Cruisin MotorhomesReviews 

1,245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and competent staff, who are often described as helpful, knowledgeable, and attentive to questions. The vehicles are frequently highlighted for being clean, well-maintained, and in excellent condition, with many appreciating the modern interiors and good quality amenities. Reviewers also found the overall service and user experience to be easy, smooth, and efficient, from pickup to drop-off. However, some customers also noted issues with vehicle reliability, experiencing multiple breakdowns and problems with essential components like tires and refrigerators. A few other people also felt that the kitchen equipment could be improved and that some vehicle parts, such as doors or drawers, were faulty.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the good quality, well-maintained, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Service

Customers had positive experiences with service, often highlighting the fast, professional, and easy pick-up... See more

Quality

Customers consistently note positive experiences with quality, highlighting that vehicles are often in good... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking process was easy, price competitive. Good selection of vehicles. Able to check in prior to collection was a great idea. Staff very friendly and competent. Vehicle was spotless when coll... See more

Company replied

Rated 5 out of 5 stars

The campervan almost drives itself. Very easy experience both with Hobart office and even more at drop off in Brisbane Freddy was nice and helpful, also gave me informations for my future time in QL.... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff and very attentive to any questions about the motorhomes we rented. We rented the 2 berth gocheap motorhome, it’s kept clean and well maintained, the kitchen tools are more than en... See more

Company replied

Rated 5 out of 5 stars

thanks for a great first time experience living in a motorhome across several scenic spots of tasmania Shout out to Manoz (MZ) with his great customer service and straightforward support in answer... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cruisin’ Motorhomes is an Australian, family-owned campervan hire company with a friendly reservations team dedicated to assisting you in choosing the perfect campervan, plus providing their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!” Cruisin' Motorhomes offers motorhome hire and campervan hire along the East coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,245)

1,041 reviews in the last 12 months

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Rated 5 out of 5 stars

Tassie campervan trip

Amazing campervan trip around Tassie, cruisin motorhomes offer good quality cars at reasonable prices. They have everything you need for your little adventure and the booking process is very easy and straightforward.
The staff is very friendly, especially MJ who did go above and beyond to make our experience truly enjoyable

3 July 2026
Unprompted review
Rated 3 out of 5 stars

A ''bucket list'' trip unfortunately not as expected...

A ''bucket list'' trip to the beautiful WA coastline was unfortunately marred by several defects with the Sandpiper 2 Berth that we rented for 3 weeks (not at a small cost). One of the main issues that impacted on our travel for the first 5-6 days of our rental was an extensive leak that developed from the hot water system that inundated the cargo area (and subsequently our luggage) and leaked through the main cabin area out under the bed and cupboards. Cruisin were able to get us into a repairer after 5 days of mopping up every day, however the system had to be removed as was not repairable or nor was a replacement available. Therefore, the next 2 weeks of rental we had no hot water in the van for shower use or washing up and being in the middle of winter this is not ideal. There were multiple other issues with the vehicle, including some safety issues, that were compiled and emailed to Cruisin Customer Care five days ago and disappointingly we have at this stage recieved only a wall of silence from Cruisin in response to our email:(
We hope that others are not having similar experiences with Cruisin!!!!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

thanks for a great first time…

thanks for a great first time experience living in a motorhome across several scenic spots of tasmania

Shout out to Manoz (MZ) with his great customer service and straightforward support in answering queries. we appreciate the extra effort resolving the minor issues on the way and the refill of gas was done with no issues

1 July 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much for your kind words! We hope to see you again soon. 😊

Rated 5 out of 5 stars

Great place to start for a Western…

Great place to start for a Western Australian road trip. Two weeks of scenic roads and coasts. The van was well equipped and gave us a great base to explore. Service at pick up and drop off was fast and professional.

29 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

We're so happy yo hear you enjoyed your road trip in WA 😊

Rated 5 out of 5 stars

Relocated a Sandpioer motorhome…

We relocated a Sandpiper motorhome camper van Hobart to Brisbane. Wonderful adventure! Camper was flawless, comfortable and easy to drive at 6m long. Pick up-drop off process simply easy. Ish customer service in Brisbane was exceptional! Polite, kind and easy going. Hobart Wonderful also. Will do it again 🤩

20 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much Anita 😊

Rated 5 out of 5 stars

Very nice service with excellent…

Very nice service with excellent customer service. Manoj was very friendly, helpful, and professional. Highly recommended!

26 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much for your lovely review! 😊

Rated 5 out of 5 stars

Just perfect !

Great staff, very professional and arranging for a family! Great motorhome, all perfect

17 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Hi Gil, thank you for taking the time to leave us a review! 😊

Rated 5 out of 5 stars

Amazing experience

The campervan almost drives itself. Very easy experience both with Hobart office and even more at drop off in Brisbane Freddy was nice and helpful, also gave me informations for my future time in QL. Really enjoyed the experience overall.

19 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much for your kind words, Charles :)

Rated 5 out of 5 stars

Very friendly staff and clean motorhome…

Very friendly staff and very attentive to any questions about the motorhomes we rented. We rented the 2 berth gocheap motorhome, it’s kept clean and well maintained, the kitchen tools are more than enough. We really had a pleasant experience with this company!

13 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much Kristen :)

Rated 5 out of 5 stars

Great trip up the West coast

We had a great trip up to Exmouth and back with all of the necessities included for our journey. Picking up and dropping off the camper was made easy and efficient and the staff were very helpful!

15 June 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you for your review, Marina!

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