Mortgage Decisions Reviews 642

I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelming process was made to look easy at the end.

Matt was really useful and kept in contact with us throughout the process. As first time buyers, he gave us the information we needed and explained everything to us. He went above and beyond.

​Rory has been extremely helpful, often working overtime to ensure all our paperwork was completed so we could secure our dream home. His communication was spot on, and no question was ever too small for him,he was incredibly patient with my unlimited queries and remained professional throughout.

​The mortgage process naturally makes you anxious, but having Rory as our advisor made a world of difference and lifted most of that stress away. I greatly appreciate everything he’s done. He was very understanding of the point that I work a 9-5 job and would make appointments to ensure that my queries are answered. The rest of the team was also wonderful; every time I called, everyone was polite and eager to lend a hand. I couldn’t recommend this service enough!

Absolutely amazing !!!
Louise was brilliant and delivered everything she said she would !
Constant contact and quick to respond to any questions!
I have already passed details over to friends and family !
Perfect !
Thank you for making this a smooth and efficient experience!

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh air with her listening skills and really went out of her way to ensure that the offers were suited to our individual needs. The portal to upload documents to is really easy to navigate and everything is very transparent and jargon free. Highly recommend

A very easy process and great communication with Helen and Thomas , made the experience as pleasant and informative as it could get . Thank you

As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt confident. He made what felt like a daunting process seem simple. If you're looking for someone who truly cares and won't rush you, Kevin is your guy!

Great service- easy, efficient and Simon has always been great (have used his services on a few house moves now). Would totally recommend.

We have had the luck to have had Megan Morgan and Kelly Picton helping us buy our new home. I couldn't recommend them enough, they have answered every question promptly and have navigated what has turned out to be a difficult purchase seamlessly. If you’re looking to use a mortgage advisor it's definitely worth giving Megan a call! 10/10

Me and my partner have been dealing with Matt Langley and we honestly couldn’t have asked for a better mortgage broker. He has been amazing throughout the whole process, always available when needed and always helpful. Matt really broke things down for us to really understand figures and what was happening in the process and we are extremely grateful for his help. I’d highly recommend Matt to anyone looking for a reliable and knowledgeable broker.

Matt 's been an excellent broker!It made our mortgage journey less stressful even in this time of chaos.

What an incredible experience. After my initial broker fell through, I needed a mortgage application asap. I contacted Louise and she got my information and application done within 48 hours. An absolute life saver!! And a super lovely woman in general. And Kelly was an absolute star who answered all our questions and gave us updates at every stage. I cannot reccomend them enough! A big thank you to you both!

Our experience with these guys has been great from the first day we spoke to them. Knowing absolutely nothing about what we were doing with our mortgage or how anything work Matt Pickett and Mike Hall have been outstanding.
They were happy to answer all of stupid questions, explain to us directly and clearly the options and the way things worked, broke down how much we could borrow in a very simple way and were super responsive to any request we had. We were also offered some very good interest rates on our mortgage with them with costs broken down by them very simply too. Couldn’t recommend these guys enough!

Megan and Kelly made the whole process very easy. I'm a first time buyer, and there has been a bit of volatility in interest rates as the offers were going through, but they both put in the extra effort and time to make sure it all went smoothly.

From the very start of my my mortgage process (FTB), Megan was warm and patient, explained everything clearly - and multiple times! Megan went above and beyond to make sure everything happened as smoothly as possible and always kept me in the loop.
Kelly sent over all the info and details once my mortgage came through and everything was clear and informative.
Would definitely go through Megan and Kelly at Mortgage Decisions again. Highly recommend.

Simon from Mortgage Decisions has been absolutely fantastic. It's our first time going through the process and Simon has given us all the info we need from the get go and been very reassuring throughout. He is always quick to respond and is very easy to speak to. Simon worked hard to promptly submit our mortgage application before interest rates were due to rise. I would definitely use this mortgage broker again. Highly recommend!

Very easy process and excellent communication! Thankyou for all of the help

Avnee and Helen were both amazing throughout our mortgage journey. They were always responsive, patient, and explained everything clearly, especially when things felt stressful on our side. Thanks to their support and hard work, we were able to secure our mortgage offer smoothly. We really appreciate all the help and would highly recommend them to anyone going through the mortgage process!

I am impressed how promt and dedicated are Simon Randall-Coles, making it easy for me to understand and get through the process of buying.
I will recommend the company and Simon Randall-Coles.
He is a very good mortgage broker.

Unfortunately our house move hasn’t been straight forward, which has meant we needed a lot of support from Megan and Kelly. They have both been fantastic, I couldn’t recommend them more. After this experience we might never move home again but if we did, we’d be straight back here as this was the easiest element of our purchase.