Leanne David and Chloe were outstanding in their care knowledge and expertise. Chloe met me at the door and put me at ease. Leanne treated me expertly through all the steps needed and answered my ques... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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We were extremely pleased with the service we received. Clive saw Jenna who was very helpful & patient with sorting his spectacles, he was having varifocals for the lst time. She spent time explaining... See more
Company replied
Great service: friendly and informative So much cheaper than local optician whilst having a wide range of styles to choose from. Glasses were made up quickly and are immediately comfortable. Many th... See more
Company replied
Friendly and informative staff, an excellent optician and reasonable prices on frames made the experience a positive one. I found the glasses pricing a little confusing, maybe because l needed varyif... See more
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Company details
Written by the company
Specsavers delivers high-quality, affordable optical and hearing care including home visits.
Contact info
United Kingdom
- www.specsavers.co.uk
4.5
Excellent
186K reviews
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Staff being professional
Staff being professional, approachable and helpful. I didnt have to wait long for staff to attend to me and was not kept waiting for a long time.
Great service
21 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Got there today to get my contract…
Got there today to get my contract lenses and that said that they were not there yet and said they had tried to contact me to tell me but they had not at all so had a waisted trip
28 July 2026
Reply from Specsavers
Can you please pop us a DM over on Facebook, Instagram, or X/Twitter? This way we'll be able to look into this for you and share your feedback.
Exceptional from receptionist to optitian
Every staff member from receptionist to optitian was exeptional. Looked after me with such carem spent hours with me getting me the right care and onto the wait lists i needed and treated me like a human which being a very ill young person i dont often come acrosss. Thank you specsavers bridgend
21 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Excellent professional service and…
Excellent professional service and support, Friendly helpful staff and atmosphere. I was treated with dignity and respect and my disability taken into account. Quick service and attention. thorough eye examination and test. The optician took time to explain everything to me. Excellent range of frames to choose from. Fast efficient service for ordering new specs
28 July 2026
Reply from Specsavers
Thank you so much for your kind words! We're thrilled that our team could help you out. If you need anything else, just let us know 😊
Excellent professional and friendly…
Excellent professional and friendly service x thank you Amy
11 August 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Great fast service I would use again…
Great fast service I would use again and very helpful
28 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
All it’s good.
28 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Expensive if you want decent lenses
The thinning is a bit of a joke unless you pay top dollar. I went for the first grade and I swear it showed no difference, had to have them sent back and pay extra as they were like wearing a brick. Optician side was good. Expensive all in all.
28 July 2026
Reply from Specsavers
Can you please pop us a DM over on Facebook, Instagram, or X/Twitter? This way we'll be able to look into this for you and share your feedback.
Staff and how you do the whole eye test
18 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
A great experience.
20 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Great service lovely staff
Great service lovely staff
Right product
What more do you want
21 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
good service
21 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Everything was great eould recomend
14 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
The staff at the Ledbury store are…
The staff at the Ledbury store are always helpful and friendly.
I have complicated needs and have always been supplied with glasses that are correct and comfortable
25 July 2026
Reply from Specsavers
It means the world to hear feedback like this! Our top priority is to make sure you have the best experience possible, so thank you for sharing your thoughts with us 💚
i was to feel at ease with the process…
i was to feel at ease with the process from the staff at the door to the techs
28 July 2026
Reply from Specsavers
It means the world to hear feedback like this! Our top priority is to make sure you have the best experience possible, so thank you for sharing your thoughts with us 💚
Service was quick I was in and out in…
Service was quick I was in and out in 10mins great staff
28 July 2026
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Everytha good experience
Everything was very well organised, from my waiting time to my eye tests x 2 to selecting my new glasses then collecting and having them fitted.
28 July 2026
Reply from Specsavers
It means the world to hear feedback like this! Our top priority is to make sure you have the best experience possible, so thank you for sharing your thoughts with us 💚
Taken at my appointment time and very…
Taken at my appointment time and very friendly and competent.
21 July 2026
Reply from Specsavers
It means the world to hear feedback like this! Our top priority is to make sure you have the best experience possible, so thank you for sharing your thoughts with us 💚
A calm and welcoming experience
A calm and welcoming experience. No rush. Plenty of time taken to explain what was necessary and 100% satisfaction.
20 July 2026
Reply from Specsavers
It means the world to hear feedback like this! Our top priority is to make sure you have the best experience possible, so thank you for sharing your thoughts with us 💚
A very good experience from start to…
A very good experience from start to finish. The staff are courteous and helpful.
28 July 2026
Reply from Specsavers
It means the world to hear feedback like this! Our top priority is to make sure you have the best experience possible, so thank you for sharing your thoughts with us 💚
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