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Cruisin Motorhomes Reviews 

1,320
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 987 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally friendly, knowledgeable, and helpful, making the initial vehicle pick-up and final drop-off processes completely smooth and efficient. Travelers consistently describe the motorhomes as modern, spotless, and wonderfully well-equipped with all necessary amenities for a cozy and comfortable road trip. Some reviewers were not happy with unexpected mechanical breakdowns and faulty vehicle equipment encountered during their extended journeys across the country. A few people also experienced frustrating problems with gas supplies, underinflated tires, or long waiting times at the rental depot before departure.

What people talk about most

Product

Customers had positive experiences with product, noting that the motorhomes and campervans were clean,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Consumers find service to be positive, highlighting quick, efficient, and friendly assistance from helpful... See more

Quality

People report positive experiences with quality, highlighting that the campervans are clean, modern, and... See more

User experience

Users describe positive interactions with user_experience, highlighting a great first-time adventure with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking process was easy, price competitive. Good selection of vehicles. Able to check in prior to collection was a great idea. Staff very friendly and competent. Vehicle was spotless when coll... See more

Company replied

Rated 5 out of 5 stars

It was a great experience for our first time using a motor home. They were generally really good with customer service and then having the van ready for travel on the day of. And they explained how to... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic trip, the sandpiper was super comfortable for a solo adventure. The electric and gas setup with regular drives and the solar panel meant I didn't need a campground all week. The swivel... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Cruisin Motorhomes for an amazing Motorhome & Service. Upon check in we were welcomed & greeted and shown to our amazing Deluxe 6 Berth Motorhome. The Motorhome itself was modern & clea... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. Travel Agency

Written by the company

Cruisin’ Motorhomes is an Australian, family-owned campervan hire company, helping travellers discover Australia in the best way for over 27 years! Our friendly reservations team is dedicated to assisting you in choosing the perfect campervan, and provide their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious, well designed and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!”: get your own kitchen, bathroom, and cosy space to unwind after a day of adventure. Cruisin' Motorhomes offers motorhome hire and campervan hire along the East and West coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart in Tasmania. With unlimited kilometres, 24/7 Roadside Assistance and a fully equipped motorhome, you'll have everything you need to explore breathtaking beaches, vibrant cities, hidden gems and unforgettable experiences while enjoying the flexibility to travel at your own pace. Wherever you want to go, travel in style with Cruisin’ Motorhomes. So, what are you waiting for?


Contact info


4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,320)

1,013 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very modern and comfortable campervan

The campervan (model Sandpiper) was very modern and the interior was really nice. There wad lots of storage space for all your things. We loved that we had blinds instead of curtains and the linen and towels were of really good quality.

23 March 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much for travelling with us! 😊 We can't wait to see you again.

Rated 5 out of 5 stars

Great vehicle

Great vehicle, worked well. Good instructions to use and informative video.

11 April 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you, Chris 😊

Rated 5 out of 5 stars

We did a beautiful trip across WA

We did a beautiful trip across WA.
The RV was equipped with everything we needed and drove very well.

11 April 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much for your review 😊

Rated 4 out of 5 stars

The pick up process needs to be better

The pick up process needs to be better.

I was told to pick up at 10 so planned trip around that time. I did the ‘pre-booking’ process to ensure quick pick up. However, we arriving there was 6 - 7 groups already there waiting.

I had to wait an hour before being served to then only find out the van wasn’t ready. Super disappointing.

I then had an issue with the van which I had to drive back to the pick up place to be rectified. Ended up getting home at 2. I was refunded $70 for the return / fix, but 4 hours later I could finally leave for our trip.

Overall, van was ok! But I can book vans from anywhere. So the difference with other operators being pick up and service. To be honest, given the van not being ready and causing delayed start, I’d probably go with another operator for next trip.

10 April 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Hi Dean, thank you for your feedback and we're sorry for the delay during pick up and we hope to make it up to you next time. We hope to see you again in the future!

Rated 5 out of 5 stars

Had a great experience at cruisin…

Had a great experience at cruisin motorhomes perth. Very affordable prices. Car/linen was in very good condition and staff are very friendly. Highly recommend

8 April 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you for your kind words, David!

Rated 5 out of 5 stars

Amazing trip

I lovee the convenience of the vehicle and its amenities. Everything worked so well. All instructions were clear and we had no issues.

7 April 2026
Unprompted review
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Reply from Cruisin Motorhomes

We're so happy to hear you had a great time on the road 😊

Rated 5 out of 5 stars

Very good experience

Very good experience! Good Service, good camper-van and everything went very good.

4 April 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you, Jessica 😊

Rated 5 out of 5 stars

Very friendly staff and good equiped…

Very friendly staff and good equiped motorhome. Good road site service as we had a crack in the windscreen.

The only thing, you could provide a little bit better camping equipment.

Overall a great experience!

1 April 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

We appreciate your review Stefan, thank you 😊

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, we had seven weeks in our Sandpiper van and I can honestly recommend using this company. The van ran smooth the whole time, no issues at all. The service on collection and return of the camper was excellent. Thank you so much Cruisin 🙂

9 February 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much for your kind words, Sarah 😊

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