A W S Financial Services Reviews 

479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, professional, and guiding them smoothly through complex mortgage applications. People note that advisors provide clear, detailed explanations and always respond very quickly to any questions along the way. Some people were satisfied with the remarkably fast turnaround times on mortgage offers and quick problem resolution. Reviewers also mentioned how wonderfully reassuring it was to receive constant updates and friendly support throughout their property purchases. Consumers appreciate that the services are provided with great expertise, making a stressful process feel entirely manageable.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, dedication, and... See more

Service

Reviewers mention positive feedback about service, highlighting a straightforward and stress-free process.... See more

Customer service

Customers report deeply satisfying experiences with customer service, highlighting professional guidance and... See more

Response time

Consumers find response time to be exceptionally positive, praising the team for being fast, thorough, and... See more

User experience

Users describe positive interactions with user_experience, highlighting a seamless and stress-free process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

Over the moon with the service from Fred once again. Helped my mum with her complex case back in 2025 to secure a mortgage, he has now worked his magic with my remortgage, providing us with a great ra... See more

Rated 5 out of 5 stars

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any quer... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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5.0

All reviews

(479)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would thoroughly recommend

We found AWS to be fully comprehensive, communicative and knowledgeable without being pushy in anyway. We are grateful for them grinding us through the process and would particularly recommend them to any first time buyers out there.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you very much Fred and Kate. You have been fantastic, super helpful and always available. I will recommend your company to everyone who is in need.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We had a wonderful experience with Chelsea and Maxwell, who supported us during the conveyancing process for our first home. We were impressed by their professionalism, proactive attitude, and kindness. Would highly recommend to anyone who has or wishes to apply for a mortgage.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and on point

Professional, switched on and keep things moving- great service from Ashley and Christine at AWS. Would gladly recommend them to anyone looking for financial services - mortgages, remortgage and other financial advice

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Fred was nothing short of exceptional…

Fred was nothing short of exceptional throughout our entire mortgage journey. From our first conversation to final approval, he demonstrated outstanding professionalism, knowledge, and care.

He made what is often a stressful and overwhelming process feel smooth and reassuring, always taking the time to explain options clearly and keep us informed with up-to-date market insights tailored to our situation. His proactive communication and attention to detail gave us complete confidence at every stage.

We genuinely felt supported and in safe hands from start to finish. A true expert in his field — we couldn’t recommend Fred more highly. Thank you for everything you did for us!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Fred Barham was absolutely exceptional…

Fred Barham was absolutely exceptional from the start. Every single interaction brought pure professionalism and class. It left us with an overriding sense of calm throughout what is typically a stressful process.

He was able to consistently provide us with up to date market information and potential perturbations based on other variables within our borrowing situation.

10/10 service, cannot recommend Fred enough. Thank you for everything you did to help us in the process!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and caring service

Luke and his team were fantastic throughout the whole mortgage process. He was always on hand with any questions I had regarding my mortgage deal, and was even able to offer advice on other parts of the house buying process because of his wealth of experience in the industry. I had a mortgage broker prior to Luke, and once I made the change to AWS, the difference was night and day. The service remained professional and I never felt rushed to make a decision, everything was handled with care and I was allowed as much time as I wanted to make decisions moving forward. I would recommend AWS to anyone out there when going into the house buying process.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great work - highly recommended.

My wife and I were very happy with our experience working with AWS. We were first time buyers and as such needed a little more hand holding and Ravi (our broker) was great with guiding us through the process over a 6 month period, with regular market updates and answer any of our questions. Finally, upon acceptance of our offer to purchase the house, AWS were great with the closing process too. Couldn’t recommend this team more.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Happy new homeowner



For a woman in her late 50s, getting a mortgage for the first time felt pretty daunting, but Fred Barham instantly made the process so much easier. Although my age limited the lending term available to me, Fred still managed to secure an affordable rate. He took a supportive, hands-on approach, kept in regular contact, and provided updates from my solicitor all the way through to completion.

Thank you so much, Fred — I really appreciate everything you’ve done.

Jackie

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Reliable, and Quick to Act

Fred has been excellent throughout our mortgage process. Just before completion, we encountered a serious issue with the mortgage terms that could have jeopardised the entire purchase. Fred stepped in immediately, took charge, and had the problem resolved within two days.

Thanks to his quick response and professionalism, everything was able to move forward smoothly. He was very attentive and polite throughout the process and we’re genuinely grateful for his help and highly recommend him and AWS.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Joel and the team were fantastic- made…

Joel and the team were fantastic- made the whole process so easy and stress free. Couldn’t do this without them. Thank you so much for your support and helping us to achieve our dream house.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ashley and Christine are consistently supportive and take the time to understand your personal circumstances to ensure they provide the most effective service. They tailor their support to your individual needs, ensuring a personalised and high-quality experience.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Our mortgage advisor Joel was amazing

Our mortgage advisor Joel was amazing, myself and my boyfriend had never purchased a house but he was with us for every step. He really gave us his time and attention and gave us the best advice. We had a few mortgage advisors but decided to proceed with Joel from AWS as he had better access to deals and his knowledge was fantastic. Thank you so much Joel for all your help and hard work! Couldn’t recommend this company enough!

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent working with Fred

Fred has been great helping us source a mortgage. He exudes confidence and competency from the first phone call and is always just a message away. Super simple and straightforward dealing with these guys. Highly recommend!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Have used this service for serveral…

Have used this service for serveral years - (previously using Habito). I can vouch AWS mortgages are miles better and easier to work with and offered more competitive rates which has saved me thousands.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from AWS – Highly Recommend

I recently worked with AWS on my re-mortgage and property buyout, completing on 1st December. I worked closely with Fred Barham and Ella Piggott and was really impressed with the level of service throughout. My situation was sensitive and personally challenging, but Fred made the process so much easier by taking a lot of the pressure off. Communication was clear, I was kept updated at every stage, and nothing was too much trouble. Ella was also great to work with - every query I raised was answered promptly and efficiently. Fred took the time to explain complex points, went above and beyond to ensure I was comfortable with the outcome, and remained professional throughout. A big thank you to both of you - I’ll certainly be recommending your services to friends and family.

1 December 2025
Unprompted review

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