From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.
Contact info
Sunshine House, Cutler Street, E1 7DJ, London, United Kingdom
- awsmortgages.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would thoroughly recommend
We found AWS to be fully comprehensive, communicative and knowledgeable without being pushy in anyway. We are grateful for them grinding us through the process and would particularly recommend them to any first time buyers out there.
Excellent service
Excellent service. Thank you very much Fred and Kate. You have been fantastic, super helpful and always available. I will recommend your company to everyone who is in need.
Fantastic service
We had a wonderful experience with Chelsea and Maxwell, who supported us during the conveyancing process for our first home. We were impressed by their professionalism, proactive attitude, and kindness. Would highly recommend to anyone who has or wishes to apply for a mortgage.
Professional and on point
Professional, switched on and keep things moving- great service from Ashley and Christine at AWS. Would gladly recommend them to anyone looking for financial services - mortgages, remortgage and other financial advice
Fred was nothing short of exceptional…
Fred was nothing short of exceptional throughout our entire mortgage journey. From our first conversation to final approval, he demonstrated outstanding professionalism, knowledge, and care.
He made what is often a stressful and overwhelming process feel smooth and reassuring, always taking the time to explain options clearly and keep us informed with up-to-date market insights tailored to our situation. His proactive communication and attention to detail gave us complete confidence at every stage.
We genuinely felt supported and in safe hands from start to finish. A true expert in his field — we couldn’t recommend Fred more highly. Thank you for everything you did for us!
Fred Barham was absolutely exceptional…
Fred Barham was absolutely exceptional from the start. Every single interaction brought pure professionalism and class. It left us with an overriding sense of calm throughout what is typically a stressful process.
He was able to consistently provide us with up to date market information and potential perturbations based on other variables within our borrowing situation.
10/10 service, cannot recommend Fred enough. Thank you for everything you did to help us in the process!
Professional and caring service
Luke and his team were fantastic throughout the whole mortgage process. He was always on hand with any questions I had regarding my mortgage deal, and was even able to offer advice on other parts of the house buying process because of his wealth of experience in the industry. I had a mortgage broker prior to Luke, and once I made the change to AWS, the difference was night and day. The service remained professional and I never felt rushed to make a decision, everything was handled with care and I was allowed as much time as I wanted to make decisions moving forward. I would recommend AWS to anyone out there when going into the house buying process.
Great work - highly recommended.
My wife and I were very happy with our experience working with AWS. We were first time buyers and as such needed a little more hand holding and Ravi (our broker) was great with guiding us through the process over a 6 month period, with regular market updates and answer any of our questions. Finally, upon acceptance of our offer to purchase the house, AWS were great with the closing process too. Couldn’t recommend this team more.
Happy new homeowner
For a woman in her late 50s, getting a mortgage for the first time felt pretty daunting, but Fred Barham instantly made the process so much easier. Although my age limited the lending term available to me, Fred still managed to secure an affordable rate. He took a supportive, hands-on approach, kept in regular contact, and provided updates from my solicitor all the way through to completion.
Thank you so much, Fred — I really appreciate everything you’ve done.
Jackie
Professional, Reliable, and Quick to Act
Fred has been excellent throughout our mortgage process. Just before completion, we encountered a serious issue with the mortgage terms that could have jeopardised the entire purchase. Fred stepped in immediately, took charge, and had the problem resolved within two days.
Thanks to his quick response and professionalism, everything was able to move forward smoothly. He was very attentive and polite throughout the process and we’re genuinely grateful for his help and highly recommend him and AWS.
AWS has great Advisor and great…
AWS has great Advisor and great follow-ups with prompt services
Joel and the team were fantastic- made…
Joel and the team were fantastic- made the whole process so easy and stress free. Couldn’t do this without them. Thank you so much for your support and helping us to achieve our dream house.
Excellent service
Ashley and Christine are consistently supportive and take the time to understand your personal circumstances to ensure they provide the most effective service. They tailor their support to your individual needs, ensuring a personalised and high-quality experience.
Our mortgage advisor Joel was amazing
Our mortgage advisor Joel was amazing, myself and my boyfriend had never purchased a house but he was with us for every step. He really gave us his time and attention and gave us the best advice. We had a few mortgage advisors but decided to proceed with Joel from AWS as he had better access to deals and his knowledge was fantastic. Thank you so much Joel for all your help and hard work! Couldn’t recommend this company enough!
Josh and Chelsea handled our mortgage excellently
Josh and Chelsea handled our mortgage process with great understanding and care. Very professional and helpful team - I would strongly recommend!
Excellent working with Fred
Fred has been great helping us source a mortgage. He exudes confidence and competency from the first phone call and is always just a message away. Super simple and straightforward dealing with these guys. Highly recommend!
Have used this service for serveral…
Have used this service for serveral years - (previously using Habito). I can vouch AWS mortgages are miles better and easier to work with and offered more competitive rates which has saved me thousands.
Great professional service for my…
Great professional service for my remortgage from start to finish. Prompt replies to e-mails and queries. Thorough knowledge of the market. Overall a very good experience
Exceptional Service from AWS – Highly Recommend
I recently worked with AWS on my re-mortgage and property buyout, completing on 1st December. I worked closely with Fred Barham and Ella Piggott and was really impressed with the level of service throughout. My situation was sensitive and personally challenging, but Fred made the process so much easier by taking a lot of the pressure off. Communication was clear, I was kept updated at every stage, and nothing was too much trouble. Ella was also great to work with - every query I raised was answered promptly and efficiently. Fred took the time to explain complex points, went above and beyond to ensure I was comfortable with the outcome, and remained professional throughout. A big thank you to both of you - I’ll certainly be recommending your services to friends and family.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








