Dolmen Insurance Brokers Reviews 

152
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, friendly, and efficient when handling policy quotes and renewals. People often emphasize how easy the whole process is, noting that agents go out of their way to provide clear information and great deals. However, some people mentioned that reaching customer support by phone can be slow or difficult. A few reviewers also noted issues with getting prompt email responses or the necessary documents needed for vehicle registration. Others experienced delays when trying to sort out specific policy details with different teams.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional helpfulness, efficiency,... See more

Customer service

Customers report appreciation for the customer service, praising staff members for being knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting efficient assistance and competitive quotes... See more

Price

Users describe positive interactions with price, highlighting competitive and affordable quotes compared to... See more

Response time

Clients share positive opinions on response_time, highlighting prompt and efficient service from support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to say how incredibly helpful your staff were to me over the past week. I was insuring a camper and moving my insurance from one company to Dolmen. I had to speak with your staff on three sep... See more

Rated 5 out of 5 stars

I recently took out buildings insurance for a rented property with Dolmen. The whole process was very easy and quick. The staff member I dealt with was knowledgeable and provided me with all the info... See more

Rated 5 out of 5 stars

Excellent communication.very competative price. Straightforward to deal with and promised to deal with my car insurance in same no nonsense way by Yanis when my car insurance comes up for renewal.Got... See more

Rated 5 out of 5 stars

Excellent Customer Service by Michelle on both calls (Quote + Payment). Answered all questions and concerns in a very efficient, knowledgeable, polite and friendly manner. Thanks and well done Michell... See more


Company details

  1. Insurance Broker

Written by the company

Dolmen Insurance Brokers was set up in 1998 Artane, Dublin 5. This location, just north of the City Centre had no Brokers and the Company grew quickly. In 2001, we purchased Rooney Insurances Swords (then called NRG) and merged their customers and staff with ours. The increased volume helped to improve our service and products available for our customers. In 2015 we purchased a Specialist Insurance Brokerage called C U Safe which specialises in Insurances for Credit Union members. At Dolmen Insurances, we have a range of products on offer at very competitive pricing. We always work in the best interest of our clients, not the insurers and our clients receive multiple quotes on suitable insurance products. Our Insurance clients have the peace of mind that they deal with a specialist insurance brokers. Our experts are there for our clients when they need advice and especially when they need us most and have to make a claim.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

152 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(152)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Speaking with Alisha was absolutely…

Speaking with Alisha was absolutely delightful, a very pleasant and knowledgeable young lady.
The internet may be good but actually interacting with someone like this young lady would certainly keep me with your company.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Good and professional service

I recently took out buildings insurance for a rented property with Dolmen. The whole process was very easy and quick. The staff member I dealt with was knowledgeable and provided me with all the information I needed to make an informed decision on the cover I needed.
The quote was also competitively priced. I would definitely recommend Dolmen and will be using their services again at renewal time.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

New Insurance Policy

We contacted Dolmen Insurance Brokers regarding insurance for a New Motorhome. We were very fortunate to speak to Anna who arranged the whole thing both pleasantly, thoroughly and efficiently. She went through all details, answered all our questions and processed everything very quickly. She is a pleasure to deal with and a very good representative of Dolmen. Well done, Anna.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

1st time insuring

First time with this kind of insurance and the whole application process was straightforward. Shelley contacted me (true to their word within 24 hours working period from submission request) with a quote and confirmation. She took the time to explain everything and answer my queries and was very reassuring. Documentation was e-mailed directly.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Insurance quote

I would recommend dealing with this company I was dealing with Anna she made it clear and easy to do .Anna rang me back when she said she would very straightforward to deal with

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of dealing with one…

I had the pleasure of dealing with one of their agents..Anna. she was most helpful. It was after closing time when I realised that I needed additional information. Their tekephone lines were closed which meant I couldn't call back but Anna very kindly gave me time to get the information and she called me. She sorted out my camper insurance with no fuss . I found the interaction completely helpful and refreshing... She is a credit to the company...
Dorothy Mangan

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Michelle explained everything clearly and very informative and would highly recommend Dolmen Insurance

25 November 2024
Unprompted review
Rated 5 out of 5 stars

New Customers

We filled out the online Application for our new Motorhome.. quite straight forward..then we were contacted by Shelley.by fon to answer a few questions ..then payment..all very easy and a pleasant,non stressful experience.thank you Dolmen & Shelley.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic to deal with

Can't rate Titilayo enough. Made the process of insuring our new mobile home so easy and even gave us a discount on our premium. Very informative, respectful and fun to deal with. If there's an "Employee of the Month Award" I highly recommend Titilayo for it. Delighted with my first experience with Dolmen Insurance Brokers.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Motorhome

Very prompt and efficient service, I will definitely be using there service again and will be passing on there bame to my family and friends

18 July 2025
Unprompted review
Rated 5 out of 5 stars

First class service

Anna was of great service for me today she went out of her way to rearrange my insurance from the north to the south, first class service thank you Anna

18 July 2025
Unprompted review

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