While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really great service. I'm thankful that we have kyyo as it's so much easier to buy from here than to ship internationally. It's also way cheaper! Everything always arrives really quickly and in perfe... See more

Rated 5 out of 5 stars

I placed another order of Kpop albums for my daughter's Christmas presents, having already used Kyyo in a last month(ish) for her Birthday. Once again they provided and fantastic service and the... See more

Rated 5 out of 5 stars

My favourite KPOP retailer in the UK! Absolutely amazing customer service with quick responses, fast dispatch time. I’ve done many orders with Kyyo and haven’t had any issues. I think they’ve even go... See more

Rated 5 out of 5 stars

I’m a regular at KYYO and they are always amazing! All my orders from them have always come packed really well and super quick. My recent SKZ order I asked if they could include anything Felix and the... See more

Company details

  1. Online Marketplace

Information provided by various external sources

KYYO is the UK's leading Korean POP music merchandise store, runs by our passionated team, we're working hard to keep that fun and professional shopping experience alive. All our stocks are UK based and deliveries within 2/3 working days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE

Amazing. I cannot express enough how much i love kyyo. So many albums and merch available. Being in the uk it is hard to find places to get kpop merch or to trust, but i promise you can trust kyyo. Sometimes shipping takes a while like 1-2 months but that depends if you get new albums and such that they have to ship into the uk first. But overall, i love kyyo

8 January 2026
Unprompted review
Rated 5 out of 5 stars

best kpop site in uk

Just got my latest order from KYYO
and I’m so happy with it! 😍 I picked up some NMIXX photocards and the Blue Valentine LP — both are absolutely stunning. Everything came super fast and packed really well. Definitely my go-to for K-pop merch in the UK! 💿💖

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a few items from this store

Ordered a few items from this store. They were absolutely amazing!
I was so happy with all the items, and the free gifts too. All items came well packaged, and fast delivery. Very impressed, thank you so much KYYO.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Kyyo rocks!!!

Very cool company, ordered and delivered within 3 days, both my orders came with free items and a handwritten thank you for my latest. Thank u Kyyo very nice despite not needing to do that

8 October 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING!!

Ordered a couple of times now this year and been so happy with everything!!
So well packaged to prevent damage and arrives really quickly as well.
Kyyo is my go to website now for everything!

26 September 2025
Rated 5 out of 5 stars

Worth it 🧡

It was my first time ordering from KYYO, I ordered the Skzoo Ver of Karma and it arrived on its expected date with a cute freebie and thank you card! 💙 Price was reasonable and will be buying from KYYO again ☺️

12 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience, totally recommend

I ordered a limited version of an album that wasn't in stock literally anywhere else. I am really happy with it - the perfectionist collector inside of me can finally sleep well. Amazing customer service and quick replies. The package was packed VERY safely (literally like 3 layers of bubble wrap) and it arrived after 9 days all the way from UK to Czech republic, including 2 days spent at customs house.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

One of the best K-pop Stores around!

Recently placed an order of Stray Kids Karma Accordion Version with 8 member versions and I’m very very impressed with how it arrived! I only got 5 duplicate Photocards which is a new lowest record! (I also pull about 10 duplicates so Kyyo is definitely putting luck on our sides not to mention that I pulled both of my biases)😭I placed the order around 2 weeks ago while it was still on pre-order and I received my order today! (September 8th 2025!) It arrived well packaged in a box with lots of tape including fragile tape. It also included 2 freebies with their business card. This was my second order with them (my previous one was about 2/3 years ago after I stopped collecting for a little bit) and I’m so pleased that my expectations and experience hasn’t changed at all from my first order. The reviews speak for themselves in how well this K-pop store is! Thank you so so much Kyyo!

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Best Kpop store ❤️

Receive my favourite biases in photocards and they’re amazing quality. The Desire: Unleased albums (ENHYPEN) were also packed neatly and packed with fragile stickers which I love so I thank you so much. Will definitely shop on your website again ❤️❤️

26 August 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look