Dolmen Insurance Brokers Reviews 

152
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, friendly, and efficient when handling policy quotes and renewals. People often emphasize how easy the whole process is, noting that agents go out of their way to provide clear information and great deals. However, some people mentioned that reaching customer support by phone can be slow or difficult. A few reviewers also noted issues with getting prompt email responses or the necessary documents needed for vehicle registration. Others experienced delays when trying to sort out specific policy details with different teams.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness, efficiency,... See more

Customer service

Customers report appreciation for the customer service, praising staff members for being knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting efficient assistance and competitive quotes... See more

Price

Users describe positive interactions with price, highlighting competitive and affordable quotes compared to... See more

Response time

Clients share positive opinions on response_time, highlighting prompt and efficient service from support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to say how incredibly helpful your staff were to me over the past week. I was insuring a camper and moving my insurance from one company to Dolmen. I had to speak with your staff on three sep... See more

Rated 5 out of 5 stars

I recently took out buildings insurance for a rented property with Dolmen. The whole process was very easy and quick. The staff member I dealt with was knowledgeable and provided me with all the info... See more

Rated 5 out of 5 stars

Excellent communication.very competative price. Straightforward to deal with and promised to deal with my car insurance in same no nonsense way by Yanis when my car insurance comes up for renewal.Got... See more

Rated 5 out of 5 stars

Excellent Customer Service by Michelle on both calls (Quote + Payment). Answered all questions and concerns in a very efficient, knowledgeable, polite and friendly manner. Thanks and well done Michell... See more


Company details

  1. Insurance Broker

Written by the company

Dolmen Insurance Brokers was set up in 1998 Artane, Dublin 5. This location, just north of the City Centre had no Brokers and the Company grew quickly. In 2001, we purchased Rooney Insurances Swords (then called NRG) and merged their customers and staff with ours. The increased volume helped to improve our service and products available for our customers. In 2015 we purchased a Specialist Insurance Brokerage called C U Safe which specialises in Insurances for Credit Union members. At Dolmen Insurances, we have a range of products on offer at very competitive pricing. We always work in the best interest of our clients, not the insurers and our clients receive multiple quotes on suitable insurance products. Our Insurance clients have the peace of mind that they deal with a specialist insurance brokers. Our experts are there for our clients when they need advice and especially when they need us most and have to make a claim.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(152)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent insurance, professional manager Eldar

This was my first time getting car insurance in Ireland, I had a lot of questions because the car was planned to be driven by two people. The manager Eldar answered all my questions professionally and promptly, and the insurance was issued quickly. I am absolutely satisfied with his work and this service.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

“Fast, High-Quality, Reliable – My Experience with Dolmen”

I would like to express my sincere gratitude to Dolmen insurance company for their professional and prompt resolution of my issue. A special thanks to Dylan Moir and Vlada Shevchenko – thanks to their attentiveness, support, and high level of service, the process went quickly and without stress. It’s a pleasure to deal with such specialists! I highly recommend Dolmen to anyone who values reliability and quality service.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

The best deal

They were the cheapest quote I got and the only company who had year round cover for europe and the uk for my campervan.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support on insurance

Anna did an amazing job supporting us on our complicated insurance van cover request. Really very much appreciate your timely and precise support!

12 June 2025
Unprompted review
Dolmen Insurance Brokers logo

Reply from Dolmen Insurance Brokers

Thank you for your review! We'll let Anna know.

Rated 5 out of 5 stars

Dolmen has been instrumental in helping…

Dolmen has been instrumental in helping us identify and understand our inherent business risks, guiding us toward the most suitable insurance coverage. They took the time to explain complex insurance jargon in simple, easy-to-understand language.
What really stood out was their commitment to shopping the market to find us competitive premiums without compromising on coverage. Throughout, they maintained the highest levels of professionalism and provided excellent after-service support.
It’s always a pleasure dealing with Dylan and David —they’re friendly, approachable, and genuinely care about delivering the best outcome !! – well done!!

29 May 2025
Unprompted review
Dolmen Insurance Brokers logo

Reply from Dolmen Insurance Brokers

Thank you so much for your review!

Rated 5 out of 5 stars

Vehicle Insurance Service

I have applied Dolmen Insurance to get vehicle insurance for me. I got full comprehensive and great service at every stage of my application on that matter. Managers Anna and Eldar provided me total support at every step of insurance starting with great cost quoted and provided me insurance policy after. I got all information that I might need. This is my first time when I need to be insured. I did not know details of insurance at all, and Anna and Eldar put a great attention to my query and explained me details very clear. I appreciate Dolmen Insurance, and Anna and Eldar for great custom service.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Competent and knowledgeable agent

The agent, Lisa Turnbull, is very efficient, knowledgeable and courteous. She is helpful and makes it as stress free as possible to purchase insurance. She provides detailed information to assist me in making decisions.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Eldar Akhtiemov is fantastic broker and…

Eldar Akhtiemov is fantastic broker and professional. On single call was able to make insurance for our beautiful white Volvo car!
That was exceptional experience! Dolmen managers please recognize such behaviour from Eldar Akhtiemov.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Eldar Akhtiemov from Dolmen Insurance…

Eldar Akhtiemov from Dolmen Insurance Brokers provided exceptional service when helping me purchase car insurance. He was knowledgeable about different coverage options, patient with my questions, and found me a policy that perfectly matched my needs and budget. The process with Dolmen Insurance Brokers was smooth and efficient from start to finish. I particularly appreciated Eldar's clear explanations of policy details and prompt communication. Would definitely recommend both Eldar and Dolmen Insurance Brokers to anyone looking for car insurance!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

there ae two points worth noting;

there ae two points worth noting;
Dolmen are well known in the Motorhome and Campervan world in Ireland for good value insurance and good service
More importantly in this age of companies using chats etc to avoid personal contact as a last resort Dolmen are right there with personal service and individual attention. I have been dealing with Anna. Her telephone manner and personality make her a star to work with. Thank you Dolmen.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

I came to Dolmen looking for house…

I came to Dolmen looking for house insurance that would cover all the requirements our bank required to draw down our mortgage. After struggling to get a suitable quote at several insurance companies Eddie worked with us to get the cover we needed! He was great to work with - friendly and professional and kept us in the loop at all times. He turned around a very stressful situation for us and we're very happy with the outcome

11 April 2025
Unprompted review

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