Londonmortgages Reviews 600

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, noting that they explain every step clearly and patiently. The service is frequently described as excellent, with many appreciating the efficiency and stress-free process. People also highlight the exceptional customer service, emphasizing quick response times and the team's ability to secure favorable deals, often exceeding expectations regarding price. Consumers consistently report that the company's team is always available to answer questions, providing valuable advice and support throughout the entire process. Many reviewers also commend the staff for their proactive approach in finding the best rates and keeping them updated.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service, consistently highlighting professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the team's professionalism,... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Price

Clients share positive opinions on price, consistently highlighting that the company goes above and beyond to... See more

Based on these reviews

Rated 5 out of 5 stars

We’ve used Graham and his team on three occasions now to mortgage and re-mortgage our property and each time he and his colleagues have been brilliant. From initial advice and market research on the... See more

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Rated 5 out of 5 stars

As a first-time homebuyers, We had so many questions and worries about the mortgage process, but Tylor & Robyn made everything so easy and stress-free. From the very beginning, they took the tim... See more

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Rated 5 out of 5 stars

We have used London Mortgages 3 times now and they have been fantastic. We had telephone meetings with Elena to discuss our options. Once we had decided, we got regular support from Ella at every step... See more

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Rated 5 out of 5 stars

Would very highly recommend London Mortgages to anyone. Our mortgage needs were not at all simple, but David Tomkins and his team again worked incredibly hard to find exactly what we needed. Everythin... See more

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Rated 5 out of 5 stars

We worked with Toby throughout the process. Even though it is our first mortgage and we weren’t quite sure about the steps and process, Toby was extremely helpful to reply our questions quickly and ex... See more

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Rated 5 out of 5 stars

110% recommended. Rachel and Lucy have been helping us with our mortgages for a while now, and they've been nothing but a delight. Very knowledgeable, professional, patient, and very very diligent in... See more

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Rated 5 out of 5 stars

Monika and Robyn supported through our journey of applying for the mortgage. Both of them showed their commitment towards completing the process without much delay. It was kind of them to even check i... See more

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Rated 5 out of 5 stars

London Mortgages were fantastic! Really helpful, always on hand, never too much trouble! David and Lucy were both amazing, giving us regular updates on our remortgage and keeping us in the loop with t... See more

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Rated 5 out of 5 stars

Gracie and Toby were easy to reach at any time, replied quickly and explained things in detail, which was very important for us as first time buyers. We started the process with them early March 2025... See more

Rated 5 out of 5 stars

This is the second time I used the excellent services of London Mortgages and just as before Elena and Ella have been an absolute pleasure to work with. They look after everything regarding the remort... See more

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Rated 5 out of 5 stars

Elena & Ella at London Mortgages were brilliant. They gave me clear and professional guidance throughout the whole process of securing my mortgage. They were always available to talk on the phone, and... See more

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Rated 5 out of 5 stars

We couldn’t be happier with our experience with London Mortgages. They guided us through the entire process of buying our first home, making everything feel smooth and stress-free. They worked hard to... See more

Rated 5 out of 5 stars

Richard and the team (sharon and Garcie)were absolutely fantastic throughout the mortgage process. My mortgage was approved really quickly, but unfortunately, my first purchase fell through when the... See more

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Rated 5 out of 5 stars

Fantastic from start to finish. We used them for a house move and our more recent remortgage and they are absolutely brilliant! We had Nikki to begin with and moved over to Melissa and couldn’t be hap... See more

Rated 5 out of 5 stars

Toby and Gracie at London Mortgages were absolutely amazing throughout my mortgage journey. It wasn’t a quick or easy process, but they never gave up — they fought hard to make sure everything wen... See more

Rated 5 out of 5 stars

London mortgages are absolutely fantastic. Rachel and Robyn were recommended to us by a friend 6 years ago for our first property purchase, and we have been in touch ever since. They take all the stre... See more

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Rated 5 out of 5 stars

Would highly recommend London Mortgages. Kayleigh Gammon and Clare Herring were excellent. Kayleigh found the best mortgage deal for us and always updated us on the best deal or if interest rates had... See more

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Rated 5 out of 5 stars

I have used London Mortgages 3 times now and each time they have been brilliant in assisting us from beginning to completion and they are on hand to help if required at any stage. They always ensure w... See more

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Rated 5 out of 5 stars

We’ve had an amazing experience with London Mortgages and Oliver and Jacqueline were outstanding. Oliver was always available to answer questions and give advice when we were in the early stages of se... See more

Rated 5 out of 5 stars

Toby and Gracie at London Mortgages were fantastic! Toby gave clear, expert advice and made the whole mortgage process smooth and stress-free. Gracie in the Customer Success Team was super responsiv... See more

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Rated 5 out of 5 stars

I had an outstanding experience with the mortgage team. From start to finish, they were incredibly helpful and professional, but what stood out the most for me was their patience. No matter how man... See more

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Rated 5 out of 5 stars

We have been using London Mortgages since we bought our first house in 2015. Rachel was recommended to us by a work colleague, and she (along with Robyn) has been so incredibly helpful over the years... See more

Rated 5 out of 5 stars

I worked with Ella and Nikki and had a wonderful experience. They are prompt, professional, and always available to answer any questions. They took the time to find the best options for me, and whenev... See more

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Rated 5 out of 5 stars

Working with Monika and Jacqueline was an absolute dream from start to finish. They made what can be a stressful mortgage process feel easy, smooth, and completely manageable. From day one, they w... See more

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Rated 5 out of 5 stars

I would like to thank Kyanoosh Raessy and Lucy Cuthbert at London Mortgages for the excellent work and support they provided throughout the purchase of my first property. They were always available b... See more

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Rated 5 out of 5 stars

Excellent experience with this mortgage advice company. I had the pleasure to discuss my case initially with Oliver was extremely knowledgeable and helpful, made the process very smooth and easy. Jacq... See more

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Rated 5 out of 5 stars

Monika and Robyn have been super helpful throughout our purchase. They took their time to explain how the process is going to go through, provided lots of explanation on terms, conditions and practi... See more

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Rated 5 out of 5 stars

Elena is absolutely fantastic. I would recommend her time and time again. She is efficient, patient and knowledgeable. I wish everyone was that great at their job. Melissa joined our team further alon... See more

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Rated 5 out of 5 stars

Excellent and professional people. I worked with Toby and Gracie and they were very responsive, available and helped me secure a great rate, updating me promptly whenever something more favourable cam... See more

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Rated 5 out of 5 stars

Absolutely brilliant company, really easy to talk to, easily available to contact and quick to respond to all queries. Richard and Sharon especially are fabulous! As a first time buyer I had lots of q... See more

Rated 5 out of 5 stars

We used London Mortgages for purchasing our first home and the service has been first-rate from beginning to end. Toby and Sharon were an amazing team and made the whole process smooth and efficient.... See more

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Rated 5 out of 5 stars

I can highly recommend London Mortgages. Our experience has been great and we received very valuable advice from start to finish. Our mortgage advisor Oliver took the time to understand our situation... See more

Rated 5 out of 5 stars

I have had a great experience using Lucy and Kyanoosh! We are first time home buyers so this has been a whole new experience for us, and they have both been readily available for help and support alon... See more

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Rated 5 out of 5 stars

I used London Mortgages for purchasing my first home. Nikki and Lahiru made the whole process smooth and efficient. They were helpful with mortgage advice, they were always on hand to help if I needed... See more

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Rated 5 out of 5 stars

The process of applying for our mortgage was facilitated by Monika, Robyn and Jacqueline. Thank you all for your help, it was smooth and we were informed of everything along the way. All documents wer... See more

Rated 5 out of 5 stars

We've used Rachel and the team at London Mortgages since our very first house purchase in 2010. They've always found us the best deals, made sensible recommendations and ensured that we've never misse... See more

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Rated 5 out of 5 stars

I cannot recommend Richard Winckley and the team in London Mortgage highly enough. It was my first time applying for mortgage with my partner (who was not the first time) and you can imagine how ne... See more

Rated 5 out of 5 stars

Toby and Gracie have managed two of my mortgages, and I’ve always been very pleased with their support. The process was smooth, the mortgage options were strong, and communication was clear throughout... See more

Rated 5 out of 5 stars

I had a brilliant experience with London Mortgages from start to finish and thoroughly recommend. We worked with Kayleigh and Claire who were both diligent, responsive and friendly, they made the mort... See more

Rated 5 out of 5 stars

Highly recommend! The transaction was smooth from start to finish, and Kyanoosh provided the best advice throughout the process. He managed to get me a mortgage offer faster than any other broker coul... See more

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Rated 5 out of 5 stars

Had help organising a mortgage as first time buyers - could not recommend London Mortgages enough. Lucy and Kyanoosh have been incredibly helpful. Always very responsive, checking for the best possibl... See more

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Rated 5 out of 5 stars

Kyanoosh Raessy supported us in the purchase of our first house few years and when the time came to sell and buy our new place we had no doubt who to go to. He and Lucy Cuthbert supported us throughou... See more

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Rated 5 out of 5 stars

I had a great experience working with Toby over the last few months to secure my mortgage. His professionalism was clear throughout, but what really made the process easier was how friendly and re... See more

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Rated 5 out of 5 stars

Following a dissappointing experience with another broker initially, we found London Mortgages through a friends referral and we had been renewing our fixed rates with them since then. They are excell... See more

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Rated 5 out of 5 stars

Had a very easy time figuring out the mortgage process and buying our home thanks to Richard and the team. Would fully recommend, made us feel very comfortable and always happy to chat through any pro... See more

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Rated 5 out of 5 stars

I had the best experience! Dealing with Rachel and Lucy was the best decision I could have made. My situation was pretty complicated but they found a way to get me the best mortgage possible, a... See more

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Rated 5 out of 5 stars

Both Ella and Nikki provided amazing support throughout the process. They constantly provided updates and made sure everything was in order. They were accommodating and responsive. Massive thanks to... See more

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Rated 5 out of 5 stars

Really really great service. Nikki guided me through the process and handled everything very quickly and professionally, especially given the difficulties of being registered as a sole-trader. Got me... See more

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Rated 5 out of 5 stars

Highly recommend Keyanoosh and Lucy at London Mortgages. We’ve just completed our third remortgage with them, and the service remains top-tier. They are professional, reliable, and make the entire pro... See more

Company replied


Company details

  1. Financial Consultant

Written by the company

Getting a mortgage can be a challenging and complicated process. That’s why you need regular access to expert guidance and support from people you know you can trust. Our aim is to provide you with professional knowledge of the market and excellence in customer service whilst being on hand to help every step of the way.


Contact info

5.0

Excellent

TrustScore 5 out of 5

600 reviews

5-star
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Rated 5 out of 5 stars

Great service

Oliver and Jacqueline have been helping me with my mortgage and remortgage for the past 5+ years. Really happy with their quick response and support.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable professionalism

Could not be happier with the quality and professionalism of the service I received from Toby and Gracie.

Time and again they went above and beyond to secure me the best rate for my mortgage. I've been continually impressed by their responsiveness and attention to detail.

Highly recommended as an exceptional customer experience.

19 March 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you Oliver for choosing London Mortgages. We're delighted that we were able to help you and look forward to helping you again in the future. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

The Gold Standard of Mortgage Advisors!

I’ve been working with London Mortgages, especially Kyanoosh Raessy and his team, for over two years now, and I cannot recommend them highly enough. From the very beginning, Kyanoosh has been incredibly helpful, knowledgeable, and genuinely invested in finding the best outcomes for his clients.

Even when my first property purchase fell through two years ago, Kyanoosh stayed in touch and continued to guide me with expert advice on mortgage rates and market changes. He thoroughly explains every option (both on the phone and in writing), clearly outlining the pros and cons, whether it’s a lender known for speed, flexibility, or stricter criteria but better long-term value. You can tell he truly understands how lenders think and always works with your best interests at heart.

What really stands out is his ongoing support. Even after my mortgage offer was issued, and since I haven’t yet exchanged contracts, Kyanoosh and his team continue to keep an eye on the market and will let me know if better rates become available before completion. That dedication and forward thinking give me confidence that I’m always getting the best possible outcome.

I also want to mention my really disappointing experience with another mortgage broker, Capricorn Financial Mortgages who, apart from not giving me options, decided what's best for me and was itching to submit the application and added the wrong solicitor details on the form knowing that it was not my solicitor. Their lack of communication, accountability, and attention to detail caused unnecessary stress, and it quickly became clear they weren’t putting their clients first. Deciding to drop Capricorn and move back to London Mortgages was by far the best decision I made.

In complete contrast, London Mortgages and Kyanoosh Raessy have shown what professionalism, dedication, and true client care look like. I’m extremely satisfied with their service both before and after my mortgage offer, truly five-star service all the way.

Whether you’re a first-time buyer or someone who’s been through the process many times before, I highly recommend London Mortgages so you can experience what truly first-class service feels like, from start to finish.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service, we used the team again for our mortgage renewal

We were starting to look at options as our mortgage renewal was due when Kayleigh and Clare reached out to us. We had used London Mortgages for our exisitng mortgage so they knew it was coming up for renewal time. They asked if we required advice and we agreed to discuss our circumstances and what we were looking for.
Our options were clearly illustrated with the differences between them clearly explained so we could make the decision right for us.
The renewal was secured for us and rates monitored to ensure we had the best deal at the actual renewal date.
Very professional, friendly and pleasant service from Kayleigh and Clare. We would use again and not hesitate to recommend

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Used for years, absolutely recommend…

Used Rachel for years, don’t have to worry, the team inc Lucy let me know when my renewal is due & always reserve the best deal in advance.
Wouldn’t use anyone else!

4 March 2026
Unprompted review
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Reply from Londonmortgages

Thank you for your continued support. We look forward to helping you in the future. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

Brilliant

Toby and Gracie were so great - always responsive, made sure I had the best mortgage deals for me, and quick to update my deal when rates changed/ my mortgage value changed. Thanks!

19 February 2026
Unprompted review
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Reply from Londonmortgages

Thank you for your kind words. It was a pleasure helping you find the right mortgage deal and keeping everything up to date as rates changed. We’re really glad we could support you throughout the process. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

Ella and Elena from London Mortgages…

Ella and Elena from London Mortgages were very helpful in quickly obtaining an mortgage offer for us and highly responsive throughout the process up to our recent completion. Thank you both!

12 February 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you for your kind review. It was a pleasure helping you secure your mortgage and supporting you through to completion. We’re so glad we could make the process smooth for you, Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

AMAZING SERVICE THROUGHOUT

Rachel Tomkins and all her team having been looking after all of my mortgages for years now.
We have just completed on yet another purchase and it has been smooth and absolute pleasure as always!
Many thanks 😊

26 February 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you kind words. It’s always a pleasure helping you. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

100% recommended

Amazing service from these folks - we're new to the UK market, & they helped us navigate everything, get a great deal, and pick the perfect mortgage partner. Brilliant comms with the estate agent etc. - our main consultant James Young was genuinely a key person on our team, a true solution getter: and invaluable in us recently buying our house in St. Margarets, East Twickenham. Couldn't recommend highly enough. Thanks to James, Gracie, & all at London Mortgages.

3 February 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you for your kind words. We're delighted we were able to help you and look forward to helping you in the future. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

Lovely people

Lovely people, great experience and got a much better deal than my other provider.

18 February 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

We’re delighted to hear that you had a great experience and that we were able to secure you a better deal. We look forward to assisting you again in the future. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

Highly recommend!

Ella and Elena were both amazing. Answered all my questions, and kept in touch throughout. Highly recommend!

17 February 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you Carter for your 5 * review. We're delighted we were able to help you. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

We worked with Toby throughout the…

We worked with Toby throughout the process. Even though it is our first mortgage and we weren’t quite sure about the steps and process, Toby was extremely helpful to reply our questions quickly and explained everything. Also Gracie helped us to complete our mortgage process and she was also very supportive. I definitely recommend London Mortgages.

30 January 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you for your wonderful feedback. We’re delighted we were able to help you and look forward to helping you in the future. Kind Regards, Ann, DIrector of Customer Care, London Mortgages

Rated 5 out of 5 stars

Amazing support from Ella and Nikki

Both Ella and Nikki provided amazing support throughout the process. They constantly provided updates and made sure everything was in order. They were accommodating and responsive. Massive thanks to both of them!

30 January 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you for your kind words! We’re delighted to hear that Ella and Nikki provided such excellent support throughout the process. We hope we can help you again in the future. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

Great service

Elena & Ella at London Mortgages were brilliant. They gave me clear and professional guidance throughout the whole process of securing my mortgage. They were always available to talk on the phone, and kept in regular contact with me to provide updates on progress and latest rates which I really appreciated. I would highly recommend their services!

7 February 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you for your excellent feedback. We’re delighted to hear that Elena and Ella provided clear, professional guidance and maintained regular communication throughout your mortgage process. Your recommendation is greatly appreciated. Kind regards, Ann, Director of Customer Care, London Mortgages

Rated 5 out of 5 stars

Highly recommend Keyanoosh and Lucy at London Mortgages

Highly recommend Keyanoosh and Lucy at London Mortgages. We’ve just completed our third remortgage with them, and the service remains top-tier. They are professional, reliable, and make the entire process easy to navigate. We wouldn't go anywhere else

2 February 2026
Unprompted review
Londonmortgages logo

Reply from Londonmortgages

Thank you for your fantastic feedback! We’re delighted to hear that Kyanoosh and Lucy provided 5* service. We look forward to helping you again in the future. Kind regards, Ann, Director of Customer Care, London Mortgages

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