Bigshoes Reviews 

793
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range, especially for large and wide-fitting shoes, which are often difficult to find. The quality of the footwear is frequently highlighted, with many noting the comfort, durability, and true-to-size fit. Reviewers also appreciate the fast and reliable delivery service, often receiving their orders promptly and well-packaged. The ordering process is described as simple, and the overall service, including exchanges, is consistently rated as excellent. However, some customers experienced slightly slower delivery times, though this was sometimes attributed to external factors like holiday seasons. A few other people also felt that the appearance of some shoes was not as expected from the photos, and one reviewer reported a manufacturing flaw in a sandal.

What people talk about most

Product

Consumers find the product to be positive, consistently praising the quality, fit, and comfort of the shoes,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient postage... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and speed. Reviewers... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of products,... See more

Order

Reviewers consistently express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Order shoes for my Dad here all the time, every pair is always fantastic quality and sizing is always true to size. Very quick and reliable postage aswell.


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

793 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(793)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Swervice.

Ordering is simple and the follow up from the company is excellent.
products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern.
Dave and Co are a master class in their profession.

25 September 2025
Rated 4 out of 5 stars

Overall experience positive

Good selection of large sized footwear for men. Can be a bit more expensive but that is the nature of buying larger sizes than normal. Postage can be slow and can take a bit longer than expected but this is the post office system not the seller fault. Have bought from heather shoes when they had a shop in city centre and now online they are just as good.

15 September 2025
Rated 5 out of 5 stars

Excellent service and after purchase care

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a great choice for different activities and occasions.

It took a few attempts at finding the exact fit but Dave made it easy to exchange the shoes for the perfect fit and even sent a pair of complimentary insoles to make sure the shoes wear comfortably. I highly recommend Big Shoes.

12 September 2025
Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult to purchase anything on the high street. So, his birthday pressie went down a treat. I will continue to shop on this site and can recommend it, it really is worth a look.

14 August 2025
Rated 1 out of 5 stars

Sandal defect causes holiday problem.

Bought a pair of sandals for a two week trip in the sun, a flaw in the left sandal left me with a cut to the side of my left foot and I had to wear trainers everywhere. Even the beach. I've bought the same sandals previously and had no issues. I believe this highlights the problem with people with big feet in ireland. The lack of testing footwear is worse for certain people.

14 August 2025

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