A W S Financial Services Reviews 

479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the financial services provided. Customers frequently highlight the incredible dedication and hard work of the entire staff, noting that advisors are exceptionally helpful, knowledgeable, polite, and thorough when handling various complex mortgage applications. Some people were satisfied with the specialized support provided to first-time buyers, investors, and those navigating tricky financial situations or property remortgages. Reviewers also emphasize the outstanding customer service experience, mentioning that communication via phone and messaging is remarkably fast, transparent, and reassuring throughout every single stage of the home buying process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Customers report exceptional satisfaction with the service provided, highlighting a smooth and stress-free... See more

Customer service

Clients share positive opinions on customer_service, highlighting a knowledgeable, responsive, and genuinely... See more

Response time

Consumers find response times to be exceptionally positive, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any quer... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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5.0

All reviews

(479)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

Having Fred appointed as my mortgage…

Having Fred appointed as my mortgage broker has been the best part of my home buying process, particularly as a first time buyer. He’s been nothing short of amazing in that he’s always on hand for any enquiries and is incredibly knowledgeable and supportive.

My circumstance was quite unique, and Fred reassured me throughout the process that we’ll get the best product available and he’s done just that, even when other brokers had advised that it wasn’t possible.

Thanks to both Fred and Ella at AWS, I’d highly recommend to anyone looking for a mortgage. I know where I’ll be coming for my next mortgage!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ashley, Christine and the rest of the team have been excellent. They have helped us with a slightly complicated scenario that changed a few times but got us excellent deals that achieved exactly what we needed.

They are knowledgable, responsive and very professional. I would highly recommend their service and we will certainly come back to use them again.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with AWS

I had an excellent experience with AWS. Max and Chelsea were exceptionally professional and provided comprehensive support throughout the entire process. Everything was handled smoothly and promptly. I highly recommend this company.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic AWS service

Working with AWS was a great decision. Fred was extremely helpful and always made himself available. I am glad we selected them as our brokers as they made our completion very smooth. We will recommend them to others and glad we have their support for all future mortgage terms and products.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Exceptionally good mortgage brokers

Exceptionally good mortgage brokers. I was particularly impressed by Fred Barham. The sale of my property was been a very long, arduous process and he helped make things so much easier and arranged a great mortgage offer, keeping me well informed every step of the way.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Advisor with Top-Notch Service

I’ve been working with Fred & his team at AWS for the past couple of years for my mortgage needs, and he’s been outstanding! Fred is always available and keeps me informed of the latest and best mortgage products. His communication is clear and straightforward, and he’s incredibly approachable and friendly. It’s been a pleasure working with him, and I highly recommend his services!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

So thankful for Fred and the team for…

So thankful for Fred and the team for helping me with my first mortgage. He went above and beyond to get the best mortgage he could, being a sole buyer and self employed was a challenge. He guided me through every step, explained thoroughly and was extremely efficient when getting back to me with information and any queries I had. I will be using AWS for all future mortgage options.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

As a first-time buyer

As a first-time buyer, I couldn’t have asked for a better experience than the one I received from AWS Financial Services. The process can be overwhelming, but AWS made everything clear, manageable, and stress-free.
I would especially like to praise Joel for his exceptional support throughout the entire journey. He was incredibly patient, knowledgeable, and responsive—always taking the time to explain each step and answer any questions I had. His guidance made me feel confident and well-supported from start to finish.
Thanks to Joel and Emily at AWS Financial Services, what could have been a daunting process became smooth and straightforward. I highly recommend their services to anyone, especially first-time buyers.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Remortgaging

Ashley and his team were superb from start to finish with helping me re-mortgage. Super quick and efficient in handling things, I am very satisfied in choosing AWS.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

AWS are the absolute best. Made our dreams come true.

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions.
He helped us secure the best offers and “held our hands” throughout the whole process ensuring we know everything we need to know and making sure it’s a done deal.
Thanks to AWS and Luke we were able to buy our dream home, can’t thank them enough!

17 November 2025
Unprompted review
Rated 5 out of 5 stars

I was recommended to use AWS

I was recommended to use AWS. As a first time buyer I had no clue about the process, terminology etc but Maxwell was great! He was really informative guiding me through the process and making it easy to understand providing me with trust in the company and service. Together with Chelsea they were both great and would recommend using them.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Re-mortgage

Ashley and the team stepped in and secured a great remortgage offer for us. We reached out to Ashley after another broker couldn't secure what we were expecting. During the process Christine was our main point of contact and she was excellent. We never had to chase for anything and Christine answered all of our queries quickly and clearly. We have used Ashley and his team previously and have always had a great experience. We will continue to use Ashley in the future and have recommended him to friends.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Luke was amazing!

I managed to secure a mortgage thanks to AWS. Especially want to say that Luke was incredible. From the moment I first spoke to him, he was able to guide me and support my application. He talks in a very calm manner and is very knowledgeable, providing me with all options that could work. He always gives his time and is very clear in his plans and approach. I felt that Luke was able to extract more from my details and find me the best deal. I also used his services to set up a life cover. I am working now with Emily who has been taking over the next steps. I have already recommended Luke and AWS to my friends. I am also looking to work with them to secure a ltd company set up and mortgage.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

AWS and in particular Fred and Ella…

AWS and in particular Fred and Ella have been fantastic. They have clearly explained everything in a way which makes it easy to understand and have always been on hand to answer any questions I’ve had. They have also gone above and beyond in terms of helping with issues that were not their responsibility which I’m hugely thankful for. Both Fred and Ella’s professionalism, client care and knowledge has been exceptional and a great reflection on AWS. I would have no problem at all in recommending AWS to friends and family.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent at everything

Ive used Fred for both my first time buy and recent remortgage. Both times I've been thoroughly impressed with his knowledge, professionalism and efforts to get the job done.

The whole team who support are also great and always on top of what's going on at all stages of what can sometimes be a challenging complex process.

I would recommend using this service 100%

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service received from Joshua Dixon and Chelsea Listerister

All advice, help, and support were received from Joshua Dixon and Chelsea Lister.

They did all they could to help me buy my first flat. The knowledge they have is amazing! I couldn't do it without them. They are so professional, and you will never feel alone throughout the entire process. They were able to help me and guide me with every single question I had.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Fred and his amazing team!

Fred was really helpful throughout our house buying process. We had very a very complex situation and it was difficult to secure lending for what we needed to do but Fred and his team worked tirelessly to try to find a solution for us and it worked. I believe we've gotten the best possible deal. Would definitely recommend to all family and friends.

6 November 2025
Unprompted review

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