SafestyleReviews 

29
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Sent the wrong glasses initially but rectified and sent correct glasses very quickly and let me keep the wrong ones as a gift. Everyone is human and mistakes happen sometimes, it's how you rectify... See more

Rated 5 out of 5 stars

Following an initial issue with a pair of prescription glasses leaving a negative review the problem was immediately resolved. Good customer service safestyle! Thank you, 5 star result. Good on ya.

Rated 1 out of 5 stars

How this company is still trading is beyond belief, however I've heard they're trading under beam now. Stay well clear. Awful installation awful customer service and 2.5 years later they're still... See more

Rated 5 out of 5 stars

Highly recommend. Safestyle was very professional in handling an enquiry with an issue that I had created resulting in not getting the registration discount. They were prompt to respond to my email an... See more

Company details

Written by the company

SafeStyle began in 2017 with a rear-view mirror moment driving home from work, launching the mission to create the world’s first pair of stylish safety glasses. From humble beginnings to leading a revolutionary shift in the industry, we set out to build a brand that inspires and protects legends of every generation from the worksite to the weekend.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

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No history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(29)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Initial issue quickly resolved

Following an initial issue with a pair of prescription glasses leaving a negative review the problem was immediately resolved. Good customer service safestyle! Thank you, 5 star result. Good on ya.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Sent the wrong glasses initially but…

Sent the wrong glasses initially but rectified and sent correct glasses very quickly and let me keep the wrong ones as a gift.
Everyone is human and mistakes happen sometimes, it's how you rectify your mistakes is what matters.
Keep up the good work guys👍💪
Love ya glasses, been buying them for years now 🍻🍻

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Safestyle was very professional in handling an enquiry with an issue that I had created resulting in not getting the registration discount. They were prompt to respond to my email and even refunded the discount to my bank account. Very refreshing to see a company staying true to their word and honouring the discount. Very happy customer, I like their product and so do many of the people I work with.

10 April 2026
Unprompted review
Rated 2 out of 5 stars

Peeling sunnies and poor information from customer service

Bought a set 2 months ago and have noticed the colour peeling off the arms, contacted safestyle and gave them my purchase details and they pushed me off to the store I bought it from. I go into the store only to find out they only have a 30 day warranty, which wasn't passed on by the safestyle customer service team over multiple emails. Disappointing quality on the sunnies and lack of information from the customer service team.

9 April 2026
Unprompted review
Safestyle logo

Reply from Safestyle

Hi Aidan,

Thanks for letting us know where we could have done better - and we’re really sorry to hear what happened. We completely understand how frustrating this situation has been.

To clarify, we offer a standard 30-day warranty on products purchased directly through us, which covers any defects in materials or workmanship within that period and refer in-store purchases to their original point of purchase to verify claims.

As your pair was purchased through a stockist, their own warranty terms and processes apply, allowing them to assess each individual claim. While we always aim to guide our customers as best as we can, we don’t have visibility or control over each retailer’s specific warranty policies or timeframes, and we’re sorry this wasn’t made clearer earlier. We have amended our response to include this in our replies for transparency moving forward.

We understand you’ve already been back to the store and that they’ve advised the item is outside of their warranty period as well. Unfortunately, as the purchase wasn’t made directly through us and falls outside both warranty windows, we’re unable to offer a replacement from our end.

We do appreciate you bringing this to our attention, and we’ll use your feedback to improve how we communicate these situations moving forward.

Rated 5 out of 5 stars

#1 in customer service

I got my boyfriend a pair for Christmas and shock he didn’t like the style I picked. The customer service team were so easy to talk to (didn’t feel like I was talking to a bot) and extremely patient with how long it took me to return the item for an exchange.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

These glasses are next level

These glasses are next level. My husbands work is big on safety glasses so I had to have a pair of glasses that will last to have the lenses removed and have presciption lenses added. We have purchased these and they are absolutely brilliant and durable. We were given a pair off a family member to try and we will never buy from anywhere else. My husband just lost his glasses in the Murray River and I have now placed an order for another 2 pairs. They are that good that I reached out to the company to ensure they never discontinue because if they do I will need to stock up on back ups. These are mint, you wont be disappointed at all!!!!! Plus they are such an exceptional price for what you are getting. 5 stars 🌟

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love safestyle I’ve bought…

Absolutely love safestyle I’ve bought multiple pairs and they last the distance. Definitely worth getting a pair. Plus they have a great and friendly team.

Definitely worth getting a pair nothing else on the market compares.

7 January 2026
Unprompted review
Safestyle logo

Reply from Safestyle

Thank you so much for the awesome review! Legends like you are what keep us motivated. Cheers for being part of the SafeStyle family!

Rated 5 out of 5 stars

Tough as nails

Had some complaints about how long my delivery took to be sent via aus post. Was not very nice as I thought I was being scammed and gave it to them about it and they were very professional in all their communication and sent me another set of glasses express post and discounted me on my initial set. Basically gave me 2 at a discounted rate for one. Definitely backed it up.

Moving on, the glasses are actually great very comfortable no head squeeze or headache from wearing on long sweaty days. Don’t rub your nose up when your sweaty as and the lenses don’t seem far off my polarised glass polarised ray bans. They haven’t fogged up yet from humidity and sweating working in closed off areas either. All for a great price in reality. They are tough as too I dropped them from 3 story’s and the lenses didn’t pop out and the frame did not break.

Don’t get a headache from squinting as a roofer from the usual shit safety glasses that we get provided now that I have these. Thanks guys/ lady’s

17 December 2025
Unprompted review
Safestyle logo

Reply from Safestyle

Thanks for giving us a chance to make it right and for your honest feedback.It means a lot coming from someone out there putting them through the real test. Cheers, legend!

Rated 5 out of 5 stars

Nice Converts

I had purchased a pair of there new model glasses Switches which I found tight and very uncomfortable to wear, I let safestyle know of my troubles and they were quick to send me a the new style converts which I found these are 100 times better they dont Fog up with the dust insert the strap doesn't pull too tight against your head and overall alot more stylish thanks happy with these ones.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer care

I ordered 2 items - a lanyard and a sunglasses cleaning spray. I received the parcel within 48 hours, alas one item was missing. I reported the issue and received amazing support: within 48 hours, the missing spray was delivered to my house. Really impressed! I recommend this company - their customer care is top!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Awesome!

I use SafeStyle glasses as PPE for mining, and honestly, they tick every box — stylish, comfortable, and they actually look good while still doing the job they’re meant to do.

I did have an issue with my order being mixed up initially, but this is where SafeStyle really stood out. I raised it with them on a Thursday and received an immediate response acknowledging the issue and letting me know they were onto it. By Monday, they’d followed up, apologised, and organised a replacement straight away. The new pair was express posted and arrived the same week.

The communication throughout was clear, respectful, and professional — no run-around, no excuses, just genuine customer service done properly. I’ll admit, I went in expecting the usual hassle you get with some companies, but SafeStyle proved me completely wrong.

Quality product, great people, and service that actually matches the brand. I wouldn’t hesitate to recommend them and will definitely be buying again.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING!

AMAZING!! Safestyle are perfect sunglasses for the tradie life and also look so good good quality and the customer service is next level!!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve now worn safe style glasses for…

I’ve now worn safe style glasses for Work and they are absolutely amazing
Recently bought a new pair for online
Super comfortable easy to wear
I did find as soon as I open the box a tiny chip in the lens
Spoken to the safe style team and they have now replaced by sending another pair of sunnies
Thank you so much

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I’ve had a pair of non prescription safeties that I loved so I ordered a pair of prescription safety’s. These were great but developed a little wiggle in one arm. I reached out to the safe style team and within 5 days I had a replacement pair on my doorstep. I can’t fault the customer service and product. Things happen but safe style definitely put the customer first and believe in there product. Thanks again safe style for great glasses and even better customer service

21 November 2025
Unprompted review

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