worked with Marianne on a difficult case, took a lot of time , effort and patience to come to an end result which was what we were hoping for. From start to finish she was great, her strategy worke... See more
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Used the land lord group for an eviction process , they have been professional always answers questions when things were not clear . Afra has helped and kept us informed through every step of the pr... See more
The Landlord Group are, without doubt, the best eviction solicitors in the UK. Chris Sharpe and his colleagues are truly incredible and have an amazing level of attention to detail. I was initially... See more
I had a very positive experience with Landlord Group. Elle was always quick to respond to my emails and phoned me whenever needed. Our day in court didn’t go exactly as expected, but she was extremely... See more
4.9
Excellent
124 reviews
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Terrible Attitude just at enquiry stage!
Made an enquiry with this company to help evict my tenant after doing a google search. Never had this experience or required this kind of service before so naturally I wanted some more information and I had questions to ask which you would think with new enquires they would want to answer.
However, email replies were slow to respond. When I did have a response and I asked more questions, I was told just to call instead or just told to read their website information.
I did call even though it was difficult as I am abroad. However, I was greeted with a very non caring and brass attitude from the staff. There was completely no interest in whatsoever with my query, almost felt like I was bothering them when I asked if they knew about my enquiry or if I had to repeat.
Very different to how they portray themselves on their website.
Decided not to proceed at this point as this is not the kind of customer service you would want to represent you if they can simply not be nice at enquiry stage. Did not even get a chance to finish my sentence when I said "don't worry about it" before the phone was just slammed down on me! Great way to attract new customers! Terrible
20 January 2022
Unprompted review
Thoroughly recommend
Used them to evict a non paying, non communicating tenant. They asked for specific information then did everything for me including a solicitor to represent me at court. Real professionals. An excellent piece of work hassle free resulting in the courts finding everything in my favour. I would thoroughly recommend them.
19 January 2022
Unprompted review
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