Skylinkparking 

We booked through Esybook with skiline for 26 of may, however manage to cancel the booking after seeing the reviews but was not easy. Have reported both companies to trading standard and strongly recommend others to do so. They are scam companies and should not be trading.

Had we have read all these reviews on Skylink before we booked with them, we would never have done so.
We booked through Ezybook for Heathrow departure, and the drop off wasn’t too bad apart from the instructions on how to get to the drop off point were so unclear that we ended up driving through the payable drop off area and subsequently receiving a £40 fine in the post when we returned home.
The pick up at the end of our holiday was horrendous.
Our plane was delayed by 45 minutes, but we did as told and called them after we had collected our luggage.
We were then told that our car would be brought to us but that we must pay £20 CASH to the driver because we were late and that they had gone to the airport at the time we had stated when booking, but we weren’t there so they took the car back.
My husband had a massive row with the fella on the phone, we literally laughed at us down the phone, which didn’t help the situation one bit. We then had to wait another hour for them to bring our car, and then the elderly driver said he had been told to collect the cash from us before we could take our car.
My husband was so mad at them by this time, we paid them the money just so that we could get our car and go home after a 10 hour flight, had we stayed there any longer I think there would have been a full on fight, as my husband was ready to “punch their lights out”.
I have never experienced anything like this horrendous service and will never use meet and greet services again. Taxis for us from now on.
Such a horrible way to end a holiday and we weren’t the only ones there in the same situation, there was a young girl with her elderly mum, and young son all waiting for their car and they had been told they would have to pay the driver £15 cash.
These people are scum bags and Heathrow should stop them from operating there (and Gatwick).
My advice……..read reviews before booking (unlike us) and DO NOT BOOK WITH THESE SCAMMERS

DO NOT BOOK WITH THIS COMPANY 3AM IN THE M ORNING AND NO ANSWER CALLED AROUND 20 TIMES 2 KIDS IN CAR HAD TO PARK AT GATWICK WITH A COST I WAS NOT EXPECTING OR MISS THE FLIGHT TOTALY RUINED OUR HOLIDAY AND NOW BACK THEY ARE STILL NOT ANSWERING TRYING TO GET REFUND THROUGH PAYPAL

AVOID AT ALL COSTS!! Drop off was fine (at 4am) however on return to Gatwick at 1pm, I struggled to get through on the number provided (it either went to voicemail or rang out). I finally did speak to someone to let them know we’d landed but wasn’t given any further information. On arrival at the car park, I spoke to others who had been waiting for 2 hours for their cars and my heart sank. Numerous phone calls (most unanswered or to voicemail) and told that my car would be there in 15 mins several times, it eventually turned up 4hrs 10 mins after I’d first called and 3.5 hours after getting to the car park. DO NOT USE - AWFUL EXPERIENCE after the end of a long flight. Many many others in the car park in the same position.

Absolutely crap service, kept palming off saying, yes vehicle is on its way, phone manner was shocking.

Yes I understand 45mins from first call, but to wait 1.5 hrs at 0400 and there won't be many cars on the road, it's a micky take, avoid this cowboy company at all costs.

We booked skylink for our honeymoon having never done meet and greet before. I struggled initially to get hold of anyone to drop my car off and when I did get through the person was very abrupt and I put it down to being an early morning and possibly the first pick up of the day so maybe I had woke the person up. When we arrived there was no answer so went and managed to find 2 police officers and a airport parking marshal. When I asked them if we were in the correct place they informed me that it would not be in my best interest to leave my car with these people WHO ARE LIKELY TO STEAL/DAMAGE THE CAR and to go and leave it in the long stay car park. This was from a police man!!!!!! We spent about 20 minutes speaking to the parking man and police and in that time no-one came to collect the car. Even after we had phoned to let them know we were arriving there has not been any contact at all. No email or call to say we had not dropped the car off or to check we were not lost or at the incorrect drop off like you would expect.

Following this we immediately went to the Gatwick long stay and am very grateful after reading all the reviews from people who have tried to use this company. I'm raging about the £130 I paid for this parking and will try and appeal this somewhere somehow, but mainly wanted to put it out there to people to NOT BOOK with this company as they are a huge con. Admittedly thankful that the police were there with a Gatwick parking marshal to let us know this information before our car had been treated like other in the other reviews.

For anyone who may see this whilst in the situation we were in Clive recommended us to book Gatwick long stay parking for two weeks (you had to book from the day after you would be arriving in the car park as you cannot do it for the arrival day) then when we arrived home we had to press the call button and as we had arrived a day earlier than the booking and leaving a day earlier than we were supposed to we were able to leave the car park with no issues.

I booked parking with this company via a comparison site, We Compare Parking from the 4th - 20th May. On arrival to carpark 6 level 5 after calling them 30mins prior we waited with at least half a dozen other folks for well over an hour. During this time I called over 30 times but couldn't get thrgh!! Some people where in a position of missing flights....eventually I got thrgh & was promised the driver was 5 mins away lol yeah right anyway finally one man arrives. NO ID...NO PAPERWORK he was mobbed as you can imagine. We gave him our keys with the paid parking ticket to enable him to take the car out of the carpark. Any we come home on the 20th, THANKFULLY I get my car back off them, as I know now many people haven't & off we go home. At home waiting for me is a parking fine from NCP. My car was parked in a disabled spot without displaying a valid ticket (which is obvious because I'm not disabled!) 4 days after we had dropped the car off. The following day another parking fine dropped, exactly the same reasons, this one was dated 12 days after we had dropped our car off. I have emailed SkyLinkParking & called them several times but no response so far. I feel we got off lightly as we witnessed customers at the airport in complete meltdown. Cars missing....folks crying because they were on the verge of missing flights! PLEASE AVOID

I’ve read all these terrible reviews and I had nothing but great service from these guys … dropped off and picked up my car like absolute clockwork… I’d definitely use them again , David James

One word, C---S..!

simple - DO NOT USE
Appalling service, unprofessional and waste of money

Never ever use these parking cowboys!! They returned my car with damage to the front. It was clearly a fresh scratch as it had crumbling white paint from the side of the barriers. The driver ran away.
I called the company straight away to tell them and they said email a photo. I did so the next morning and I have followed up with 10 emails and not a single reply. No-one answers the phone.
I will report to trading standards and file a Police report.

PLEASE GET IN TOUCH WITH WEST SUSSEX TRADING STANDARDS AS I HAVE!!!
The police were helpful when I called them regarding the whereabouts of my car!!

Wow, the worst experience of airport parking I have ever had! Please do not use. They should be closed down!!!
On arrival there was no-one to meet us so I had to phone again and wait. Not so bad I thought and went away.
On returning, I phoned the number after picking up our bags but no-one answered. I rang and rang and after a very tense 15 mins someone answered. They said the car would be there in 45 minutes! We waited and waited and then I received a phone call asking me to take a taxi to a postcode they texted me as there had been an accident and they could not bring the car to me.
We tried to book a taxi but the booking kiosk at Gatwick needed an address and not just a postcode. I tried ringing for 15 mins but no-one answered. We were joined at the taxi kiosk by another couple who were told to do exactly the same thing.
We both tried to ring and the other couple got through. The parking company would not give out the address for us to come to, saying they did not know it (suspicious or what), but would send their car and our car to the airport and would be there in 30 mins! Our car did arrive 1 hour and 20 mins after I first rang!
DO NOT USE. YOU HAVE BEEN WARNED!!

I have video evidence of the driver stealing from my car and parking on a side street. Reported to the police and trading standards.

YOU HAVE BEEN WARNED

also involved with parking4you and travel extra deals

Parked my car for 5 days with half a tank of petrol when I came back, empty and been driven 230 no help when emailed/phoned AVOID ALL 3 AT ALL COSTS

Do not use this company!!! This has been the worst service in the history of airport parking and we travel a lot!

It starts at the beginning of our trip from Gatwick airport at 3am!

We arrive having booked our valet pickup and called 30 minutes in advance of arrival as requested and still had to wait 45 minutes with our 8 month old son for the driver to pick up the vehicle. We nearly missed the flight!

Return from vacation and called as we departed the plane (the instructions are to call when you pickup your bags). The dispatch called us back 20 minutes later to ask us if we were meant to arrive today as if our booking had been lost. (Everything is done online how is this possible).

Our arrival was booked for north Terminal and we waited 2+ hrs there, calling multiple times for our driver and informing them we have a baby and asking for an update. Another couple beside us and one before and another when we had arrived had the same issue with the same company. The dispatch continued to give us excuse after excuse saying the driver is on the way, they'll call the driver, 40 minutes, over and over. Finally after 2hr 30 min they tell us that our car is in South Terminal and if we want it we have to go there because their driver doesn't have a license. (Umm I'm sorry how did he get our car to the car park you f*** t*"t). Travel to the south Terminal, continue to wait an extra hour for our car and doesn't some guy come sauntering out of the lot and says "you waiting for your car a ford?" As if we haven't been standing there an hour (yes we called to tell them we were there!).

The two guys with our vehicle denied being the ones to drive it to the location and gave us the runaround when we asked how long it had been there and told them we didn't want to pay the extra parking fee after paying for valet service, being made to hike across terminals after hours of waiting. Had we been told of the delay we would have had no issue waiting in the terminal. Instead we were dicked around, made to pay the extra parking fees, waited hours for the vehicle and then told to deal with it, in not so nice terms, when we complained. All with an 8 month old baby who had just travelled for 6 hrs.

On our arrival to the airport we overheard another family having this same issue and on our departure two other couples had the same issue as us and we're given the run around by this company. One other couple said on arrival they missed their flight and had to pay change flight fees and 40£ extra parking waiting for someone to pick up their car and we're now having the same wait as us.

I cannot express enough the s@£@ for service we've experienced. 3.5 HR wait, dicked about when asked for updates, and rudely sent off to hike to another terminal because they made another mistake.

Do not use this company! The discounted price is the discounted service you will no doubt experience. They have zero regard for the well-being of children or any passengers. You'd be better off paying the ridiculous fees to park at the airport.

Sincerely disappointed customer who will never return.

This company needs to be shut down! Has anyone tried to do this as the company is costing customers their flights and their money. The main number given in the email is 07707675611 and the postcode to their compound and possibly office is RH10 3PD. My experience was similar to the negative comments in that we nearly missed our flight and took over an hour to get our car back and were told to get an uber to their compound instead. This is despite me calling about 100x in distress. From reading the reviews below i actually feel lucky that we didnt have to wait 4 hours like some and there don't seem to be any damages. Everyone who works at this company are extremely rude and there were no apologies. Has anyone managed to get their money back? Please message me or has anyone been to visit their compound? The comparison website parking4you needs to take them off their website as that is why i booked as there are no reviews on there. We met so many other people in distress at Gatwick having used this company, it needs to stop!

Worse service ever, over half hour to arrive at the car park, and we had to pay the short stay fee.
On return on 14th May, I eventually got through to them and I was told 45 minutes. No car, I called again, 10 minutes, nothing. They asked if I had a tracker in my car(why would they do that?) I eventually got my car after nearly two hours after threatening to report it stolen.

On return the front bumber was damaged, and all I got was sorry about that. The T&C’s which you are only given on return state £200 excess to be paid by the customer!!!!
They also state 45 minutes for return of your car and if your flight is late it could be up to 4 hours. You don’t get these until your vehicle is returned. One bloke had been waiting for 3 hours and still hadn’t got his car when we left.

My car had done 12 miles from drop off to return so at least that wasn’t too bad.

I emailed wecompareairportparking whilst waiting for my car, they replied today and mentioned Covid!

I’ve just emailed them again to mention the damage as I wrote to Skylink and received no reply.

I fully expect to have to pay for the repair myself.

I have also found out my phone charger was stolen from the centre armrest.

Worst experience ever from a meet and greet. Car park and bus next time.

It looks like the reviews on wecompareairportparking are all fake too!!

Avoid at all cost.

Avoid at all cost, stole my sunglasses and pound coins in the Center console, plus all the usual late pick up and drop offs plus you have to pay the parking fees in short stay for the car to come in and out.

Is absolutely the worst service I had in my life waiting for my car to be collected for one hour and 45 minutes I have a baby with me one year old and has crying when I called them they just hung up on me horrible service the guy his name is Mohammed Talib and Mohammed amine they’re make worst service I had in my life from this tow people