Cruisin Motorhomes - Melbourne Reviews 

We had a wonderful time traveling in our van. Off grid was great because we could stop anywhere even when we changed our plans. Cruise provider everything we needed and had clear instuctions.

I liked the motor home although things were not working as they should like handrail light to get in and out of the van
Another very serious issue the latch that holds the door open was not there and my six year old daughter has a swollen forehead and bruise because the door swung shut in the wind while she was coming out of the van i was furious to say the least

Great experience. Motorhome was extremely easy to use. The manual covered any questions I had. The only thing I could suggest is maybe having a couple of leveling ramp to level the van out of the camp site is a bit uneven. Other than that it was fantastic. Will be hiring one again in the future.

Easy pick up and drop off, camper was great and easy to use

Great company to deal with , awesome experience

Pick up and drop off was seamless, van was all set to go. Staff were very helpful. Made our trip very enjoyable.

From booking to pickup& return was very smooth& well organised. Michelle was amazing.

Happy to give a 5 star review. The van was spotless, fitted our purpose in camping on a friends property. Everything worked perfectly. Was easy to manage all connections on the van and post the trip, carry out the emptying procedures. And the staff at check in and check out excellent and helpful.

Great communication throughout, the staff made dropping the vehicle off after hours easier with step by step instructions, well maintained vehicle, we had no issues while using the motor home

Motorhome was very clean and well equipped. Easy service and helpful staff at pick.

We had a great time travelling in our motorhome. It was clean and all essentials were supplied.

Wonderful service from staff, they took time out to explain everything to do with the camper van, very helpful and knowledgeable. Campervan was new and still in great condition!

Usama provided great customer service and helped us navigate our van return.

I had overall good experience - the car is okay, service is great. I wish there were provided also the essentials for cooking - butter, oil, salt, pepper.
Also, there was no space for a suitcase.
Moreover, I had an issue with water leakage on the water supply fitting - I had to use the van’s fresh water tank all the time.

It waseasy to check in and return. Staff were professional and helpful

Staff is super helpful and kind! Van was cleaned all the way around and ready to go at pickup!

Had some trouble with campervan and had to swap over to a new one. Was quite a stressful experience but Nick was very helpful and made a terrible situation a bit more Bareable. Thank you Nick

It was our first time in caravan and it was fabulous experience and the facilities were best we enjoyed the trip and will be coming back for sure next time

Upon arriving at our first campsite, after only 2.5 hours of driving on paved roads and without any incidents, we discovered a leak in one of the tire valves. In addition, all of the tires were underinflated. After contacting customer service, we were instructed to drive to the nearest garage, which cost us an entire day of our trip as well as additional fuel expenses. The garage informed us that the tire was in very poor condition. Cruisin continues to deny this. We did not receive any compensation for the lost travel day or the fuel costs.

We then discovered that the refrigerator did not work while driving. We were mainly given manuals and spent a lot of time on phone calls trying to troubleshoot the issue ourselves. However, we were unable to fix it, which resulted in a great deal of wasted time and inconvenience. We also had to throw away a significant amount of food.

Eventually, the motorhome was replaced, which meant we had to completely unload and reload all of our belongings (with three children aged 1, 6, and 8). We were told that the replacement vehicle would be delivered between 7 and 8 p.m., but it did not arrive until 9 p.m. By that time, the children had fallen asleep on benches outside.

Unfortunately, the replacement motorhome also had problems: the water supply hose kept disconnecting, and several cabinets would either not close properly or could no longer be opened. These issues were dismissed upon delivery as being insignificant.

In the end, we received only $200 in compensation, an insignificant amount considering we rented the motorhome for six weeks. Extremely poor service. Book with a different company.