West Green Surgery NHS GP doctor | GP Haringey Reviews 

557
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the medical staff, doctors, and nurses are exceptionally kind, professional, and thoroughly attentive during all of their scheduled medical appointments. People truly appreciate how comfortable and relaxed they are made to feel, consistently noting efficient service, helpful guidance, and very clear communication from the entire team. Some reviewers were not happy with dismissive interactions, a lack of empathy, or unprofessional behavior from certain individual staff members during their visits. A few other people also felt that appointment scheduling, communication systems, or timekeeping could definitely be improved at times when the facility gets busy.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that doctors and nurses are exceptionally... See more

Service

Customers had positive experiences with service, noting that staff members are attentive, knowledgeable, and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for compassionate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stella is an amazing nurse, extremely warm and kind, brilliant with babies and adults alike. I wanted to call and leave feedback because both times I’ve seen her she’s been so wonderful.

Rated 5 out of 5 stars

Dr Mohamed was really helpful and understanding about my perimenopause symptoms. She was very professional but at the same time friendly when I had my appointment with her. Thank you Dr Mohamed.

Rated 5 out of 5 stars

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her hum... See more

Rated 5 out of 5 stars

I am truly grateful to Dr. Jasmine Rashid for her care. Being highly sensitive and currently going through a difficult period, the way she treated me—with such genuine kindness and sincere respect—was... See more


Company details

  1. General Practitioner
  2. also in
  3. Community Health Centre
  4. Doctor
  5. Free Clinic
  6. Mental Health Clinic
  7. Physician Referral Service

Written by the company

NHS Online | GP Haringey | Multi-Award winning West Green Surgery is a NHS GP Doctor in Haringey. It also caters for patients in Tottenham - St Anns - Hornsey - Crouch end - Wood Green Offering 'GP near me' service. Also providing video consultations


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

557 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(557)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and supportive treatment

My experience was excellent. Stella was incredibly kind, friendly and put me at ease very quickly. The process was quick without feeling rushed and she made me feel very comfortable. I enjoyed her humour and she was very informative and helpful.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with my…

I had a really good experience with my GP. She listened properly to what I was saying and didn’t make me feel rushed. She asked the right questions and it felt like she actually understood what I was worried about. She was also really welcoming and easy to talk to, which made a big difference. I left feeling a lot more reassured.

27 March 2026
Unprompted review
Rated 2 out of 5 stars

There is a real issue with timekeeping…

There is a real issue with timekeeping with seeing this nurse. I was waiting for 50 minutes. Not ideal with a small baby in a space with other sick people and children. It’s not been a one off as well. Otherwise experience was fine but some more awareness around time and patients would be helpful. As a new mum I make a new effort to be punctual while working around my baby’s routine. 5/10 minutes delays are fine. 50 minutes is not.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient appointment

Very efficient. Got seen pretty much on time and process was very smooth.

Stella was lovely and made me feel very comfortable for my appointment. Appointment was quick and easy, I was out in a flash

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful and supportive

Fantastic appointment with Dr Nasra Mohamed. She was incredibly caring, helpful, knowledgeable and walked me through my symptoms and provided remedies. Felt seen and heard and appreciated her support.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Compassion That Makes a Difference

I am truly grateful to Dr. Jasmine Rashid for her care. Being highly sensitive and currently going through a difficult period, the way she treated me—with such genuine kindness and sincere respect—was absolutely fundamental to me. She didn't just treat the condition; she genuinely cared for me as a whole person. She is a brilliant doctor and an exceptional human being.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Doctor

Great Doctor Angelica. Very professional high level of people skills, very respectful and professional. Very intuned to patients' needs and have a good level of understanding for patients' care and the support they need. High standard of work ethics and provide a stress free environment that doesn't make you feel rushed at your appointment. Highly recomended and a blessing to West Green Surgery Green Lanes

21 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look