City Dermatology Clinic Reviews Reviews 

237
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and professional clinicians who ensure every medical procedure is entirely smooth, quick, and completely painless. People feel completely at ease during their visits thanks to the reassuring environment and the remarkably thorough medical care provided by everyone. Consumers are also thrilled with the remarkably fast booking process and the incredible convenience of arranging prompt appointments without experiencing any unnecessary delays. Reviewers frequently express deep gratitude for the clear treatment options, excellent communication, and wonderful final results achieved throughout their entire healthcare journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professional, friendly, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently welcoming,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth online... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and friendly... See more

Booking process

Customers expressed great satisfaction regarding the booking process, highlighting how incredibly easy it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly helpful. The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure. The clinic's price was £5,000 chea... See more

Company replied

Rated 5 out of 5 stars

Surgery was smooth and quick and Dr Jana, Kay and Angelica were all lovely and helpful! Dr Jana was more than happy to answer my questions and gave me realistic expectations. Kay was so welcoming and... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Dr. Geo highly enough. I had a cyst removed from my face and was understandably nervous about scarring, but the results are honestly amazing—there is no visible scar at all. Dr.... See more

Company replied

Rated 5 out of 5 stars

i was very nervous about a new mole and had been advised to seek expert dermatologist advise,, I didnt want to wait. so i booked to see Dr Georgios Pafitanis to have the suspicious mole removed.... See more

Company replied


Company details

  1. Dermatologist
  2. also in
  3. Medical Clinic
  4. Plastic Surgery Clinic
  5. Review Site

Written by the company

City Dermatology Clinic reviews for our services which include minor skin surgeries and Dermatology, in particular Cyst Removal, Lipoma Removal, Mole Removal, Wart Removal and Skin tag Removal, as well as Acne and other Dermatology conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(237)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with City…

I had a great experience with City Dermatology Clinic. They performed the removal of Molluscum Contagiosum, which was bothering me for a very long time. The staff is very friendly and professional. I got treated very quickly. I have a great experience with Georgios Pafitanis and his team.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, clean and genuine

I’m really happy with the service I received today during my consultation. Jess on reception was warm and friendly and Dr Geo and Kay put me at ease during my appointment, explaining everything clearly. I felt like I wasn’t pushed into committing to more spend beyond the consultation which makes me feel like the advice is genuine (surprisingly uncommon these days). The clinic was also clean and tidy.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Full cyst sac drained and removed brilliantly by Dr Parviz

I had a very large cyst removed from my face by Dr Parviz. It had grown over the years to a large size and Dr Parviz advised me to get an incision and have the cyst drained. I was nervous but Dr Parviz made me feel reassured throughout the process. Cyst was drained and the whole sac was taken out (the best outcome!) just from a very small incision. I am forever grateful to him. A brilliant man and expert professional. I would highly recommend!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Welcoming and professional

Jess was very welcoming upon arrival and reassuring after my chalazion removal. Kay and Dr Mohsan were both great and professional. Lots of friendly conversation during the procedure which made me feel comfortable. Would recommend City dermatology clinic!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service all round

The receptionist Jess and assistant Dr.Jana Kay were both very professional, welcoming and friendly. The service was efficient, quick and am fully satisfied with my experience. Thank you team ☺️

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent tx provided with minimal fuss…

Excellent tx provided with minimal fuss in a caring and compassionate atmosphere. Thank you.

9 May 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're delighted the treatment was provided with such care and compassion in a calm atmosphere. All the best with your recovery.

Rated 5 out of 5 stars

I'm deeply grateful to Dr Sarah…

I'm deeply grateful to Dr Sarah Al-Himdani for her courteous and professional treatment today. My thanks also to her assistant Aurora and to Jess on Reception. I would unreservedly recommend Dr Sarah and her colleagues at City Dermatology.

5 May 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind words. We're pleased to hear you had a positive experience with Dr Sarah, Aurora, and Jess, and we appreciate the recommendation.

Rated 5 out of 5 stars

All-round great experience

All-round great experience. Swift and prompt appointment; same-day procedure; excellent, professional treatment; great after-care and communications.
Also excellent value and very fair pricing.
The entire team (Kay, Jess, Chiro and Dr Vincenzo) were friendly, helpful and efficient.
Recommended.

23 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your thoughtful feedback. We're delighted to hear Kay, Jess, Chiro and Dr Vincenzo looked after you so well, and we appreciate the recommendation.

Rated 5 out of 5 stars

Great clinic - welcoming, professional and efficient

Very welcoming and professional staff - both clinical and administrative. Clean bright clinic and I was seen as soon as I arrived.

My appt was to discuss a cyst on my hairline that’s been bothering me. Dr Axel explained all my options clearly so I could go away and consider but I felt very comfortable in his and Kay’s care that I decided to go ahead with the removal immediately. It was a super quick procedure and I went straight back to work.
Only wish I’d been to see them sooner!

1 May 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for sharing your experience. We're pleased to hear Dr Axel and Kay made you feel comfortable and that you were happy with your decision to go ahead.

Rated 5 out of 5 stars

Exceptional experience in this clinic

Exceptional experience in this clinic. Professional, kind team.
Dr Riza, Angelica, Jess and Ciro.
My procedure was carried out swiftly and considerately.

28 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear Dr Reza, Angelica, Jess and Ciro looked after you so well.

Rated 5 out of 5 stars

Highly recommended!

Had a consultation and cyst removal done on the same day - it was so quick and easy! The procedure and aftercare were explained to me clearly and all staff were friendly and supportive.
I’m glad I made the decision to visit City Dermatology and would highly recommend it to anyone that is considering it.

24 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear you found the consultation and procedure straightforward, and we appreciate the recommendation.

Rated 5 out of 5 stars

Excellent care

Excellent service, and care.
I had a wart removal on my eyelid, procedure was quick an pain free (even that I was a little bit scared).

Dr Mohsan, Kay (assistant),  Aoife (receptionist) were very professional and reassuring.

I highly recommend this clinic.

22 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear Dr Mohsan, Kay and Aoife made you feel reassured throughout, and we appreciate the recommendation.

Rated 5 out of 5 stars

Dr Anton was great

Dr Anton was timely, direct, clear and thorough and I would highly recommend her. She listened to and answered all my questions and made me feel confident in her assessment of and reasons for my skin condition.

22 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear Dr Anton's assessment left you feeling confident and well-informed, and we appreciate the recommendation.

Rated 5 out of 5 stars

Excellent service had been waiting a…

Excellent service had been waiting a year for the NHS, to a point where I was desperate, rang the clinic last Thursday and had my appointment Monday.
Zac sorted it all out in just over half an hour brilliant care would highly recommend this clinic

20 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for sharing your experience. We're pleased the team was able to help you so promptly, and we appreciate the recommendation.

Rated 5 out of 5 stars

Great service throughout

Great service throughout.
Incredibly easy to book an appointment following completing the online form.
On the day Jess on reception was welcoming. No waiting time before Angelica called me through.
Dr Giulia was lovely. Very reassuring and a relaxed yet professional approach.
The whole process was done quickly and efficiently.
One week on and the small incision is healing nicely.
I would recommend this clinic.

13 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear Jess, Angelica and Dr Giulia looked after you so well, and we appreciate the recommendation.

Rated 5 out of 5 stars

Excellent and highly professional…

Excellent and highly professional service, with all the financial implications, after care and so on explained fully before the treatment. I found the whole experience interesting and informative too and I highly recommend the team at City Dermatology

31 March 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear you found the experience informative and that everything was clearly explained, and we appreciate the recommendation.

Rated 5 out of 5 stars

Great Service

Lovely, friendly and professional team. They talked me through the procedure while it was happening and have followed up with aftercare etc. Would definitely recommend.

18 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear the team kept you informed throughout, and we appreciate the recommendation.

Rated 5 out of 5 stars

No scarring

I had a small cyst removed on my face. Dr Georgis explained the process very thoroughly and warned that I would have a fine scar. Surgery was very efficient just as explained. No scar!

27 March 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear Dr Georgios explained everything thoroughly and that you were happy with how it went.

Rated 5 out of 5 stars

Had a skin tag removed from my eyelid…

Had a skin tag removed from my eyelid by Dr. Mohsan (from Moorfields) who made me feel at ease and clearly explained the options beforehand. Quickly and painlessly removed the tag and explained aftercare.
Overall was a good experience at the clinic.

15 April 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your kind feedback. We're pleased to hear Dr Mohsan explained everything clearly and made you feel at ease throughout.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look