Terrible customer service from the rentals team, in particular a lack of response from Josh Delooze. Also the person who showed us the property certainly needs some lessons in customer service. After... See more
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Knowingly gave us false information about a lease in the hope that we would be drawn in to use them as our agent. Incredibly poor practice. Wasted our time and also a lot of our money - only found out... See more
Company replied
Watersons Hale recently sold our house in Altrincham. Demi was my contact and I couldn’t have wished for a better person to work with. Demi was friendly, professional, communicative, efficient, and pr... See more
We put our house on the market with the Hale office and would highly recommend them. Despite issues at the top of the chain that were out of their control, they secured good offers on our property ver... See more
Company details
Written by the company
Since 2001, WATERSONS INDEPENDENT ESTATE AGENTS has established itself as one of the leading Estate Agents in the area, specialising in Residential Property Sales and Rentals across Hale, Hale Barns, Bowdon, Altrincham and Timperley.
Contact info
212 Ashley Road, WA15 9SN, Hale, United Kingdom
- 01619416633
- hale@watersons.net
- www.watersons.net
Replied to 40% of negative reviews
Typically replies within 24 hours
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Only good words!
We have used Watersons to buy and sell a number of properties - as well as managing a number which we rent through them. Their service is incredible so much better than 2 other companies we had the displeasure of dealing with in the area. Proactive, polite, no-fuss and super helpful
Ryan and the team was very helpful…
Ryan and the team was very helpful during my new home purchase. the team are very professional, i highly recommend watersons hale to anyone who is looking to buy or rent property
Exceptional service from Kirstie
Exceptional service from Kirstie! A massive thank you for being there from start to finish. As this was a leasehold flat sale I knew it was going to take some time but Kirstie was excellent throughout. I was kept updated at every hurdle and at every turn of the sale process, even when there was no update, Kirstie was in contact letting me know what was going on. Nothing was too much trouble and all my emails were answered in an instant, I was never kept hanging on. Excellent, exceptional and faultless service and just a truly awesome experience in what can be a very stressful time. Thank you
Excellent service from Ryan
Excellent service from Ryan. Handled everything professionally and made what could have been a very stressful time for me run smoothly.
Efficient agency
A really good agent who helps customers to make the purchase/sale professionally and efficiently. Ryan Holmes is really nice and professional. My purchase was handled well and timely. Five stars!
Excellent service
Kirstie and team from Watersons have been amazing and extremely responsive throughout the various stages of our purchase including liaison with various parties involved in a long chain. Excellent service.
Watersons hale were a pleasure to deal…
Watersons hale were a pleasure to deal with from the first contact with Danielle and throughout the process Ryan and Jack were always helpful with each step and were very prompt with emails and or call backs
I have nothing but praises for the…
I have nothing but praises for the whole team at Watersons Hale. In particular, Peter, Kirstie, and Joel deserve nothing less that 5*. They have been very proactive, professional, supportive, kind, sympathetic, and easily approachable, in anything, no matter how difficult, arising during the process of selling my property. They have been able to find solutions to everything very quickly. Their advice and help have been invaluable to me. There has been nothing they would not help with. I would like to very highly recommend Watersons Hale to anybody considering to put their property on the market. A million "Thank yous" to the whole team.
Dr Zdzislawa Szotek
Highly recommended
We put our house on the market with the Hale office and would highly recommend them. Despite issues at the top of the chain that were out of their control, they secured good offers on our property very quickly both times we listed it. Kirstie worked hard on our behalf to negotiate between the parties and was great throughout. We were always able to get hold of the office without delay whenever we had any queries and each member of the team we spoke to without exception was extremely friendly, helpful and efficient. We would definitely go back to them in future.
Great service!
Great service from Watersons Hale when selling our property.
Communication from Joel, our assigned person was outstanding at all points in the sale process, with prompt responses to emails and no question unanswered. If Joel was not in the office all staff were able to respond in a timely manner. What can be one of life’s stressful processes went very smoothly! Thank you!
Excellent service
Excellent service, have used Watersons for many years for lettings and most recently for the sale of a property, they have always been very professional and supportive through the whole process, Highly recommended and overall the best in the area.
Thanks to Joel and the team !
Firstly I would like to say a massive thank you to the team at Watersons. Joel did an amazing job coordinating the sale of my parents house. Friendly, calm and efficient at all times. This was exactly what we needed during what was a very difficult time for the family. Nothing was too much trouble. All queries were dealt with and advice given where appropriate. Thanks once again Joel - a job well done and highly recommended all round.
Thank you Waterson's and Ryan!
I dealt with Ryan in the purchase of my first property. He was incredibly efficient and excellent at communicating. Very pleasant to deal with. Also received a lovely framed gift on completion. Wouldn't hesitate to use Waterson's or Ryan if I am looking to sell at any point in the future and would recommend them to others.
Excellent service from start to finish…
Excellent service from start to finish - from initial contact and house visit through to negotiation of house sale. Professional throughout. Both Pete and Danielle offered experienced advice and then Ryan managed the sale with really good communication and efficiency.
Watersons recently sold my house in…
Watersons recently sold my house in Timperley, excellent service right the way through. Excellent communication also.
Claire
Excellent service from Watersons
Excellent service from Watersons. Their support through a protracted sale (no fault of theirs!) was first class. In this regard the senior sales advisor Kirstie was absolutely superb. No hesitation in recommending them.
Excellent all round
Watersons have been brilliant with the sale of my house. We had an offer within a few days of going on the market. Ryan and the team handled the sale efficiently and promptly and they are always fast in replying to any queries. Ryan was a big help when things got a little stressful, I would highly recommend using them above other agents in the area.
Our experience with Waterson's was outstanding…
Our experience with Waterson's was outstanding. The office and viewing staff were always very professional and pleasant. This is the second house that Waterson's have sold for us and we would highly recommend their services.
Very brilliant service
Very brilliant service, quick and professional!
5 star service
Bought our house through this company and they were thoroughly fantastic. Staff regularly checking up and helping out with any issues. Helen and her team were great, cannot recommend them enough
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