Easy to navigate website and deal with pre existing conditions. To have a comparison with Gold Plus and Gold on the same screen while deciding which cover is handy. Quote was quick and good value if y... See more
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I called as I was having difficulty finding the product I needed and the person who took my call asked her colleagues to get the directions to what I needed. It was then simple to complete my applica... See more
The representative on the phone was professional and very helpful. Our only dissappointment was the cost. The cost had almost doubled compared to a trip organised a few months ago which was, admitted... See more
Absolutely amazing. Emily was so easy to deal with and so helpful!! Thank you Emily you don’t realise how grateful we are and would use AllClear again. Keep up the fantastic customer service. 🙏🙏
Company details
- #1 of 9 best companies in Travel Insurance Company
- #9 of 21 best companies in Travel Agency
Written by the company
All condition considered. Any age. Most destinations. Get specialist medical travel insurance with AllClear. We believe everyone deserves the right to travel.
Written by the company

- Medical travel insurance for all
- Any condition considered. Any age. Most destinations. We provide medical travel insurance for people whose pre-existing conditions make it difficult to find cover elsewhere. We believe everyone deserves the right to travel.
- Compare policies online
- We offer a one-stop-shop for travel insurance. Submit your details once and get reasonably priced quotes from several specialist policies. Compare a variety of prices and find the cover which suits you best.
- Join over 3 million people we've covered
- Be part of over 3 million customers we've covered worldwide, since we launched as the world's first provider of specialist medical travel insurance in the year 2000.
- 24 hour emergency medical support
- Get treatment wherever you are, whenever you need it. Our emergency medical assistance team are available 24/7 and offer repatriation. Travel with extensive medical benefits: up to $15M per person.
- Freephone our Australian Call Centre
- Speak with our expert agents 6 days a week, Monday - Saturday. Freephone 1800 31 29 52 and plan holidays with peace of mind.
Contact info
Services Pty Ltd Suite 1.04 Level 1, 19 Harris Street, Pyrmont, 2009, Sydney, Australia
- 1800 31 93 67
- ccuteam@allclearinsurance.com
- www.allcleartravel.com.au
Replied to 83% of negative reviews
Typically replies within 2 weeks
Fantastic service and assistance from…
Fantastic service and assistance from Tulsi at All Clear.
Easy to get the policy and you were…
Easy to get the policy and you were highly recommended.
Excellent Company
Matthew was so professional, he explained the policy details thoroughly and made sure all inclusions and exclusions were clear to us.
Will definitely use this company again
Highly recommend this company for those…
Highly recommend this company for those with pre-existing health conditions. They are very good to deal with. I have insured with them since 2017.
Good value and easy to navigate website.
Easy to navigate website and deal with pre existing conditions. To have a comparison with Gold Plus and Gold on the same screen while deciding which cover is handy. Quote was quick and good value if you have pre existing conditions.
Amazing experience
Absolutely amazing. Emily was so easy to deal with and so helpful!! Thank you Emily you don’t realise how grateful we are and would use AllClear again. Keep up the fantastic customer service. 🙏🙏
Will Nunnery was exceptional in…
Will Nunnery was exceptional in handling my request for a quote, he was very patient with me as I am 90yo and not tech savvy, thank you Will,
I called as I was having difficulty…
I called as I was having difficulty finding the product I needed and the person who took my call asked her colleagues to get the directions to what I needed.
It was then simple to complete my application on line
The young man named WILL was so very helpful
The young man named WILL was so very helpful whatever we asked he helped because of his great service we will use you company again it WONDERFUL TO have such SERVICE THANK YOU SO VERY MUCH yours Kathleen and peter lonsdale
very helpful phone service
The representative on the phone was professional and very helpful.
Our only dissappointment was the cost. The cost had almost doubled compared to a trip organised a few months ago which was, admittedly for a trip to Italy as apposed to a trip to japan. Having said that it is great to be insured despite of my current health conditions
Great service from Chelsea who knew and…
Great service from Chelsea who knew and understood my needs. Better pricing with pre existing than other companies.
Straight forward Experience
The forms were reasonably easy to understand and got through it with ease. A couple of very small glitches with text over writing text on my phone.
Good clear communication re pre…
Good clear communication re pre existing conditions
User friendly website
Easy to use website, direct questions. Would recommend you to anyone especially those over 65 with pre existing medical conditions
Will was very clear and concise knew…
Will was very clear and concise knew his products and the information given I was genuinely happy with his help today and getting my husband a new travel policy. Thanks very much will.
Phone assisted quote with English speaking consultant.
Being able to talk to a consultant to get my quote. He (Wil) was very helpful clear and easy to understand
Sia was a delight to work with
Sia was polite, helpful, respectful and explained things fully. Thank you Sia, you are the 6th company i have called and first to be polite and helpful
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