chuchucherry Reviews 236

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m h... See more

Rated 5 out of 5 stars

Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this com... See more

Rated 5 out of 5 stars

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with t... See more

Company replied

Rated 5 out of 5 stars

Purchase came well packaged and delivered promptly. Always has BTS latest albums on preorder, so never disappointed. I have always received very good service from this company. Highly Recommend.

Company details

  1. CD Store

Written by the company

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Contact info

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent communication!!

Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m happy to support a start-up k-pop store!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Perfect sorting and really sweet freebies, amazing packaging and fast shipping!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Really lovely company

Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this company! 😊

22 April 2026
Rated 2 out of 5 stars

preorder

waited 1 month for a preorder with weverse benefits(which is understandable due to korea shipping), ended up getting the wrong album version(not understandable after the wait!) can't even exchange because it's out of stock and limited but would like a refund honestly. However, great pulls!

16 February 2026
Unprompted review
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Reply from chuchucherry

We are so so sorry for our mistake in sending you the wrong version of the album and we would like to apologise. We have emailed you about a refund 💕 We always try our best to ship pre-order albums as soon as they arrive in the UK (estimated at least four weeks after the Korean release date) because we have to wait for the POBs to arrive from Korea before we can ship out orders.

Rated 4 out of 5 stars

great customer service!!

I was very happy with the customer service, but I only found out about this because it took me very long to receive my package. However, the package came in great condition, and I got a cool little card and a postcard-ish thing with who I think Wumuti was on. Very happy with my purchase!

16 February 2026
Unprompted review
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Reply from chuchucherry

Thank you so much for waiting patiently for your order and we are so sorry about the delay! 💗 Thank you for appreciating our freebies and taking the time to leave feedback ✨

Rated 5 out of 5 stars

Great UK based k-pop shop

Great shop! Products are genuine and are shipped safely and securely.

20 January 2026
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Reply from chuchucherry

Thank you so much for taking the time to leave a review! We always try our best to make sure albums reach our customers safely 🍒

Rated 5 out of 5 stars

Amazing as always!!

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with them all!! Nothing damaged, all perfect condition and I love the cute freebie photocard of YJ and dani 💕 1000% recommend

27 November 2025
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Reply from chuchucherry

Thank you for appreciating our freebies! 🦊 We had so much fun making them with MOA and EYEKONS in mind 💗

Rated 5 out of 5 stars

Perfect!!!

My first time shopping with chuchucherry and it was absolutely wonderful! The website is so easy to navigate and it's nice to find a store that actually stocks a great range of TXT merch at such a great price. Because it was a pre-order item, shipping did take a little longer than expected but all of the questions that I asked were answered promptly so I knew I had nothing to worry about. And the albums arrived in perfect condition.
It really was such a lovely shopping experience so I just had to pre-order the txt season greetings! I don't think I will be buying my TXT merch from anywhere else!
Thank you so much chuchucherry!!!

8 December 2025
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Reply from chuchucherry

Your lovely words made our day 🥹 We love seeing our customers happy 💗 We are so thankful that you pre-ordered from our kpop store and we can't wait to welcome you back for the TXT comeback 🤭

Rated 5 out of 5 stars

Really Great!

Chuchucherry include products that are not sold on other sites so that's amazing! They're super efficient with updates and shipping. Packaging is very good too. You can tell they really care about their customers. Will order from Chuchucherry more :)

6 December 2025
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Reply from chuchucherry

We want to make kpop merch easily accessible for kpop stans in the UK 🍒 We always want to give kpop stans like you the best experience when shopping from chuchucherry! 💖🥺 Thank you!

Rated 5 out of 5 stars

Chuchucherry is an amazing kpop shop!

Chuchucherry is an amazing kpop shop! They have an amazing selection on their site and being a txt fan I am so happy that their txt collection is out of this world! I have ordered regularly from them over the past year and it’s been fabulous. They have great communication, always wrap really well and I have received some gorgeous and thoughtful freebies as a thank you. They are clearly kpop stans as well and I think that’s reflected in the care and attention they give to their customers. Cannot recommend them highly enough! 10/10!

4 December 2025
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Reply from chuchucherry

We love making customers like you happy! 💗 We are beyond thankful that you are a loyal customer at our kpop store 🍒 We can't wait to welcome you back for the TXT comeback 🤭 Thank you for taking the time to leave such an honest and kind review 💕

Rated 2 out of 5 stars

No updates

No updates, had to follow-up. Took a while before the order was even sent. Had to email and send a message on Instagram. Response took a day or two as well.

7 November 2025
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Reply from chuchucherry

Thank you for your honest feedback. Please note that we are a small business and aim to ship in-stock products within 3-5 working days 💖

Rated 5 out of 5 stars

my fav kpop shop!!! :))

chuchucherry has been my go to for albums since i ordered txt's blue hour and pulled soobin r (literally consider them my lucky charm)😭😭 this most recent order of mine happened to be the 5000th placed so i was gifted a free beomgyu panic album, and when i tell you i was THE MOST excited and grateful🤭💘 beomgyu is my ult/part of the reason i love kpop the way that i do, and i had been wanting his solo album since its release, so getting it by surprise like that was beyond lovely!!! 😙🫶 overall i cannot recommend them enough, every time i reach out via email the team is always kind, and of course my orders always arrive on time and safely packaged<3 future customer for always, my fav kpop shop

15 September 2025
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Reply from chuchucherry

Thank you for being a loyal customer at chuchucherry! 🍒 We love making kpop stans like you happy 🧸 We hope you have more good luck with your pulls for the TXT comeback soon 🤭

Rated 5 out of 5 stars

Fantastic service brilliant

Fantastic service, super fast great condition and packaged well.

19 September 2025
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Reply from chuchucherry

We're so happy to hear that your order arrived safely! 🍒 Thank you for appreciating our packaging and taking the time to leave your review <3

Rated 5 out of 5 stars

txt star chapter together albums 🌟

i always love to pre-order with chuchucherry!! my albums came as soon as they landed, and with the photocard sorting, i was able to get 2/3 soobin photocards with the set !! they even sort inclusions too!! thank you so much 🥺💓

11 August 2025
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Reply from chuchucherry

Soobin came home 🥺🏠 We're so glad that we could get his photocards for you!🐰 Thank you so much for leaving a review MOA 🍒

Rated 5 out of 5 stars

Communicated well about order and…

Communicated well about order and respond to requests for info super quickly!

5 September 2025
Unprompted review
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Reply from chuchucherry

Thank you so much for supporting our kpop shop 🍒🥰 We are always happy to help! 💗

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