The Personal Agent Reviews 

Becky has been extremely efficient since the start of my most recent tenancy, the second one with The Personal Agent so far.
She has been on it with every issue and question I raised and she has been very helpful, responding quickly and with clarity.

The team, and especially Stephanie have been very helpful as one tenant moved out and we start to look for another. Thanks for making it easy!

Thanks to Becky Moore from Epsom branch for getting things done and moving with our property maintenance.

Organised, well briefed on both the property and the market, punctual and a clear communicator. Thank you

We’ve been customers for over a decade. Great experience. Very responsive. Becky has been particularly helpful. She listens fully and takes prompt action where needed.

The Epsom branch is a really great team. We have rented our flat in Capitol Square with them for five years and they have always been helpful and efficient. In particular, Stephanie has been really supportive and helpful and she has frequently gone above and beyond in answering our queries and advising us of our options.

Letting or buying a home comes with natural challenges and stresses that need to be overcome. It is unavoidable and inevitable, and I would not look for an agency to remove these from the wake. What I do look for is a partner, who can walk me through the process, think creatively, and who shows genuine care for the outcome that I am looking for. Callum Kirby and The Personal Agent have been fantastic partners throughout my journey and I feel well looked after as a result. I also want to thank Natasha Sanchez for stepping in and providing equal service and partnership when Callum was OOO. What a great team! I strongly recommend this agency.

Becky Moore helpful and very responsive to emails in helping liase with landlords.

Staff were all very pleasant maintained contact throughout Advert was clear with very good photos
Process once new tenants found was well prepared and not delayed

I emailed a question as i didn’t understand something and within seconds i had a reply explaining to me from Stephanie
She was very helpful

Thank you Stephanie F

Sarah worked hard to drive a very long process

Stephanie was very helpful and explained the process of giving notice very clearly.

Becky was great so friendly and always asked about any issues in each room of inspection!

Great service from Stephanie and Liam, helping me manage the end of a tenancy and starting the process of selling the house. Very speedy and great communication from them both

Stephanie has been very helpful. She is knowledgeable and easy to talk to, and didn't make me feel I was asking silly questions. She also got back to me straight away when I emailed her with more questions, and got things sorted out quickly.
Thank you Stephanie 😊

Becky Moore, who recently joined The Personal Agent lettings team in Epsom as the Property Manager, visited us at our rental on May 6th. Becky was very attentive, was keen to look into any issues with the flat and promptly organised a visit from The Personal Agent designated maintenance company.

Mark helped us buy our dream home. Throughout a stressful process, Mark was always on hand to answer questions and reassure us throughout the process. He was open and honest with us which we appreciated. Great service from Mark

Stephanie in the Epsom branch has been very kind and helpful to me.

I am navigating a tricky situation with a problematic tenant and Stephanie has been so helpful at every single step.

Becky has been amazing! From communication, to sorting issues extremely quickly!
Becky was respectful inspecting my home and the report back was quick!

what a friendly person Becky Moore was and asked for permission before doing anything, she is an asset to your company,