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Recent reviews

Alfredo Correia

Alfredo Correia

Rated 1 out of 5 stars

Extremely disappointing and questionable experience with Sixt Budapest Airport. The biggest problem was not the car itself — it was the way the damage process was handled. At pickup, there was no serious joint inspection and no real opportunity to properly verify the vehicle condition before leaving. That already creates a perfect scenario for future disputes. At return, the agent immediately identified a windshield mark and a missing plastic trim piece near the passenger mirror. The problem? That plastic piece was already detached during my rental and was literally inside the car next to the passenger door. There was no collision or impact involving that area during my use of the vehicle. Then, additional “damages” appeared later in the process. Even more interesting: the official return report states the car was “EXTERIOR DIRTY” and also says supplementary inspections may occur later after cleaning. In other words, the customer leaves, and additional findings can conveniently appear afterward. Despite contesting the charges, I received no convincing comparative proof showing that the alleged damages were not pre-existing. No proper before/after evidence, no repair proof, and no meaningful investigation of the dispute. The overall feeling was very clear: once you return the car, the process becomes heavily one-sided and the customer is placed in an extremely weak position. I rent cars internationally on a regular basis and rarely write negative reviews, but this was honestly one of the most uncomfortable and frustrating rental experiences I’ve had. If you rent from this location: • take dozens of photos and videos, • inspect every wheel, mirror, windshield and trim piece, • record the roof and fuel gauge, • and do not leave the parking lot without documenting everything yourself. You may need it later. The result was a bill of EURO 768,00!!!