City Dermatology Clinic Reviews Reviews 

237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and professional clinicians who ensure every medical procedure is entirely smooth, quick, and completely painless. People feel completely at ease during their visits thanks to the reassuring environment and the remarkably thorough medical care provided by everyone. Consumers are also thrilled with the remarkably fast booking process and the incredible convenience of arranging prompt appointments without experiencing any unnecessary delays. Reviewers frequently express deep gratitude for the clear treatment options, excellent communication, and wonderful final results achieved throughout their entire healthcare journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professional, friendly, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently welcoming,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth online... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and friendly... See more

Booking process

Customers expressed great satisfaction regarding the booking process, highlighting how incredibly easy it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly helpful. The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure. The clinic's price was £5,000 chea... See more

Company replied

Rated 5 out of 5 stars

Surgery was smooth and quick and Dr Jana, Kay and Angelica were all lovely and helpful! Dr Jana was more than happy to answer my questions and gave me realistic expectations. Kay was so welcoming and... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Dr. Geo highly enough. I had a cyst removed from my face and was understandably nervous about scarring, but the results are honestly amazing—there is no visible scar at all. Dr.... See more

Company replied

Rated 5 out of 5 stars

i was very nervous about a new mole and had been advised to seek expert dermatologist advise,, I didnt want to wait. so i booked to see Dr Georgios Pafitanis to have the suspicious mole removed.... See more

Company replied


Company details

  1. Dermatologist
  2. also in
  3. Medical Clinic
  4. Plastic Surgery Clinic
  5. Review Site

Written by the company

City Dermatology Clinic reviews for our services which include minor skin surgeries and Dermatology, in particular Cyst Removal, Lipoma Removal, Mole Removal, Wart Removal and Skin tag Removal, as well as Acne and other Dermatology conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(237)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an excellent experience overall…

I had an excellent experience overall with a cyst removal from the back of my neck. The team were very welcoming and professional, and provided good aftercare guidance.

3 July 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted the team provided such welcoming and professional service throughout your cyst removal, and that the aftercare guidance was helpful.

Rated 5 out of 5 stars

Thank you.

The treatment was excellent. It was delivered by a charming team at a reasonable price.
TL

1 July 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're pleased the treatment met your expectations and that the team provided such charming service at a reasonable price. All the best.

Rated 5 out of 5 stars

I contacted City Dermatology about removing a cherry angioma

The staff were very quick to respond to my original inquiries and I was booked in for a consultation at the Queen Street branch a few days later. Jessica on reception was friendly and welcoming when I arrived. After a short consultation by Dr Jana, the procedure was carried out there and then with the help of assistant Angelica and was straightforward and painless. I'm just back from having my stitches out which took a matter of seconds, much quicker than I had imagined. Very happy with my experience.

16 June 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted the team responded quickly to your inquiries and that Jessica, Dr Jana, and Angelica all made your consultation and procedure so straightforward and painless. It's good to hear the stitches removal was quick and painless as well. We appreciate you taking the time to share this. All the best.

Rated 5 out of 5 stars

Dr Mohsen was the best!

Brilliant service from start to finish! Jess was very warm and welcoming upon arrival. She also went out of her way to ensure I was comfortable leaving the clinic post chalazion removal.

Dr Mohsen and Kay were very professional and took the time to make sure I had all questions answered before starting.

Following removal, I had a minor panic attack and was handled with a lot of care and respect. Should reoccurrence persist, I will definitely be back for Dr Mohsen’s care (he is amazing!). Do not hesitate to use this clinic for your needs, they are brilliant!

17 June 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback and recommendation. We're delighted Jess, Dr Mohsen, and Kay all provided such professional and warm service throughout your chalazion removal. It's appreciated that the team handled the challenging moment with you with such care and respect. Dr Mohsen's expertise speaks for itself. This clinic is committed to providing brilliant service for all patient needs. All the best.

Rated 5 out of 5 stars

Great place! Dr Jameel is fantastic!

Had a follow up appointment with Dr Jameel and he is absolutely brilliant! He handled all my concerns with great care and is a fantastic doctor. From start to finish, I have been confident in my treatment because of him. Also, the whole team including Jess and Cat were also very kind and aided me throughout my experience. Amazing service and will recommend to everyone!

15 June 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback and recommendation. We're delighted Dr Jameel provided such careful and brilliant care throughout your follow-up appointment, and that Jess and Cat added to the positive experience. We're pleased you've felt confident in your treatment. All the best.

Rated 5 out of 5 stars

Moles removal

After deliberating for a long time, I finally decided to have a few moles removed by shave excision. I contacted several clinics, but City Dermatology Clinic made the best impression, and I am so glad I chose them.
The service was friendly, efficient, and professional from the very start. From being welcomed by Jess at reception, to being assessed by Dr Reza, and then having the procedure carried out, everything was handled exceptionally well.
I held off on submitting a review because I wanted to see the results first. Two weeks later, it is healing beautifully, and I am so happy that I finally did something about what had been making me feel self-conscious for years.

2 June 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback and recommendation. We're pleased that after careful consideration and research, City Dermatology Clinic made the best impression and delivered on that promise. Jess and Dr Reza handled your shave excision with professional and efficient service. The successful healing of your moles reflects the quality of care provided, and we're pleased this has resolved something that had affected your confidence for so long. All the best.

Rated 5 out of 5 stars

My consultant

My consultant, Sarah Jane, was great. Very professional, gentle and no pain involved!

11 June 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your feedback. We're pleased Dr Sarah Jane provided such professional and gentle care with a painless experience. All the best.

Rated 5 out of 5 stars

Doctor Malik and the staff were so nice…

Doctor Malik and the staff were so nice to me and caring during my experience with them, They provided all information about what I need to do and follow up appointments were very useful . They provided a more comfortable experience than a previous experience with another clinic so I thank them for that and the price was cheaper.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Dr Natiya

Dr Natiya, Angelica (assistant), Jess and Aurora (receptionist) I would like to thank you for the very good care and quick help, the best clinic I know, I am very grateful for your commitment, I wish you all the best

Damian ✨

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Very friendly, polite and professional, from reception to surgery. Seems like the dream team with Dr Axel, his assistant Cat and Jess the receptionist.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Have had 2 appointments over last…

Have had 2 appointments over last couple of months. Found all staff professional and helpful. Very quick appointments. Really pleased with results of first operation. So far everything going well with second operation. I am very pleased and will revisit and recommend to others.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & would recommend to…

Excellent service & would recommend to friends and family. Very quick availability, pricing was what it says on the website, and no fuss. Friendly receptionists, nurses, and doctors. Had a cyst removed quickly with no pain. One week later the stitches are out with no complications. Very trustworthy and caring. Thank you.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

I went to the clinic for diagnosis and removal of a small skin growth that looked like a wart or mole. Within 48 hours of my first enquiry I had an appointment with Dr. Jana and the growth was efficently removed at that same appointment. So fast and easy! Superb service. I enjoyed being treated like an intelligent human being, basically like a customer, not a 'patient' which makes a refreshing difference from being treated in the NHS. Dr Jana told me that if the threads didn't dissolve after three weeks or if anything else bothered me, I had the option to book a free aftercare appointment. After three weeks I emailed the clinic to ask for thread removal, and again, within 24 hours of requesting, I was seen by Dr Parviz who expertly removed the stitches and explained why they had not yet dissovled, free of charge. He was assisted by the lovely Aurora and Jess at reception was super welcoming, too. On the admin side, I was promptly emailed the receipt naming the doctor with their medical registration number as requested, so I was able to claim half of the cost back from my insurance. I am so glad I tried this clinic. I 100% recommend it and would definitely use them again should the need arise.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Very quick and smooth experience. From my initial enquiry to walking out of the clinic with everything done took only 3 days. Consultation and appointment happened on the same day so no need to visit the clinic twice. I saw Dr Axel who was very friendly and professional and happy to answer any questions. Kay and Aurora were equally helpful. The procedure took less than 10 minutes so on the day I was in and out of the clinic in about half an hour. Aftercare instructions were clearly explained to me after the appointment. Overall, a fantastic experience that I highly recommend.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Mole removal

I went to the clinic for the removal of a sticking out mole just below my hairline on my forehead. It had been bothering me for quite some time, but I was worried about the procedure. The consultant dermatologist immediately discussed options, assured me of the likely result and I was able to have the minor surgery on the day of consultation which saved me coming back again. The staff were kind, experienced and reassuring, and put me at ease. The result is amazing, you can hardly even see the scar, in fact I don't really think you can call it a scar as it's so small. It was clearly expertly done, and I was happily surprised at the result. I thought you would be able to see around where the base of the mole was, but no! I can now put my hair up in a ponytail without it impacting my confidence. It was well worth it. Thank you to the team.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional and recommended

I visited City Dermatology for the removal of a lipoma and the whole experience was very straight forward. Sarah did an expert job, had a calming presence, and explained what was happening while she was performing the proceedure so I felt reassured. Great friendly team all round.

19 May 2026
Unprompted review

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