From the first moment I rang the bell at the Hoylake Co-Operative Funeralcare premises in Hoylake Wirral to appoint them to handle my late husband's cremation I felt comfortable and cared for. His wis... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Co-op Funeralcare at Manford Way Chigwell were truly amazing when planning our dad’s funeral. We dealt mostly with June, however Bev was wonderful too, caring, compassionate and empathetic, they... See more
Company replied
Website was very easy to navigate. Funeral plans laid out side by side for easy comparison. Finance information all there and very easy to understand. Compared to other companies, Co-Op prices und... See more
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We met Amanda at the John Fairest funeral service Abbey Lane Sheffield. From the moment Amanda opened the door we knew our loved one had directed us to her. She was perfect to send our loved... See more
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4.7
Excellent
6K reviews
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Overall very satisfied
Overall very satisfied. The gentleman we dealt with was excellent, knowledgeable, patient and above all understanding. The lady on reception was very good and even offered us tea or coffee. So, congratulations in order for both of them. The only slight criticism would be that the funeral home is in dire need of restoration as it is so tired it’s falling asleep! In short, would thoroughly recommend the Co-op funeral home in Saltash if you want to prepay your funeral.
29 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for this, Jeffery. I'm glad to hear you were shown the understanding you deserve and were offered a beverage during your visit. I'll make sure all your feedback is passed along to the branch. Thanks so much again,
^Mike
Excellent service from Bedlington Coop…
Excellent service from Bedlington Coop Funeral Service. Effortlessly, professional and offered a plan exactly to our specifications. Many thanks to Alison and Harry who took us through the process.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Christine, this a lovely review, thank you so much. I'm really happy to hear you received excellent service and I'll make sure the Bedlington branch are aware of your kind words and feedback.
^Mike
Trust and honesty.
Speaking to people who understand and have great experience of listening.
4 August 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you, Denise 💙
^Mike
Reply from Co-op Funeralcare
I'm very pleased to hear you received such excellent service. We really appreciate your recommendation! 💙
^Mike
Very professional relaxing treated with…
Very professional relaxing treated with respect went into all detail’s.
29 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Alfred. We are pleased to hear that you felt respected and that all the details were covered in a professional manner. ^Aidan
All very easy to understand and get the…
All very easy to understand and get the funeral plan you want online. My plan arrived within the 10 days and relieved to have got it all sorted out.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Mary Ann. We are pleased to hear that you found the process of arranging your funeral plan online easy to understand. ^Aidan
Welcomed with a friendly welcome
Welcomed with a friendly welcome, the person who we saw was very thoughtful and went through everything and explained everything in great detail. Definitely would recommend
27 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for your positive feedback, Anthony. We are glad to hear that you felt welcomed and everything was explained in detail. Your recommendation means a lot to us. ^Aidan
Very easy to understand
Very easy to understand, and follow online buying and payments.
4 August 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Daryl. We are pleased to hear that you found the online process so effortless. ^Aidan
Very patient and informative.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for your positive feedback. We are pleased to hear that you found our team to be both patient and informative during your experience with us. Providing clear and compassionate support is very important to us. ^Aidan
Organising the end.
It was a very relaxed interview, but everything was done that needed to be done, and all in good spirits.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Rita. We're pleased to hear that your interview was relaxed and that everything was handled efficiently. ^Aidan
Very patient and informative gentleman
Very patient and informative gentleman. A funeral plan was not something I was looking forward to doing but he made the whole process calm and straightforward. Everything was explained thoroughly and there was no pressure to buy a plan.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Mary,
Thank you for taking the time to share your experience.
We're pleased to hear that our colleague provided such patient and informative support. We understand that arranging a funeral plan can be a difficult decision, so it’s reassuring to know that the process felt calm, clear and without pressure.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
The Co-op representative Claire…
The Co-op representative Claire Dewhurst took us through the process of purchasing the plans with patience and was very professional. We would recommend this service to everyone.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Ian,
Thank you for taking the time to leave us a review.
We're pleased to hear that Claire provided patient and professional support while guiding you through the process of purchasing your plans. It’s lovely to know that you would recommend our service to others.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
I picked this company
I picked this company. Because of my experience with goudies before they made the experience easy. So as part of the co-op it made my decision easy.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Malcolm,
Thank you for taking the time to leave us a review.
We're pleased to hear that your previous experience with Goudies made your decision to choose Co-op Funeralcare an easy one. It's wonderful to know that our team helped make the process feel straightforward and reassuring.
Thank you for placing your trust in us.
Take care, ^Elan
Yvonne and Tracey - fantastic
Yvonne and Tracey were the kindest, friendliest and most welcoming individuals you could care to meet.
I felt listened to, valued and looked after.
I could not have asked for more.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Alex,
Thank you for taking the time to leave us such a lovely review.
We're so pleased to hear that Yvonne and Tracey provided such kind, friendly and welcoming support. Knowing that you felt listened to, valued and cared for means a great deal to us.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Very good service and answered all my…
Very good service and answered all my questions and smoothed out any problems or concerns. We were so impressed that my husband bought his funeral plan from them too.
Would fully recommend their Gold funeral for total peace of mind .
26 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Susan,
Thank you for taking the time to share your experience.
We're delighted to hear that our team was able to answer your questions, address your concerns and provide a service that gave you confidence. It’s wonderful to know that the experience also gave your husband reassurance when arranging his own funeral plan.
Thank you for your recommendation and for choosing Co-op Funeralcare.
Take care, ^Elan
So easy and quick to set up the ladie…
So easy and quick to set up the ladie we spoke to was so helpful and easy to talk to about a difficult subject. Put both my wife and myself at ease. And definitely no pressure sales.
29 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi David,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found the process easy to arrange and that our team helped put both you and your wife at ease. We understand this can be a difficult subject to discuss, so it’s important that people feel supported and never pressured when making these decisions.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
i liked dealing one to one rather than…
i liked dealing one to one rather than on line as its more personal .
30 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Michael,
Thank you for taking the time to leave us a review.
We're pleased to hear that you appreciated the personal, one-to-one support you received. We understand how important it is to feel listened to and supported, and we're glad you found this approach helpful.
Thank you for choosing Co-op Funeralcare.
Take care,
^Elan
Peace if mind funeral care.
My wife and I found the online process very easy to navigate,and very informative. All plans were set out in a way that was easy to understand and any questions you might have were answered. We chose co-op funeral care because of it's reputation of being fair and honest.So it's one more difficult job put to bed, and another task our children wont have to worry about.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Paul, I'm pleased to hear you and your wife found our online process informative and easy to navigate, and that you chose Co-op Funeralcare because of our reputation for being fair and honest. Thank you for taking the time to leave us a kind review, we really appreciate it 💙 ^Take care, Michelle.
Great customer service
Great customer service. Explained the plan and legal very well.
It is a big load off my mind to know my disabled wife will have nothing to do or pay.
29 June 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Martin,
Thank you for taking the time to leave us a review.
We're pleased to hear that you received great customer service and that everything was explained clearly, including the details of your plan. It’s reassuring to know that having these arrangements in place has given you peace of mind for the future.
Take care, ^Elan
easy to get to plus friendly staff
21 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi John, thank you so much for leaving us a positive review, I'm happy to hear you had a good experience 💙 ^Take care, Michelle.
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