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SoundImports Reviews 

512
•
TrustScore 5 out of 5

4.8

Hi-fi shop
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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and secure packaging, ensuring that fragile audio items always arrive promptly and in completely pristine condition. Shoppers also note the top quality of the specialized technical products and appreciate the extremely helpful assistance provided when selecting proper replacements. Though some customers experienced minor issues, certain people noted occasional delivery delays or unexpected complications regarding missing parts upon ordering. Other consumers mentioned incidental damages to individual product boxes, unexpected customs fees, or frustrating difficulties with return logistics and parcel label printing.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing general satisfaction with the wide... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting impressive shipping... See more

Service

Consumers find service to be exceptionally positive, praising the fast shipment and prompt dispatch of... See more

Quality

Clients share positive opinions on quality, consistently highlighting great item condition and top quality... See more

Order

Customers consistently note positive experiences with order fulfillment and delivery speeds. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressive fast delivery Holland => Norway with UPS. Order placed on tuseday around noon and recieved less than 3 days later. Replacement-driver for 12" subwoofer are now up and running. Thx.

Company replied

Rated 5 out of 5 stars

Had to recap my 30 year old high end home speaker crossovers as the capacitors were way out of spec and some even dead. Their capacitor range is top quality and assistance for replacement selection wa... See more

Rated 5 out of 5 stars

I ordered a minidsp from Soundimports & it arrived at my house in the UK 3 days later via USP. Unfortunately, when I opened the package, one of the inputs was damaged which meant returning it to S... See more

Rated 5 out of 5 stars

Fast service and quality goods. But I also have one complaint, small but very important for me. I chose the DHL shipping method, not knowing that they charge for the service of hiring a customs agent.... See more

Company details

  1. Hi-fi shop

Written by the company

SoundImports is your supplier of DIY audio equipment in Europe. Many products in stock in our warehouse in the Netherlands. Delivered to you with the highest service level possible.

Contact info

4.8

Excellent

TrustScore 5 out of 5

512 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(512)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered from Europe as price was much cheaper than in U.K. Was delivered very quickly and is a great product. Thanks.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

had hard to find units in stock, and sent them quick - all questions answered quickly - great job

11 October 2024
Unprompted review
Rated 4 out of 5 stars

SEAS FL8RCND/S

One speaker was packed OK, the other was wrapped in foam and had a spring pressed into the foam

12 September 2024
Unprompted review

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