West Green Surgery NHS GP doctor | GP Haringey Reviews 

557
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the medical staff, doctors, and nurses are exceptionally kind, professional, and thoroughly attentive during all of their scheduled medical appointments. People truly appreciate how comfortable and relaxed they are made to feel, consistently noting efficient service, helpful guidance, and very clear communication from the entire team. Some reviewers were not happy with dismissive interactions, a lack of empathy, or unprofessional behavior from certain individual staff members during their visits. A few other people also felt that appointment scheduling, communication systems, or timekeeping could definitely be improved at times when the facility gets busy.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that doctors and nurses are exceptionally... See more

Service

Customers had positive experiences with service, noting that staff members are attentive, knowledgeable, and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for compassionate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stella is an amazing nurse, extremely warm and kind, brilliant with babies and adults alike. I wanted to call and leave feedback because both times I’ve seen her she’s been so wonderful.

Rated 5 out of 5 stars

Dr Mohamed was really helpful and understanding about my perimenopause symptoms. She was very professional but at the same time friendly when I had my appointment with her. Thank you Dr Mohamed.

Rated 5 out of 5 stars

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more

Rated 5 out of 5 stars

I am truly grateful to Dr. Jasmine Rashid for her care. Being highly sensitive and currently going through a difficult period, the way she treated me—with such genuine kindness and sincere respect—was... See more


Company details

  1. General Practitioner
  2. also in
  3. Community Health Centre
  4. Doctor
  5. Free Clinic
  6. Mental Health Clinic
  7. Physician Referral Service

Written by the company

NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

557 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(557)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Kind and Patient

I was seen by Dr Angelica Wynter regarding a problem with my knee.
She was so kind and patient she was listening to me giving me time to explain the problem.

I really appreciate the way she did.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I am a fairly new patient

I am a fairly new patient. My first visit was with Dr Angelica who literally saved my life. She was kind, patient, and listened with attention. Saw her about a nagging pain I was having just below my left breast. After asking loads of questions and listening with attention she sent me to have a stool test to see if I had H-pylori. But at the same time decided to let me do another stool test just out the blue. (Wasn’t sure why) The H-pylori test came back ok but the second stool test came back showing that blood was present in my stool- (incidentally I’ve never seen blood in my stool) The long and short of it is, it turned out to be colon cancer. I am so GRATEFUL she took the initiative to let me do that second stool test. Not sure where I would be today had she not used her trained intuition and let me do that second stool test.
I had to go back to the surgery and thanked her for literally saving my life, because had she not done that I wouldn’t have known that I had cancer which was detected early and was treated.
A MASSIVE thank you Dr Angelica.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Doctor Miss Whitney L she is very…

Doctor Miss Whitney L she is very grateful to patients to solve patients' ailments. Caring, competent, knowledgeable about her job, always examining and referring patients elsewhere if necessary, and looking for treatment and solutions.
Definitely recommend have a booking and consultation with Dr. Whitney L
Bless God you’re and good health too.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Whitney was very thorough

Whitney was very thorough in her examination of me. She was conscious that I was travelling the next day and referred me to the Whittington Hospital where I underwent an Xray and was prescribed the necessary antibiotics and pain relief required for me to travel.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Appalling service at West Green Surgery

I have had appalling experiences at this GP surgery many times, to the extent where I moved myself and my younger child elsewhere. I recently had a terrible experience with my oldest daughter, who has a foot injury or problem (we don't know what this is still). It took a long time for her to be seen; then the doctor made a wrong referral to the hospital, so the hospital cancelled the appointment. I had to ask the surgery to re-refer her, and the same thing happened a second time! When I asked the surgery to refer my daughter to the correct Dpt as per the hospital's instructions they asked me to, instead, book another appt with their GP - that's 24 days after the original appointment which led to nothing, and while her foot is getting worse!

3 June 2025
Unprompted review
Rated 3 out of 5 stars

Excellent Doctor but 10 days is too long to wait for pain relief

I had to wait 10 days for my appointment despite explaining my NHS physio had told me to get a prescription for pain relief. I was therefore forced to use an online pharmacy to get the tablets I needed to be able to work and attend a family funeral. This was really quite distressing and complicated to deal with when you're in pain.
However when I did eventually have my appointment Dr Luong was excellent, she was attentive and caring and gave me a thorough examination then put my mind ar ease with the course of treatment she recommended. I would happily have given her five stars, if the practice, which has be been great in the past but now seems swamped, had not made me wait so long. Without the online pharmacy I would have been unable to work or attend the funeral of a much loved family member.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience today

Had a great experience today. Felt like I got many more solutions offered than I have done in the past and had a very thorough consultation. I feel much more confident about solving this problem, and thought I was just coming in to get a repeat prescription.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Lovely pharmacist

Lovely pharmacist - Super easy to talk to, listens to issues at hand and is willing to figure out a resolution. Really lovely!

25 March 2025
Unprompted review
Rated 4 out of 5 stars

The appointment went well but I am…

The appointment went well but I am still waiting for the review from the doctor. I made the appointment to confirm if the rash on the top of my feet is ringworm and they were unable to say for sure so have said they will ask a doctor to check the photos I sent.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I want to thank Dr Angelica Winter

I want to thank Dr. Angelica Winter, for the visit of 03/14/2025. She was very kind, very professional, very patient because I don't speak or understand English well, she spoke to me slowly, she explained to me well what I have to do. Many thanks

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast appointments

Fast appointment as i had tonsillitis and was in and out in 1min after thorough examination with antibiotics! I happy with the fast and efficient work they do!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Given time to hear my concerns

There was enough time to go through all my questions and get the tests I wanted, that my concerns were valued, and I was greatly reassured. It is important to feel cared for and that if I needed further investigation I would have been referred.

20 February 2025
Unprompted review

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