London Dermatology Clinics Reviews 377

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their kindness, professionalism, and helpfulness, making interactions pleasant and productive. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, with a particular appreciation for quick and painless procedures. However, some people were dissatisfied with the pricing, finding it to be higher than advertised or feeling that the cost was excessive for the briefness of the appointment or the service received. Some reviewers also reported issues with customer service, mentioning experiences that felt rushed, unprofessional, or lacking in proper patient care and transparency, with some feeling unheard or pressured into expensive tests.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the thorough explanations of services,... See more

Price

Users describe negative interactions with price, often citing unexpected and significantly higher costs than... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed satisfaction,... See more

User experience

People report positive experiences with user experience. Many customers felt their experience was... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick appointment with clear instructions on what the future holds and how to treat my condition. She was kind and straight forward

Rated 5 out of 5 stars

Dr Charakida gave me more answers in five minutes than I've gotten in more than five years of skin issues. She was very professional, helpful and decisive - I'm glad I was ready with my questions as... See more

Rated 5 out of 5 stars

Was astonished to be offered next day service for removal of 3 pilar cysts! Highly competent surgeon , lovely nurse - totally professional, couldn’t have gone better. Totally recommended.Also thought... See more

Rated 5 out of 5 stars

Excellent, trouble free experience. All staff were pleasant and efficient. The doctor was friendly and provided a great service. However, the issue that we attended for turned out to be something si... See more


Company details

  1. Dermatologist
  2. Skin Care Clinic

Information provided by various external sources

Excellent Local Reputation, London Dermatology Clinic - Harley Street Clinic, by leading Private Dermatologists Of London. CALL NOW 02070303370


Contact info

4.1

Great

TrustScore 4 out of 5

377 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

OUTSTANDING & EXEMPLARY

I saw the Manager: Yaseen.
Attentive and unhurried.
Extraordinary Interpersonal & Communication skills.
Outstandingly thorough in his explanations of the services: e.g.: consultations, including swabs, scrapes, biopsy and corresponding fees.
In the context of the plethora of dermatological clinics, I consider him to be a credit to your organisation.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing experience – Felt more like a sales pitch than a consultation

I booked an appointment on Sunday, April 26th, seeking a second opinion while waiting for an NHS dermatology referral. While the initial booking was smooth, the clinical experience at my appointment on Monday, the 27th of April, was deeply upsetting.

I was assured the doctor would be thorough, but the consultation lasted barely 10 minutes. I was immediately ushered next door to the office manager to be told I should get blood and allergy tests totaling nearly £2,000. I felt significant pressure to commit to these expensive tests with no compassion shown for my situation.

To make matters worse, the doctor told me the prescription would only be around £30 and could be taken to any pharmacy. However, when I got to my local pharmacy, I was told the cost was actually closer to £200. When I called the clinic on Tuesday, April 28th, to question why I was given such misleading information about costs and to ask why I was being pushed for extra tests, I was promised a call back that never happened.

It feels as though this clinic is more focused on selling expensive diagnostic packages than providing patient care. I left feeling unheard and exploited. I would not recommend this clinic to anyone looking for a thorough or compassionate medical opinion.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal surgery

Dr Charakida was incredibly quick with the procedure and very considerate of how I was feeling, if there was pain etc. the entire team were quick and efficient

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Very fast and efficient appointment

Very fast and efficient appointment. I saw Dr Charakida for a mole removal and she explained the process very clearly and after deciding it did need to be removed the removal was very quick.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Informative

It was fast, informative plus I got brochures on the different possible treatments I could get. Dr Charakida was very straightforward and made me feel seen, heard and understood. Would definitely recommend.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Doctor was incredibly understanding…

Doctor was incredibly understanding knowledgeable and though, too time to listen to my concerns and fears, explained the procedure and after plan. My experience, I felt was personalised and effective, I was treated with the upmost respect , I was very comfortable and relaxed due to the way I was treated

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I felt like Dr

I felt like Dr. Charakida took my symptoms seriously, and understood why I wanted to know the root cause of my eczema - she didn’t just try and tell me to use another cream. She was honest and efficient and prescribed me exactly what I needed.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I managed to get an appointment on the…

I managed to get an appointment on the day within a couple of hours of giving a call. I was treated professionally and all tge staff were very helpful and courteous. I was hugely impressed and decided to use them
Again soon, despite this meaning taking a train from Guildford to London - very worthwhile!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend the service

I have had a positive experience where I see Dr Izamov. He went through everything clearly and took the time to review what I had come in for.

Overall I would recommend going here to see him if you have any dermatology related concerns

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Lipoma and Mole removal

I am thoroughly satified with my experience, the treatment and service I received from Doctor Izamov.

Doctor Izamov, was calm, courteous very professional in explaining the process surrounding my procedures. I felt that Dr. Izamov and Femi treated me with care, understanding and attention at each stage of my minor surgery.

In addition, I would like to offer a special mention for Femi (the practice nurse) and for Yaseen Williams the manager - for their professionalism and politeness.

If so required, I would definitely recommend Doctor Izamov and the LDC, to my family and friends.

26 March 2026
Unprompted review
Rated 3 out of 5 stars

Yaseen - exemplary service

Small forehead cyst removal:

It would be five star if they didn’t hit me with a £2,000 quote after the initial online remark was “from £300”. Felt a bit scammy.

I will say however, Yaseen the practice manager was brilliant. He found a way reach a solution and I went through with the procedure in the end.

I feel like the clinics pricing system needs to change however I understand that the private sector is the way it is, and prices are competitive.

Yaseen - 5 star

18 March 2026
Unprompted review

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