The Fair Trade Practice Reviews 

529
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

We used the Fair Trade Practice to claim for unfair bank charges and they were very good. That was quite a few years ago but we contacted them about miss sold vehicles finance thinking we would get... See more

Rated 1 out of 5 stars

Could not provide any further information after initially contacting and saying they could help. Made that absolutely crystal clear.several times . It was impossible to provide any further informatio... See more

Company replied

Rated 5 out of 5 stars

Four years ago the Fair Trade Practice were successful in reclaiming a nice sum of money for me due to mis-sold PPI payments. They contacted me again last year asking for my permission to contact HM... See more

Rated 1 out of 5 stars

I used TFTP a while back regarding PPI. No problem. I then used them regarding a refund in relation to the interest on the PPI. They ad partnered with a firm called ETICO. This firm has been systemati... See more

Company replied

Company details

  1. Financial Institution

About The Fair Trade Practice

Written by the company

The Fair Trade Practice is a market-leading Claims Management Company based on the south coast of Hampshire.

We are a professional, diligent and ethical firm who engage our customers in a friendly, human way and are proud to be a leader in our industry.

Using our years of experience in claims management we assist customers who have paid a monthly fee for a Packaged Bank Account they feel was mis-sold, helping reclaim the amount paid plus interest.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

529 reviews

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2.4

All reviews

(529)

1 review in the last 12 months

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Rated 1 out of 5 stars

I would advise anyone who is thinking…

I would advise anyone who is thinking of using his company then DON'T, I have just wasted 3 years of my life with them to get absolutely nowhere!!!!! When they send claims to companies they do not send by any means where they can prove postage, they sent mine to DFS to claim back my PPI and it was supposed to be within the deadline, DFS said that they never received it in time and TFP didn't bother to challenge it and they won't pay out and the FOS will not take on the complaint either. Communication was appalling too, I just had an automated email saying my case was closed, no reason as to why, I had to phone them to find out the reasons, and to be honest they aren't very helpful either when you speak to them. I would advise if you want to try and claim anything owed to you, do it yourself, as I have wasted so much time on this over the last 3 years and got nowhere and lost out on my PPI payment that I was entitled to, I wish I had done it myself!!!!!!!

14 October 2022
The Fair Trade Practice logo

Reply from The Fair Trade Practice

Hi Sylvia, as your review doesn't provide any information in order for us to locate your file, we asked Trustpilot to request this from you. Unfortunately, the documentation you've presented to them still doesn't help us to locate you. If you'd like us to look into your concerns further, please email your reference number (beginning with the letter L) to customerservice@thefairtradepractice.co.uk. Kind regards, The Fair Trade Practice

Rated 2 out of 5 stars

I have a claim for tax paid onppi…

I have a claim for tax paid onppi refund ihave been waiting for a very long time but get very little feedback

9 October 2021
Unprompted review
The Fair Trade Practice logo

Reply from The Fair Trade Practice

Hello Mr Eastland,

Thank you for your review. We are sorry to hear that you feel we haven't communicated with you enough. Unfortunately the communication we receive from HMRC is very sporadic and difficult to chase so it is not always possible to provide regular updates in the way we do with other products/services we offer. I will however pass your feed back on to the relevant departments to see if there are improvements we can make.

Kind regards,
The Fair Trade Practice.

Rated 5 out of 5 stars

Highly Recommend

Friendly, efficient down to earth service. A number of successful claims. All managed quickly and effectively by The Fair Trade Practice.

7 October 2022
Unprompted review
Rated 4 out of 5 stars

Tax Claim

Good service previously used Fair Trade to claim PPI which they were able to identify and arrange repayment. Good service. Did have to chase up tax refund claim but prompt response to enquiry about delay.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

I've used couple of times now,once to…

I've used couple of times now,once to get back PPI on loans etc that i didnt even realise that had charged it and recently to claim back the tax that HMRC took from the money Fair Trade got back for me. Yes they take a cut but i never would've got round to doing it without their help. Highly recommended

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Good company

The young man that I spoke to on the phone was extremely helpful and friendly…
Very good company to get some money back for you…

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend …

Ive used The Fair Trade Practice a couple of times now,once to get back PPI on loans etc that i didnt even realise that had charged it and recently to claim back the tax that HMRC took from the money Fair Trade got back for me. Yes they take a cut but i never would've got round to doing it without their help. Highly recommended

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Over the last few years they have claimed back several thousand in PPI for me and recently they got in contact to see if I wanted them to claim a refund from HMRC for tax I paid in relation to the PPI claims. Within a couple of weeks this was successful. They do take quite a large percentage for their work but I’m happy with this as I wouldn’t have been able to manage these claims in my own.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and result…

Great Customer Service and result thanks you TFTP for a successful conclusion to my recent HMRC claim along with past 5* results with Ppi claims, def recommend, very positive experiences thanks again,.

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! They have been reclaiming money for my wife and myself for some time now, from the bank and from the HMRC. They are always very polite and extremely helpful. I would not hesitate to recommend!

20 September 2022
Unprompted review

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