chuchucherry Reviews 236

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m h... See more

Rated 5 out of 5 stars

Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this com... See more

Rated 5 out of 5 stars

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with t... See more

Company replied

Rated 5 out of 5 stars

Purchase came well packaged and delivered promptly. Always has BTS latest albums on preorder, so never disappointed. I have always received very good service from this company. Highly Recommend.

Company details

  1. CD Store

Written by the company

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Amazing as always <3

The orders always arrive quickly and perfectly packed. Really appreciate the extra stickers and photocard too! Love everything I got <3

20 March 2024
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Reply from chuchucherry

thank you!!

Rated 5 out of 5 stars

I’ll definitely be ordering from them again!!!

I preordered the P1harmony ‘KILLIN’ IT album on the 1st of February and received it on the 30th of March. Preordering albums usually takes about 4 weeks after the albums comes out for the order to be shipped but there was a delay with shipment ( i was told that after emailing them) which is completely understandable. When i emailed them about an update on my order they explained the situation and as an apology they gave me 10% off my next order ( which i loved :) ). When I received the album it was in completely perfect condition and even came with cute unofficial photocards of Yunjin (le sserafim) and Beomgyu ( txt). Overall I will definitely be ordering from them again.

26 March 2024
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Reply from chuchucherry

Thank you so much for understanding and we are happy to hear you enjoyed your freebie pcs!

Rated 5 out of 5 stars

Twice album

Good would by from again

23 March 2024
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Reply from chuchucherry

we hope to welcome you back next time you're after another TWICE album! 💖

Rated 5 out of 5 stars

Preorder

I recently pre-ordered an album from Chuchucherry and recommend them to everyone. The website was easy to navigate, and the ordering process was smooth. My pre-order arrived in perfect condition with the additional pre-order bonuses. I've already placed another pre-order based on this experience.

19 February 2024
Unprompted review
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Reply from chuchucherry

Thank you for recommending us 😭 We want to make pre-ordering albums accessible for k-pop stans in the UK 💓

Rated 5 out of 5 stars

Great as always!

Everything was perfectly packaged and arrived very quickly! It was nice to come back here again and have a pleasant experience :)

29 December 2023
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Reply from chuchucherry

thank you for supporting us from the start! 🍒 we hope you enjoyed your experience with chuchucherry 🥰

Rated 5 out of 5 stars

Magazine arrived in mint condition and…

Magazine arrived in mint condition and in timeline expected. Only suggestion I would make is that Chuchucherry might consider offering courier delivery as well, as many Royal Mail postal deliveries across the UK are currently very unreliable.

11 January 2024
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Reply from chuchucherry

Thank you for your kind review and suggestion!

Rated 5 out of 5 stars

10/10 recommend!!

such a fast delivery and packaged so well! about my 4th time ordering from chuchucherry n it was amazing as always!! <3

2 January 2024
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Reply from chuchucherry

thank you for being such a loyal customer and supporting our k-pop shop! 🍒💗

Rated 3 out of 5 stars

Alright service

Lack of communication/updates on order. Contacted about cancelling an order but had to follow up + eventual reply over a month later. Eventually did receive order and packaged safely.

21 December 2023
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Reply from chuchucherry

Oh no! We are so so sorry about this. 🥺 We always try to post updates regarding pre-orders on our social media and the best way to contact us is via email.

Please be aware orders may be currently delayed due to Royal Mail and the holiday season. Huge apologies and we will take this advice on board.

Rated 5 out of 5 stars

amazing UK kpop shop

such a great business, they sent my package over so quickly and were so very kind <3

30 November 2023
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Reply from chuchucherry

you're so kind too for leaving such a sweet review 🎀 thank you for ordering from chuchucherry! 🥺🍒

Rated 5 out of 5 stars

Great as always !

Always great service, all albums arrived quickly and securely ! Really lovely team too with great customer service !!

Will continue to order from chuchucherry for all future kpop albums !

1 December 2023
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Reply from chuchucherry

thank you so much for supporting our small business at chuchucherry! 🥰 we really appreciate your lovely feedback about our customer service. we love providing a good service for kpop stans like you 💗

Rated 5 out of 5 stars

Kpop dream

Good prices and selection’s. Always delivered on time with updates, albums always come well protected, never had any problems. Also good prices.

Love that I can get access to a lot of kpop albums/pobs/luckydraws that I would normally never get the chance too. Wouldn’t order from anywhere else

23 November 2023
Rated 5 out of 5 stars

100% recommend

The album was really well packaged as well it came in fast. I was really happy with my purchase.

30 October 2023
Rated 5 out of 5 stars

All went well

Everything arrived perfectly and on time. It was a good experience and I would order again in future.

30 October 2023

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