Stretch It Body Jewellery Reviews 

356
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic overall product quality, beautiful jewellery designs, and extremely fast shipping options that consistently arrive the very next day without any delays. People consistently note that customer support representatives are exceptionally helpful, friendly, and always ready to resolve order questions very quickly and professionally. However, some people mentioned occasional sizing inaccuracies or minor product color discrepancies across a few different individual orders received. Reviewers occasionally noted that certain items did not always match expected measurements or exact visual tones perfectly during their personal ear stretching journey.

What people talk about most

Product

Clients share positive opinions on product quality, praising the stunning and well-made jewelry. Reviewers... See more

Quality

Customers consistently report satisfaction with product quality, praising the stunning designs and well-made... See more

Order

Reviewers express high satisfaction with their order experiences, highlighting that items consistently arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the exceptionally fast shipping... See more

Customer service

Users describe positive interactions with customer service, highlighting fantastic and stellar support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant customer service. Recieved some plugs that whilst being the correct item, the colour wasn't quite right. They responded quickly, found some that matched exactly what I was after, and arrived... See more

Rated 5 out of 5 stars

The service from SIBJ is always excellent, but when I was delivered a set of natural material plugs which didnt quite match up perfectly, and weren't in the colour tone I had hoped for, I reached out... See more

Rated 5 out of 5 stars

I am new to ear stretching, and SIBJ has taken all the guess work out of this (sometimes overwhelming) process. The surgical steel dead stretching kit is high quality and the trio of after care pr... See more

Rated 5 out of 5 stars

Put in my first order which came really fast and unfortunately one of the things was wrong. Messaged customer service via the message link on the website and everything was dealt with by Hannah very q... See more


Company details

  1. Jewelry Store

Written by the company

One of the UK's most popular online body jewellery retailers and wholesalers specialising in plugs, tunnels, ear stretching kits, aftercare and custom made-to-order jewellery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

356 reviews

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No recent history of asking for reviews

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4.7

All reviews

(356)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just awesome!

Awesome company for making us products up of 12mm to strech 0.5mm at a time! Been waiting for a company to do this for a long time 😅 They provide excellent clientcare. Something went wrong with PostNL and customs so i waited and waited on the Dutch postNL to sort out the return but they just sent me my order again against no extra costs! Really lovely!

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Great and speedy customer service

I made an order for a number of pairs of plugs, all pairs were of high quality as expected, except one which was had been damaged in transit. I got in contact with customer support to see if I could get a refund for the product. The customer support person was quick to contact me back, and was both very polite and very helpful. I was sent a replacement at no extra cost to myself.

The high quality on the plugs, and the high quality of the customer support is why I rate my experience a 5/5. I will happily buy more jewellery from this site in the future.

14 December 2022
Unprompted review
Rated 2 out of 5 stars

I wasn't going to order again

I wasn't going to order again, because I was really unhappy with the plugs that turned up (my fault for not reading)
Australian Jasper (Mookite) has the most gorgeous reds and oranges, and what turned up was plain white. But there were listed variations in the photos if you scrolled along, which I didn't see.
Anyway, they said they would send out a pair of replacement ones and that was 2 months ago, so they never came.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

The saviours of my ear stretching journey!

I would give this company all the stars from all my future Trustpilot reviews if I could! 😅

Long story short, I've just restarted my stretching journey after almost 4 years; after a very bad reaction to the black o-rings used on most (especially lower quality) stretchers, I thought I'd order some clear o-rings from Stretch It, for my old tunnels...

Well...

I found the website so incredibly easy to navigate, the advice so useful, that I ended up ordering a dead stretching kit a few weeks ago, and another kit just now, as they are all actual surgical steel. I have had very bad experience with some companies selling jewellery as being made out of surgical steel, whereas they were just simple stainless steel, which could've possibly added to my problem a few years ago.

Very (and I mean veeery) reasonably priced compared to other companies, and even compared to cheaper kits bought off Amazon or eBay.

1st Class Royal Mail shipping is free over a minimum amount as well, which is just unbelievable in today's retail world. The company shipped my order on the Monday, and I got my package on the Tuesday after placing an order on Sunday.

They also have a Stretch It community page specifically for customers on Facebook, where you can share your journey, and ask for advice if need be from other customers.

Just 👏🏻 brilliant 👏🏻

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Love!

Love!! Delivery is so fast and the stone plugs are so beautiful! I’ve been using stretch it for 2 years now and the quality has always been amazing <3

1 January 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful high-quality jewelry!

The delivery was quick and easy dispite being international!! Everything I received was VERY high quality and beautiful! I ordered pink glass convex plugs and clear silicone ear skins. While the earskins are JUST A BIT thicker than what I've purchased in the past from others, I absolutely LOVE them and prefer them this way. They're comfortable and very secure. Perfect for a raver who loves to rage around in mosh pits and doesn't want to a) have heavy jewelry in and b) potentially lose their wonderful jewelry. I can't wait to purchase again very soon!

3 October 2022
Unprompted review
Rated 5 out of 5 stars

SIBJ

The team are super friendly.. really helpful and quick response.

The products are of a high quality of material and manufactured and packaging is super cool..

18 December 2022
Unprompted review
Rated 5 out of 5 stars

The best body jewelry site online!

This company is making some of the best body jewelry that I've come across for the average modified person. Their prices are adequate and fair, the quality of their products are perfect - exactly as you'd expect them to be for their price, and their customer service is excellent! Overall 10/10 in every area, I'm always a very happy and satisfied customer whenever I purchase products from StretchIt Body Jewelry.

10 December 2022
Unprompted review
Rated 5 out of 5 stars

SIBJ is first class

SIBJ is first class. Their products and customer bervice are excellent. They give next day delivery on oders, and answer emails very quickly. I thoroughly recommend Stretch It Body Jewellery.

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Very informative website to help

Very informative website to help with the stretching journey, products are excellent quality. Great aftersales team and follow up emails. There is also a facebook community group too. Can't fault them at all, thank you so much! 👌

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Quick delivery, high quality products, reasonable price. Liked they have plugs and tunnels at 9mm, helped with going 8-10mm and haven't seen 9mm plugs anywhere else.

12 October 2022
Unprompted review

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