Patrick walked us through the entire process making it straightforward and easy! Despite our anxieties prior to starting the process, Patrick made us feel at ease and have reassurance every step of th... See more
Company replied
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Review summary
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Reviews shaping this summary
I was recommended this agency through a friend who had recently used their services. I cannot explain how fantastic Alan was throughout the process. Knowledgeable, approachable and he went above and... See more
Company replied
Alan at Your Next Step, made our first home purchase so effortless. He was very thorough in understanding our individual circumstances, and gave excellent recommendations whilst breaking everything do... See more
Company replied
I couldn’t recommend Alan highly enough. From start to finish, his service was professional, friendly, and always reassuring. He took the time to explain everything clearly, answered all my question... See more
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Company details
Written by the company
Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.
Contact info
31 Strathmore House, G74 1JN, East Kilbride, United Kingdom
- 01355 511068
- Hello@YNSmortgage.com
- ynsmortgage.com
4.9
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Alan made getting my first mortgage a…
Alan made getting my first mortgage a breeze from start to finish. Always at the other end of the phone to answer all my questions, however silly they may have been!
Highly recommend YNS, the service provided was flawless.
18 December 2022
Unprompted review
Reply from Your Next Step
Thanks a lot Sheona, it's been a pleasure helping you buy your first home! :)
I would highly highly recommend 'your…
I would highly highly recommend 'your next step' when it comes to anything to do with mortgages. Alan is incredibly friendly, deeply knowledgeable and very insightful. I was kept informed at every stage which was very important to me. He was always contactable and would respond to any communication by myself very rapidly. I would trust no one else with mortgage matters.
2 December 2022
Unprompted review
Reply from Your Next Step
Thank you very much for the wonderful feedback, it's been an absolute pleasure helping!
Fantastic
The service I received from Your Next Step was fantastic. Alan was always on hand to advise me about my remortgage, explain the different options available and answer any questions I had.
He was very accommodating arranging over the phone consultations at times that best suited me. His professionalism and expertise was superb.
17 November 2022
Unprompted review
Reply from Your Next Step
Many thanks for the great review and your feedback, I greatly appreciate it :)
Great service from Alan at Your Next Step!
Alan at Your Next Step has been AMAZING to work with! The process was smooth, hassle free and actioned with complete confidence. Alan was incredibly helpful and made me feel at ease from start to finish. The process was super quick given the changes to interest rates so the speed of action is very much appreciated! The communication we received was excellent and I never felt like even 1 (of my many) questions were silly. First class service and I will certainly be using again in the future and recommending Alan to friends and family :)
7 October 2022
Unprompted review
Reply from Your Next Step
Thank you very much for the wonderful review, Stacey! It was an absolute pleasure and you know where I am if you need anything else 😁
Brilliant and very informative service!!
We were really nervous about dealing with our re-mortgage because of frequent news bulletins about rates increasing. We reached out to Alan at Your Next Step, who put our mind at ease, helped us to understand what was going on with the market and explained all our options. We’ve now secured a long-term fixed rate, on a better deal than we expected, and have upgraded our critical illness package onto a much better policy. We are delighted with Alan’s help and support, I would highly recommend Your Next Step for your mortgage and protection needs, 10/10
20 October 2022
Unprompted review
Reply from Your Next Step
Thank you for the amazing feedback, it's been a pleasure to help you! :)
If only all Mortgage advisors were like Alan
Alan made renewing our mortgage so straightforward and stress free in such hectic times. He was extremely well informed about all the current products on the market. Any questions we had, Alan was there to answer promptly and efficiently. We had been dreading sorting this out and Alan made it a very, dare I say it, pleasant experience!
Myself and my partner have both agreed that Alan will be our go to guy for all things mortgages in the future.
If you decide to go with Alan at Your Next Step you will NOT be disappointed!!!
14 October 2022
Unprompted review
Reply from Your Next Step
I love this review, Alison! Thank you very much, it was a pleasure helping you 😁
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