Very impressed! 😊 Communication is key and this company are at the top of the class! They have provided updates at every stage and I have found the process to be absolutely pain free. Which is un... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
So far so good.....I tried to search for this compensation thing myself a while ago but gave up due to not being able to remember dates and other information required. Thus company has found the detai... See more
Company replied
After signing up for Fair to negotiate my claim I tried to cancel as I wasn't sure that it was a legit company. However they did not respond to my cancelation email straight away but after a few days... See more
Company replied
My experience with Fair Claims has been excellent. There are no complicated processes. With the information I gave them they did all the research and now I am looking forward to receiving my pay out... See more
Company replied
Company details
Written by the company
Fair (a trading style of Reclaims 4U Ltd) is a trusted claims management company (CMC) based in the UK, specialising in assisting individuals who have been mis-sold vehicle finance. We are dedicated to providing a professional, transparent service to clients seeking compensation for unfair financial agreements. With a team of experts, we help our customers navigate the complex process of reclaiming mis-sold finance, ensuring they receive the compensation they deserve. At Fair, we pride ourselves on integrity, efficiency, and customer satisfaction.
Contact info
Unit 1.02b, Boatshed, Office Village, 12 Exchange Quay, M5 3EQ, Salford, United Kingdom
- 0161 528 1777
- claims@fair.inc
- fair.inc
4.5
Excellent
122 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Listening is extremely important, to understand what is required.
Speaking to the correct person who understood exactly what I required.
Was courteous, honest and new his product
thanks to Arron.
My Sincere
appreciation
9 April 2026
Unprompted review
Reply from Fair
Hi Brian,
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
waiting on a claim currently
waiting on a claim currently, Fair have been very informative, kept me updated constantly and they have made me feel confident in their service.
28 February 2026
Unprompted review
Reply from Fair
Hi Glenn,
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
They have been very informative on a…
They have been very informative on a regular basis and with no prompting
23 February 2026
Unprompted review
Reply from Fair
Hi Deirdre,
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Just so easy just sit back and they do…
Just so easy just sit back and they do all the work plus keep.you updated all the time
22 February 2026
Unprompted review
Reply from Fair
Hi Ashley!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Highly recommend.
This is my second review for Fair and my opinion hasn't changed, they that they would keep me updated on progress and they have certainly been true to their word. I have recommended this company to friends and will continue to recommend them.
22 February 2026
Unprompted review
Reply from Fair
Hi Allan!
Thank you very much for taking the time to leave a second review. We truly appreciate your continued trust and your kind recommendation.
Keeping our clients informed throughout the process is very important to us, so we’re pleased to hear that you’ve felt well updated.
If you ever have any questions in the future, our team is always here to help.
All the best, Fair
Completely on the ball,keeping you…
Completely on the ball,keeping you updated to what's going on instead of not hearing for months.
20 February 2026
Unprompted review
Reply from Fair
Hi Desmond!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Very impressed
Very impressed! 😊
Communication is key and this company are at the top of the class! They have provided updates at every stage and I have found the process to be absolutely pain free. Which is unlike others that promise so much and continually ask for the same information you’ve already provided…months ago! 😬 But then fail to update you regarding your claim.
18 February 2026
Unprompted review
Reply from Fair
Hi Diana!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Reply from Fair
Hi Vijay!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
very good experience kept informed
very good experience kept informed, recommend
14 February 2026
Unprompted review
Reply from Fair
Hi Karen!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Reply from Fair
Hi Derek!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
They company has been outstanding with…
They company has been outstanding with keeping me informed about everything
It’s been flawless thank you
10 February 2026
Unprompted review
Reply from Fair
Hi Fiona!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Very quick service and great at keeping…
Very quick service and great at keeping in touch.
4 February 2026
Unprompted review
Reply from Fair
Hi Margo!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Reply from Fair
Hi Simon!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
It’s been two weeks since I made my…
It’s been two weeks since I made my claim through FAIR and I’m impressed by the progress they have made and updates.
1 February 2026
Unprompted review
Reply from Fair
Hi Steve!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Fair keeps me informed at every step…
Fair keeps me informed at every step and on a regular basis. Reliable and accurate info. Thanks
31 January 2026
Unprompted review
Reply from Fair
Hi Hassane!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Causing my elderly father huge distress…
Causing my elderly father huge distress by sending continuous emails. Did not call me back to resolve the issue when I informed them I am his power of attorney and he does not have the capacity and understanding to sign anything , had to call again 2 weeks later to again ask them to stop emailing my father so I can resolve the issue.
Really poor. Avoid.
28 January 2026
Unprompted review
Reply from Fair
Hi Hayley,
We're sorry to hear about your father's experience and that you didn't receive a call back.
I can see that we have responded to your email and we're currently waiting for you to send the proof of Power of Attorney.
Until then, the account has been placed on hold which means he won't receive emails at this time.
We look forward to resolving this with you.
Kind regards,
The Fair Team
Cancellation Request Ignored
Communication was good up until I have asked to cancel before my 14 day cooling off period to avoid being charged. I've emailed twice and called once and the person on the phone said they cannot deal with cancellations on the phone. Weird? I've now emailed again and still had no response and it says they reply within 5-10 days which I think has now been longer....
26 January 2026
Unprompted review
Reply from Fair
Hi Lauren,
Thank you for taking the time to leave us a review. I'm sorry to hear that you are unhappy with our response times.
I can see that you signed up with us on 16/01/2026 and your agreement with us was terminated within your cooling off period, on 26/01/2026. Although we did email you confirmation of this on 26/01/2026, if you can't find this email within your inbox, please do check your junk/spam folder.
I'm glad we were able to resolve this matter for you.
Kind Regards,
The Fair Team
Reply from Fair
Hi John!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
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