City Dermatology Clinic Reviews Reviews 

237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and professional clinicians who ensure every medical procedure is entirely smooth, quick, and completely painless. People feel completely at ease during their visits thanks to the reassuring environment and the remarkably thorough medical care provided by everyone. Consumers are also thrilled with the remarkably fast booking process and the incredible convenience of arranging prompt appointments without experiencing any unnecessary delays. Reviewers frequently express deep gratitude for the clear treatment options, excellent communication, and wonderful final results achieved throughout their entire healthcare journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professional, friendly, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently welcoming,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth online... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and friendly... See more

Booking process

Customers expressed great satisfaction regarding the booking process, highlighting how incredibly easy it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly helpful. The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure. The clinic's price was £5,000 chea... See more

Company replied

Rated 5 out of 5 stars

Surgery was smooth and quick and Dr Jana, Kay and Angelica were all lovely and helpful! Dr Jana was more than happy to answer my questions and gave me realistic expectations. Kay was so welcoming and... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Dr. Geo highly enough. I had a cyst removed from my face and was understandably nervous about scarring, but the results are honestly amazing—there is no visible scar at all. Dr.... See more

Company replied

Rated 5 out of 5 stars

i was very nervous about a new mole and had been advised to seek expert dermatologist advise,, I didnt want to wait. so i booked to see Dr Georgios Pafitanis to have the suspicious mole removed.... See more

Company replied


Company details

  1. Dermatologist
  2. also in
  3. Medical Clinic
  4. Plastic Surgery Clinic
  5. Review Site

Written by the company

City Dermatology Clinic reviews for our services which include minor skin surgeries and Dermatology, in particular Cyst Removal, Lipoma Removal, Mole Removal, Wart Removal and Skin tag Removal, as well as Acne and other Dermatology conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(237)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding experience

I attended the clinic on Saturday and was seen by Axel and his assistant Aurora. They provided a friendly welcome and shared important information relevent to my procedure. Axel gave me a detailed consultation including side effects and aftercare. I felt safe and well cared for in their very capable hands. After the procedure I was assisted by Jessica who booked me a follow up appointment at a time convenient to my work schedule. Very capable team who made my experience outstanding. Thank you.

3 October 2026
Unprompted review
Rated 5 out of 5 stars

Dr Jana was absolutely fantastic

Dr Jana was absolutely fantastic, she listened to my concerns about post operative hyperpigmentation and she explained how to minimise this, the aftercare instructions were also brilliant. I am so impressed 5 days later it has completely healed no scarring and no hyperpigmentation whatsoever.
Highly recommend Dr Jana and the whole clinic. Thank you so much and to be seen so quickly was amazing too.

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, professional and friendly service from all staff. Dr Natiya was great and really put me at ease. Thanks so much!

3 October 2026
Unprompted review
Rated 1 out of 5 stars

Not such a positive experience

Went to the clinic after reading excellent reviews. The procedure itself went well but it’s more about the procedure aftercare. I was sent out an email containing the do’s and don’t but did not realise that walking home from the practice would be so challenging. When I spoke to some other professionals as I am still in the process of getting my verruca removed as it regrown, they were astonished that I was not provided with foot cushioning post surgery. So all in all I can say that I shall be returning even if I was offered to get it surgically removed for free.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly team. Quality care.

I had Axel as my Doctor. Very welcoming, and I felt well taken care off. My cyro removals are already invisible only 3 weeks later, and my curettage wounds are healing well.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Giulia and team

Dr. Giulia removed a couple of cysts and a skin tag for me today. I have had previous procedures performed by Dr. Giulia and like today, the whole experience was first class. The removal was completely pain free and Dr. Giulia and Angelica, as always, made me feel extremely comfortable. Jess the receptionist too was very friendly and welcoming. I would have no hesitation in recommending City Dermatology and wouldn’t go anywhere else. Thank you all.

18 September 2026
Unprompted review
Rated 4 out of 5 stars

All-in-all great service

All-in-all great service. The staff were friendly and welcoming and Dr Georgios explained what to expect very clearly. He was very professional but friendly and approachable. Thank you!

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Great friendly team

Great friendly team, professional and polite. I highly recommend this company and special thanks to Dr. Giulia, Angelica (assistant) & Liam (receptionist)

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Surprisingly straightforward.

I was initially apprehensive but soon put at ease by a very professional team. From consultation to scalpel removal of two moles was surprisingly straightforward, entirely pain free and took only half an hour. One being sent for analysis - (just in case) will hopefully close the book on those. I may well return to have more removed which are a nuisance, as the process was so easy.
Five stars from me!

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Expert mole removal

I went in for a mole removal consultation. The staff were all welcoming and professional. The doctor I saw (Dr Amir, assisted by Kay) put me at ease by explaining the procedure (shave excision and cautery) and by performing it competently. I would gladly go back to him to have the rest removed.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, professional team who get the job done with no fuss. Had 6 moles/skin tags removed and can’t believe how quickly and painlessly it was done. If you have been thinking of getting it done then do it and you get better value if you do lots at once

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Natiya, Aishika (assistant) & Jess (receptionist)

The consultant and the assistant yesterday and today were amazing and the care was tailored towards my needs. This is absolutely pain free procedure and I would be coming back here if I need to have moles removed with excision. I recommend 100%. The team is also very kind and easy going.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Had a cyst removed

Had a cyst removed. Painless procedure and kept informed throughout this simple procedure. Dr Reza and his nurse were excellent people and nice to have them deal with the problem.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Had a small cyst removed by Dr Paul and…

Had a small cyst removed by Dr Paul and it was a painless procedure of 15mins with consultation on same day.

Talked me through it continually whilst I asked questions and was confident that healing would be rapid. I highly recommend this place.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

“I’m really happy with the service

“I’m really happy with the service. Everyone was friendly and professional, and the mole removal went smoothly. The procedure was explained clearly and I felt comfortable throughout. I am very happy with the result.

Thank you.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this clinic

I would highly recommend this clinic. This is the second time I have used them and on both occasions I have found them to be thoroughly professional as well as kind and patient. Both the doctors who carried out the procedures and the nursing/administrative staff answered any questions I had and allayed my fears. The clinic itself is spotless and the procedure was almost painless! .

21 August 2026
Unprompted review

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