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Cruisin Motorhomes - Sydney Reviews 

110
•
TrustScore 4.5 out of 5

4.6

Wurrook Circuit 10, Sydney, 2229 Caringbah, New South Wales, AU

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See what reviewers are saying

Rated 5 out of 5 stars

We would gladly recommend Cruisin to anyone planning a road trip. We did a return trip Sydney /WA . The few times we needed explanations, we were helped immediately & kindly. The booking process was e... See more

Rated 5 out of 5 stars

We travelled with our Cruisin Adventurer for 3 weeks from Cairns to Sydney. Our experience from pickup to drop off was very smooth and just amazing. The Motorhome was just as expected with no pr... See more

Company replied

Rated 5 out of 5 stars

Camper Van was as we expected - well maintained, well fitted out, and clean and we took the package to provide linen and chairs and table. Sunil, the Manager was exceptional in his Customer Servic... See more

Company replied

Rated 4 out of 5 stars

Only 4 stars because our batteries were defective and we couldn't go off-grid. However, the batteries were replaced while we were out on an excursion. It worked perfectly, and the people who helped us... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 82088716205

  1. Recreational Vehicle Rental Agency
  2. also in
  3. Travel Agency
  4. Vacation Rental

Written by the company

Looking for a campervan or motorhome hire in Sydney? Just 25 minutes from the airport, we offer fully equipped campervans and motorhomes for hire. Pick up in Sydney and experience the freedom to explore New South Wales at your own pace. Cruisin’ Motorhomes is an Australian, family-owned campervan hire company, helping travellers discover Australia in the best way for over 27 years! We're dedicated to assisting you in choosing the perfect campervan, and provide the best service possible for your holiday. Our vehicles are quite luxurious, well designed and include amenities that offer great comfort and convenience, it's your “home away from home!”: get your own kitchen, bathroom, and cosy space to unwind after a day of adventure. With unlimited kilometres, 24/7 Roadside Assistance and a fully equipped motorhome, you'll have everything you need to explore Australia in the best way! Other locations: Perth, Cairns, Brisbane, Melbourne, and Hobart in Tasmania. Ready to start your adventure?

Explore Australia in the Best Way!

Your dream holiday is waiting...

Your dream holiday is waiting...
Experience the freedom of vanlife in a campervan road trip!

Contact info

  • Wurrook Circuit 10, Sydney, 2229, Caringbah, New South Wales, Australia

  • 1300664485

4.6

Excellent

TrustScore 4.5 out of 5

110 reviews

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Replied to 5% of negative reviews

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4.6

All reviews

(110)

623 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very well prepared and equipped…

Very well prepared and equipped vehicle. Instructions and explanations accurate and to the point. In all an effortless and pleasurable experience. Thoroughly enjoyable.

3 November 2026
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Reply from Cruisin Motorhomes - Sydney

Thank you so much, Owen!

Rated 5 out of 5 stars

3 Weeks Cairns to Sydney

We travelled with our Cruisin Adventurer for 3 weeks from Cairns to Sydney. Our experience from pickup to drop off was very smooth and just amazing.

The Motorhome was just as expected with no problems during our time. Driving was very easy and the inside space quite spacious.
The only negative thing I would like to mention is that there is no USB ports for the upper bed. There is a normal power outlet but you can't use it if you're not connected to 240V.

Over all I will definitely recommend to everyone to book Cruisin for an amazing australian holiday :)

24 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hello Alina, thank you so much for your review & feedback! 😊 We're so glad to hear you had a great time and enjoyed your holiday. We hope to see you again soon!

Rated 5 out of 5 stars

Perfect company to rent a van for a…

Perfect company to rent a van for a roadtrip. Friendly and effective support.
If we ever come back to Australia we definitley are going with Cruisin again.
Premium insurance highly recommended.

Thanks to the cruisin team

Matt

29 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hi Matt, thank you so much for your kind words 🙂 We can't wait to see you again!

Rated 5 out of 5 stars

Booking and return service easy

Booking and return service easy. Staff very friendly. The car was the best we had have had on our travels so far.

27 October 2026
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Reply from Cruisin Motorhomes - Sydney

Thank you so much, Andreas 🙂

Rated 4 out of 5 stars

- Van was great

- Van was great
- But you should optimize the space in the RV. Make sure the ducts, pipes, and other components are secured so that the available space can be used for storage.

21 October 2026
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Reply from Cruisin Motorhomes - Sydney

Thank you for your feedback, Oscar! We hope to see you again soon 🙂

Rated 5 out of 5 stars

Our first Campervan Trip !

Camper Van was as we expected - well maintained, well fitted out, and clean and we took the package to provide linen and chairs and table.

Sunil, the Manager was exceptional in his Customer Service. He took the time to explain everything and could not have been more helpful in getting us organised and going. He is an asset to Cruisin Motorhomes.

26 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hello Bruce, we're so happy to hear you enjoyed your first campervan adventure! 😊 We hope to see you again in the future!

Rated 5 out of 5 stars

Yep. Superb.

We used the 6 person motorhome as our livestream production base for the Backyard Ultra Marathon Team World Championships and it was exceptional. New van, with perfect linen, pillows and towels. Everything was in there. Easy to use. The hot shower was heaven! Beds were incredibly comfortable. Pick up and drop off was a piece of cake. Very, very highly recommend.

22 October 2026
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Reply from Cruisin Motorhomes - Sydney

Thank you so much for your kind words, Pete 😊 We look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Great bunch to hire off

Very easy pickup. While motorhome was 70,000km into its life it was maintained perfectly. Had everything we needed and roadside help was friendly and professional.

14 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hi Dan, thank you so much for your review 😊 We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Easy booking process

Easy booking process, good communication, picking up the van was simple. The branch manager at Caringbah, Sunhil, was so helpful explaining all the features of the vehicle, got us off to a positive note right from the start. The van supplied was very clean, had all the amenities and utensils required, and it was the right size for our 9-day short journey, which made it easy for us to get around the major locations we visited and stayed. The modern vehicle was easy to drive and performed well, linked up with our Car Play for the navigation was a benefit. We had a wonderful week+.

4 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hi Vin, thank you so much for taking the time to leave us such a great review! 😊 We're so happy you had an amazing time and we can't wait to welcome you again for another road trip!

Rated 5 out of 5 stars

Very clean and quite new Motorhome

Very clean and quite new Motorhome. Got a free upgrade to Deluxe and the Mercedes was a dream to drive. Highly recommend

8 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hi Marc, thank you so much for your kind words! We're so happy you enjoyed driving our Deluxe. We look forward to seeing you again soon 😊

Rated 4 out of 5 stars

Fast perfect

Only 4 stars because our batteries were defective and we couldn't go off-grid. However, the batteries were replaced while we were out on an excursion. It worked perfectly, and the people who helped us were very nice!

9 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hello Martina, thank you for your review! We're sorry the batteries had to be replaced while travelling. We hope to see you again soon for another road trip! 😊

Rated 4 out of 5 stars

The pickup and drop off were excellent

The pickup and drop off were excellent. Staff were very friendly and courteous. The few problems that I had were quickly addressed. However,these poor rvs really get abused. I have one in Canada and you really have to take care of it. Unfortunately some people treat them as used rentals. The company must gave to address alot of damage and try to have them in %100 condition for the next customer. Thanks for letting me care for one of your units.
Ross

5 October 2026
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Reply from Cruisin Motorhomes - Sydney

Hello Ross, we really appreciate your review and kind words. 😊 We hope you had a great time touring Australia and we hope to see you again in the future! Safe travels back home!

Rated 5 out of 5 stars

The van was super clean it had…

The van was super clean it had everthing in it etc. Pillows cooking utensils toaster kettle...
Perfect
Van was easy to drive,everthing was explained before I left.
Drop off was a breeze..
No hassle.
Thank you

27 September 2026
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Reply from Cruisin Motorhomes - Sydney

Hello Monicka 😊 Thank you so much for your lovely review! We're so happy to hear everything went perfectly and we can't wait to see you again in the future!

Rated 4 out of 5 stars

A great overall experience, with a couple small hiccups

To start off with - what a wonderful product Crusin offers. We rented the 2 berth Sandpiper.

From the beginning the customer service was great, no waiting on hold and prompt to answer any emails and the rest(something we truly struggled with from other operators, some of which are yet to even reply to my initial enquiry).

The few shortfalls were seemingly as result of missed post rental checks, having run a rental fleet in the past I know these things can happen and it’s really all about sticking to a pre/post rental check list. The most glaring issues were the adaptive cruise control was inoperative the whole trip, “temporarily blinded” per the display, I tried to clean it but no luck, guessing it needs ADAS calibration. The second one was the shower drain was completely blocked, fixed with a plunger but obviously that’s not something we should have to be doing.

Having said all that, the product itself was great, it worked well and was super easy to set up, a new holiday adventure we’ll be sure to go on again, what we thought was daunting to begin with was totally doable. And for those worried about the toilet cassette? Actually super easy to clean out and maintain throughout our shorter journey, we’d have no issues doing this in the future and we very much plan to do another trip again soon with just a bit more time on our hands.

On drop off staff were friendly and took on my feedback with grace, it was a very straightforward check in and we thoroughly enjoyed the experience throughout. If there was anything I would change I would love to see a small location north of the bridge, just because it’s at least an hour just to pick up, but given the lack of options north of the bridge this could be an ace up the sleeve for development.

16 September 2026
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Reply from Cruisin Motorhomes - Sydney

Hello Ben, thank you so much for taking the time to leave us a review! We really value your feedback, and it helps our team continue to improve. 😊 We’re so glad to hear you enjoyed travelling in the Sandpiper, and we hope to welcome you back for another adventure soon!

Rated 5 out of 5 stars

Sadil and Cruisin Motorhomes

Sadil, Cruisin Motorhomes Manager was amazing, friendly, very professional and informative with all the information about our Sandpiper 2 campervan. It was the perfect vehicle.......a home away from home. easy, comfortable and fun to drive. We wanted to be out with nature and be able to open the back doors and look over a beach out to the Pacific and watch the sunrises. Our dreams came true and it was a bucket list fulfilled. Thank you from both Kerri Pottharst and Kris Gourlay. With Aloha. 🤙🙏

15 September 2026
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Reply from Cruisin Motorhomes - Sydney

Thank you so much for your kind words! We're so happy you had a great time and were able to tick destinations on your bucket list! 🤩 We hope to see you again in the future!

Rated 5 out of 5 stars

Friendly and helpful staff.

Friendly and helpful staff who were happy to answer our questions. Pick up was straightforward.

10 September 2026
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Reply from Cruisin Motorhomes - Sydney

Hi Diane, thank you so much for your kind words! We hope to see you again soon.

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