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Cruisin Motorhomes - Cairns Reviews 

49
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TrustScore 4.5 out of 5

4.5

Sheridan Street 399, 4870 Cairns North, Queensland, AU

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See what reviewers are saying

Rated 5 out of 5 stars

The people were so friendly. The pickup was easy, and the people were so helpful. The express check-in was excellent. The van had everything we needed, and we were surprised by how compact it was whil... See more

Company replied

Rated 5 out of 5 stars

Very good experience. Well maintained motorhome with (almost) everything onboard what you need. Nice staff on both location (Cairns and Sydney) which gave plenty of tips and instructions. Unfortuna... See more

Company replied

Rated 5 out of 5 stars

We were given a brand-new camper, fully equipped with all the comforts and conveniences. The vehicle drove perfectly. The only minor downside: on Queensland’s not-so-great roads, quite a few things ra... See more

Company replied

Rated 4 out of 5 stars

We had the Cruisin Sandpiper for a month-long trip from Cairns to Sydney. The vehicle itself is reliable and drives comfortably. However, there are a few points worth noting: The fridge ligh... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 82088716205

  1. Recreational Vehicle Rental Agency
  2. also in
  3. Travel Agency
  4. Vacation Rental

Written by the company

Looking for a campervan or motorhome hire in Cairns? Just 3 minutes from the airport, we offer fully equipped campervans and motorhomes for hire. Pick up in Cairns and experience the freedom to explore Queensland at your own pace. Cruisin’ Motorhomes is an Australian, family-owned campervan hire company, helping travellers discover Australia in the best way for over 27 years! We're dedicated to assisting you in choosing the perfect campervan, and provide the best service possible for your holiday. Our vehicles are quite luxurious, well designed and include amenities that offer great comfort and convenience, it's your “home away from home!”: get your own kitchen, bathroom, and cosy space to unwind after a day of adventure. With unlimited kilometres, 24/7 Roadside Assistance and a fully equipped motorhome, you'll have everything you need to explore Australia in the best way! Other locations: Perth, Brisbane, Sydney, Melbourne, and Hobart in Tasmania. Ready to start your adventure?

Explore Australia in the Best Way!

Your dream holiday is waiting...

Your dream holiday is waiting...
Experience the freedom of vanlife in a campervan road trip!

Contact info

  • Sheridan Street 399, 4870, Cairns North, Queensland, Australia

  • 1300664485

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

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Replied to 5% of negative reviews

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4.5

All reviews

(49)

637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely personel

Lovely personel, new car, good matress

14 October 2026
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Reply from Cruisin Motorhomes - Cairns

Thank you very much, Valerie.

Rated 4 out of 5 stars

We had a last minute booking

We had a last minute booking. Within 2 hours everything was fixed and we could drive off.
Great service from your helpdesk and the people in Cairnes.

21 October 2026
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Reply from Cruisin Motorhomes - Cairns

Thank you so much for your review! 😊 We hope to see you again soon.

Rated 5 out of 5 stars

Excellent no nonsense service

Excellent no nonsense service. Quick pick-up service, very well equipped neat camper. Easy and fast drop-off. If you want to get a camper go to Cruisin Motorhomes !

21 October 2026
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Reply from Cruisin Motorhomes - Cairns

Thank you so much for your lovely review, Tomas 😊

Rated 5 out of 5 stars

Excellent Sand Piper Experience

The people were so friendly. The pickup was easy, and the people were so helpful. The express check-in was excellent. The van had everything we needed, and we were surprised by how compact it was while still providing all the luxuries. Comfy bed, shower, toilet, cooking facilities, outdoor table and chairs, and air conditioning. Also easy to drive. We were very impressed, and so were the people we were with.

6 October 2026
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Reply from Cruisin Motorhomes - Cairns

Hello Carolyn, thank you so much for your kind words! 😊 We're so happy you had a great time and we look forward to seeing you again in the future!

Rated 4 out of 5 stars

Cruisin Sandpiper

We had the Cruisin Sandpiper for a month-long trip from Cairns to Sydney.
The vehicle itself is reliable and drives comfortably.
However, there are a few points worth noting:
The fridge light was broken.
No matter what we tried, we couldn't get the TV to work.
The tap adapter was missing, so we had to buy one along the way.
The toilet smelled bad, even though we emptied and flushed the tank very regularly.
The "grey hose" was clogged, causing wastewater to drain directly onto the campsite.
One of the awning screws was stripped, so we had to get it repaired during the trip; otherwise, we wouldn't have been able to use the awning.
When I picked up the camper, I was advised to keep driving in "eco mode." Upon reaching NSW, I encountered some steep climbs that the engine couldn't handle. Fortunately, a fellow camper explained how to use the manual gear shift. Clearly, the instructions could be improved.

7 October 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

Thank you so much for your feedback, it helps a lot improve and make our vehicles and services the best possible. We hope to see you again in the future for another adventure. 😊

Rated 5 out of 5 stars

Easy process with pick up and drop off…

Easy process with pick up and drop off exceptionally clean van and had everything promised. Great way to holiday!

25 September 2026
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Reply from Cruisin Motorhomes - Cairns

Hello Isaac, thank you so much for your kind words - we look forward to seeing you again in the future! 😊

Rated 5 out of 5 stars

Great communication

Great communication, provides communication throughout the duration, van in great condition, very clean and comfortable and meets every needs.

13 September 2026
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Reply from Cruisin Motorhomes - Cairns

Thank you so much Matt, we hope to see you again soon!

Rated 5 out of 5 stars

Great service at Cairns

Kyle is very helpful and informative, dealt with our enquires and concerns in a very professional manner
Crusin is the best motor home company we have found

5 September 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

Thank you so much for your kind words Lucinda! We hope to see you again soon 😊

Rated 5 out of 5 stars

super service in Sydney Cairns and when…

super service in Sydney Cairns and when we had a call with the service number
great campervan. we loved the trip with it
and thanks to Carl in Cairns for the kind return and check out

6 May 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

Thank you, Nico! 😊 We look forward to seeing you again soon.

Rated 5 out of 5 stars

The van had everything we needed

The van had everything we needed, easy to drive, easy to use and very fuel efficient for our trip.
Customer service with Kyle at the pick up and drop off was fantastic, very helpful and super friendly.
Definitely a good idea to check in online to save time and watch the video as it helps explain everything. We also took out the maximum cover which made things even easier and provided us the camp chairs etc.
Will definitely do again :)

9 April 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

Hello Fiona, thank you so much for your kind words 😊

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. The vehicle collection was so quick and seamless, we were in and out in less than 5 minutes, and the drop off was the exact same. Kyle at reception was so friendly and helpful. Our camper van was clean and absolutely perfect for our trip. I would not hesitate to recommend Cruisin Motorhomes to anyone!

28 March 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

Thank you so much for your kind words, Molly 😊

Rated 5 out of 5 stars

Great experience

Great experiencia, siendo good time.
Kyle was very kind and he did very easy drop off in Cairns.

12 March 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

Thank you so much for your kind words, Alejandro 😊

Rated 5 out of 5 stars

Friendly service

Friendly service. Motor home had everything we needed. Loved that the sheets and towels where wrapped in plastic so we knew they where clean.

27 February 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

Hi Mandy, thank you so much for your kind words 😊 We hope to see you again in the future!

Rated 5 out of 5 stars

We had a great time cruising through…

We had a great time cruising through the Atherton Tabeland! Hiring our van couldn’t have been easier. The process was hassle free and Kyle, the manager couldn’t have been more helpful and friendly. Our van was well maintained, clean and well equipped. Great experience! We highly recommend Cruisin’.

9 February 2026
Unprompted review
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Reply from Cruisin Motorhomes - Cairns

What a wonderful review! Thank you so much for your kind words and recommendation 😊 We hope to see you again soon.

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