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Bigshoes Reviews 

793
•
TrustScore 5 out of 5

4.9

Men's Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product range, especially for large and wide-fitting shoes, which are often difficult to find. The quality of the footwear is frequently highlighted, with many noting the comfort, durability, and true-to-size fit. Reviewers also appreciate the fast and reliable delivery service, often receiving their orders promptly and well-packaged. The ordering process is described as simple, and the overall service, including exchanges, is consistently rated as excellent. However, some customers experienced slightly slower delivery times, though this was sometimes attributed to external factors like holiday seasons. A few other people also felt that the appearance of some shoes was not as expected from the photos, and one reviewer reported a manufacturing flaw in a sandal.

What people talk about most

Product

Consumers find the product to be positive, consistently praising the quality, fit, and comfort of the shoes,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient postage... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and speed. Reviewers... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of products,... See more

Order

Reviewers consistently express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Order shoes for my Dad here all the time, every pair is always fantastic quality and sizing is always true to size. Very quick and reliable postage aswell.

Company details

  1. Men's Clothing Store
  2. Boot Store
  3. Plus Size Clothing Store
  4. Shoe Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

793 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(793)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Good choice of size 14 shoes

Good choice of size 14 shoes. I bought school shoes for my son last year and they were very hard wearing and lasted all year. Ordered his school shoes again this year and they arrived promptly and are good quality.

31 July 2025
Rated 4 out of 5 stars

Great company

Great company, will buy from them again, but must be careful of the sizes - I wish manufacturers would agree on what the size chart means.

25 April 2025
Rated 5 out of 5 stars

Great service

Great service. No problem with exchanging shoes for a different type. Very efficient and helpful.

14 July 2025
Rated 5 out of 5 stars

Shoe order

Excellent selection of shoes in large sizes. Very quick delivery of shoes. Easy to return any shoes not required. I highly recommend this website. I’ve used it in the past also and have always found it great.

18 June 2025
Rated 5 out of 5 stars

Great customer service, easy returns

I purchased a pair of shoes from bigshoes last year. I wasn't happy with the fit and needed to return them. The customer service I received while returning the shoes was great. Really quick responses and no problems at all.
This is exactly what a good online shop needs to do for customers and was refreshing, especially for a local Irish company.

10 December 2024
Unprompted review

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