The St Albans branch are masters at customer service. I actually picked up my glasses 15 minutes past closing time. The gentleman there was fully in his right to turn me away, and I would come back th... See more
Company replied
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Review summary
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What people talk about most
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Visited Brentwood store for eye test and order new glasses on Saturday 15th August. Such a lovely experience everyone so welcoming and helpful. The help I received from Lillie was outstanding she help... See more
Company replied
All members of staff made me feel so welcome and comfortable. I just went for my two year eye test and needed new glasses and staff helped me decide what was best. Ayse did my digital eye test and ex... See more
Company replied
Thank you for the great care and attention. From the welcoming smile and professional attention from Vicky, the preliminary test with Cameron, the more detailed test with Mark, ordering my glasses wit... See more
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Company details
Written by the company
Specsavers delivers high-quality, affordable optical and hearing care including home visits.
Contact info
United Kingdom
- www.specsavers.co.uk
4.5
Excellent
186K reviews
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Reply from Specsavers
Wow, this is lovely to hear! We're so glad you had such a fab experience 🙌
Very quick service
Very quick service, i was seen to in under 5 mins. I was in and out with my new glasses ordered in about 20 mins.
2 August 2026
Reply from Specsavers
That's always what we like to hear! If there's anything we can do to make it a 5-star experience for you, just drop us a DM on social media
Really good experience
Really good experience.
Only down side is there was they should encourage people to look at all the frames and the 'mens' section had some nice unisex frames i missed.
1 August 2026
Reply from Specsavers
Thanks for sharing your feedback here. We'll be sure to share your thoughts with the team. If there's anything else we can do for you, just reach out 🙂
The whole process was great staff was…
The whole process was great staff was very good with everything.
2 August 2026
Reply from Specsavers
A big shout out to the team! We're so glad they could help here 😊
Very quick and easy
Very quick and easy. Fast delivery of my new prescription distance glasses.
21 July 2026
Reply from Specsavers
What fantastic feedback, thanks so much for letting us know! The team will be so proud
The staff are always friendly and very…
The staff are always friendly and very helpful, great service all round.
26 July 2026
Reply from Specsavers
What brilliant feedback, the team will be proud! Thank you for letting us know 😊
Royton Branch, Oldham
Excellent service once again at Specsavers, Royton Branch!
Staff always on hand to help.
2 August 2026
Reply from Specsavers
We're thrilled to see that you had a positive experience in our store! Thanks for taking the time to share this 🙂
Nice friendly staff and good service
2 August 2026
Reply from Specsavers
We're thrilled to hear this! We're so glad you had a lovely visit 🙂
Reply from Specsavers
Thank you! It always means so much that you'd take the time to share your feedback with us 😊
Reply from Specsavers
We know how important your eye health is, so this really means a lot to us. Thanks for sharing!
Reply from Specsavers
Thanks for sharing this amazing feedback! If there's anything we can do to make your next visit even better, feel free to drop us a DM on Facebook, Instagram, or X 😁
Reply from Specsavers
Thank you so much for sharing your feedback with us! We’d love to hear more about your visit, so feel free to drop us a message on our social media anytime 😊
Staff very friendly and helpful
Staff very friendly and helpful. We were seen promptly.
1 August 2026
Reply from Specsavers
Thanks for your kind words! We're so glad to hear you found the team so helpful and friendly. Just let us know if you need anything else 😊
Great service at Specsavers Epsom
Everything went to plan, very happy with glasses. Staff were professional and friendly.
31 July 2026
Reply from Specsavers
We're so glad to hear you found the team so helpful and friendly. Just let us know if you need anything else 😊
Efficient and friendly staff
25 July 2026
Reply from Specsavers
We love to hear it! We're so happy to share your thanks and give the team a huge shout out 📣
Fitting of hearing aids cancelled twice…
Fitting of hearing aids cancelled twice and no satisfactory solution offered
25 July 2026
Reply from Specsavers
Your feedback is very important to us, and we want to make sure it reaches our team. Could you please send us a DM on Facebook, Instagram, or X?
Reply from Specsavers
We know how important your eye health is, so this really means a lot to us. Thanks for sharing!
Team was very helpful and informative
Team was very helpful and informative. My husband has Alzheimer’s and they were very patient and kept me informed of everything as requested. Can’t fault them in any way. Thank you Beeston Branch.
1 August 2026
Reply from Specsavers
We’re so glad we could support the both of you during your visit and make everything a little easier. Let us know if you ever need anything else 💚
Really helpful staff that made sure my…
Really helpful staff that made sure my glasses were perfect for me.
31 July 2026
Reply from Specsavers
It's so important to us that everyone loves their specs, so we're so happy to hear you found your perfect pair!
Reply from Specsavers
We know how important your eye health is, so we're really glad that our team could help here. If you need anything else, just let us know 😊
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