less then 10 mins if I was more organised.

14 April 2026
Unprompted review
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that the team members were so helpful when adding a driver to your policy. We appreciate you taking the time to leave us such positive feedback.

Many Thanks
AnnMarie

Rated 5 out of 5 stars

So far excellent customer service l…

So far excellent customer service l chose you by mistake but l am glad l made mistake 👍

31 January 2026
RedClick logo

Reply from RedClick

Hi,

We are so happy to hear that you received excellent customer service! We appreciate you sharing your positive experience and are glad you're happy.

Many Thanks
AnnMarie

Rated 5 out of 5 stars

So easy

So easy, quick and very efficient

31 March 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that our services were easy, quick, and efficient for you. We appreciate your positive feedback and thank you!

Many Thanks
AnnMarie

Rated 5 out of 5 stars

best rate

best rate, fast, easy

31 March 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that you had a fast and easy experience with a great rate. Thank you for your feedback!

Many Thanks
AnnMarie

Rated 5 out of 5 stars

Gérard an excellent coustomer service…

Gérard an excellent coustomer service represent great ti deal with

30 March 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that you had an excellent experience. We appreciate you taking the time to share your feedback with us!

Many Thanks
AnnMarie

Rated 5 out of 5 stars

Very efficient way of uploading…

Very efficient way of uploading information and currently the cheapest quote I received in Ireland for car insurance. Hassle free experience.

30 March 2026
RedClick logo

Reply from RedClick

Hi,

We're happy to hear that you found our uploading process efficient and our car insurance quote the most affordable in Ireland. We appreciate you highlighting the hassle-free experience. Thanks for your feedback!

Many Thanks
AnnMarie

Rated 1 out of 5 stars

Worst company I've every dealt with

Worst company I've every dealt with. I've been unkowingly driving without insurance for 6 months because the payment didn't go through, even though I received the updated insurance disc in the mail. The police were the ones to tell me. Now I have to pay a 2 grand fine.

So for the past year I've been driving with a new policy. After I log in to the website, it says I have no active policy? What have I been paying the monthly charges for? An absolute joke.

And the customer service is a joke. I asked a very simple question about the "one-time code" needed to log in. They couldn't answer because of "security reasons". I was not looking for anything top secret.

I'll be going with someone else. They can't be any worse.

12 April 2026
Unprompted review
RedClick logo

Reply from RedClick

Hi,

We appreciate you taking the time to complete this review.
To allow us to investigate this matter thoroughly, could you please email us your details at trustpilot@redclick.ie? Once received, our team will review and investigate this further.

Many Thanks
Maureen

Rated 5 out of 5 stars

Great

RedClick was fast and had good offers

25 December 2025
RedClick logo

Reply from RedClick

Hi,

Thank you for your 5* Star review. We really appreciate the positive feedback on our services and pricing.

Many Thanks
AnnMarie

Rated 1 out of 5 stars

..........

2 April 2026
RedClick logo

Reply from RedClick

Hi,

We appreciate you taking the time to complete this review.
We are sorry to hear that you were disappointed with our service. Your feedback is valuable in improving our processes. Can you please email us with your details to trustpilot@redclick.ie so we can investigate this further?

Many Thanks
AnnMarie

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