We insured with Go Insurance for our trip of a month to Europe this year. We provided our full medical details and happily paid the premium. Unfortunately we both became ill while in Europe, one of us... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
We insured with Go Insurance for our trip of a month to Europe this year. We provided our full medical details and happily paid the premium. Unfortunately we both became ill while in Europe, one of us... See more
Company replied
Underwritten by Lloyds, was good enough for me to have my travel agent go ahead with my cover- Regarding experience, there is no experience as nothing so far has been called into play, as I am just u... See more
Company replied
I am a non domicile visitor to Australia. My hosts suggested that I could stay on for a longer period but, because of my age (72) and as I'd extended once I couldn't find cover from the UK. I tried t... See more
My trip does not start until 9th September 2025, so so have not been able to judge 😊 Having compared GO Insurance against Covermore who I have been previously insured with, I am happy with what I ha... See more
Company replied
Written by the company
Written by the company

Make Sure It's Right For You
4500, Brisbane, Australia
Replied to 100% of negative reviews
Typically replies within 1 week
The operator I spoke to, to review my medical history and set the final premium, was competent, knowledgeable and personable. I expected to pay a high premium due to my age but he made the process satisfying and almost enjoyable.
Quote process was easy, came with recommendations from others, appears competitive compared to other service providers, coverage is comprehensive, am banking on not using it however, reviews for past claims were very positive - this all added up to a complete package.
Consultant was clear when explaining medical conditions when taking out travel insurance.
I hold an annual policy with Go Insurance and recently suffered an injury which meant I was unable to go on a planned trip. This resulted in a claim for reimbursement of the tour (with accompanying medical information). I appreciate how helpful Maddie my claims officer was, and the speed at which the claim was settled. I heartily recommend this company.
I found that you have very competitive rates, and you didn't ask stupid questions
Did not need to claim on it, but gave peace of mind when on our Bali holiday.

Reply from Go Insurance

Reply from Go Insurance
The options were easy to navigate and choose/compare.
The process from start to finish was really quite easy.

Reply from Go Insurance
We insured with Go Insurance for our trip of a month to Europe this year. We provided our full medical details and happily paid the premium. Unfortunately we both became ill while in Europe, one of us severely so, requiring hospitalization and then further treatment by a local doctor before we could return home. We had to cancel most of our trip. The support that Go Insurance provided via their medical colleagues was invaluable while we were in Europe. Then on return, their efficient and fair assessment of our claim has been fantastic. We are extremely grateful to this company and recommend it to other travellers.

Reply from Go Insurance
Underwritten by Lloyds, was good enough for me to have my travel agent go ahead with my cover-
Regarding experience, there is no experience as nothing so far has been called into play, as I am just under three weeks away from travel

Reply from Go Insurance
I booked through my travel agent but was very impressed with the prices. Very competitive compared to the larger companies. I'm very happy.

Reply from Go Insurance
Products are displayed well to make an informed discission on the product suited to our needs

Reply from Go Insurance
I am a non domicile visitor to Australia. My hosts suggested that I could stay on for a longer period but, because of my age (72) and as I'd extended once I couldn't find cover from the UK. I tried to find an Australian company but met difficulties as I'm non domicile. Someone suggested Sally who was really helpful, clearly has a terrific knowledge of her products and was very quickly able to offer me not one but several options, all of which were suitable for my requirements. I have opted for one which is the best balance for me for cost and cover.
I would recommend to anyone and would be happy to use her services again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.