St John Ambulance (England) - Training courses Reviews 

52,363
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and engaging teaching styles, making the learning process enjoyable and effective. Many people highlight the interactive nature of the courses, which includes practical work and real-life scenarios, contributing to a deeper understanding and increased confidence in applying new skills. The service is frequently described as excellent, with reviewers appreciating the clear instructions and the overall quality of the training provided. However, some customers also noted issues with inconsistent instructors across multi-day courses, leading to potential confusion in terminology. Additionally, a few people mentioned problems with incorrect joining instructions and directions to parking.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, knowledge, and ability to... See more

User experience

Users describe positive interactions with the user experience, often highlighting the engaging and... See more

Service

Customers consistently note positive experiences with service, particularly praising the excellent and... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and helpfulness... See more

Quality

Reviewers highlight positive aspects of quality, with many recommending the first aid training. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An enjoyable 2 day First Aid at Work top up course. It was interactive, which made learning fun. I liked that our knowledge was tested and gentle reminders of correct ways given. Cheryl was an excelle... See more

Company replied

Rated 5 out of 5 stars

Brilliant training from St John’s Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get thro... See more

Company replied

Rated 5 out of 5 stars

Cant fault Dave at the middlesbrough branch for my fire marshall course he made it interested and relateable to each and everyone on the course so we could understand our roles when going back to work... See more

Company replied

Rated 5 out of 5 stars

I undertook a Paediatric First Aid course as I felt I should know more as a Grandad with 7 grandchildren, in case I was ever present if they had a health issue or accident. Coupled with the First Ai... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,363)

5,878 reviews in the last 12 months

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Rated 5 out of 5 stars

SJA always deliver an informative well…

SJA always deliver an informative well delivered course that left me feeling well trained and confident in being able to make a difference in a first aid situation.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave us a review. We’re delighted to see you had a positive experience on your training course.

Rated 5 out of 5 stars

Excellent course

Excellent course - practical, informative, interactive.
Instructor very knowledgeable, went at the right pace.
Learnt new things. Great to have these first aid skills.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave us a review. We’re delighted to see you had a positive experience on your training course.

Rated 5 out of 5 stars

People and the person who teaching

People and the person who teaching. Great experienced. Thank you for all.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave us a review. We’re delighted to see you had a positive experience on your training course.

Rated 5 out of 5 stars

Great course

Great course, very easy to follow. The trainers were friendly and engaging and I came away feeling confident and that the information had sunk in unlike others I have done previously.

5 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave us a review. We’re delighted to see you had a positive experience on your training course.

Rated 5 out of 5 stars

It was very informative and I enjoyed…

It was very informative and I enjoyed the practice part of the training. I would recommend doing the training.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to see you had a positive experience with us.

Rated 5 out of 5 stars

Our trainer was by far the best first…

Our trainer was by far the best first aid trainer I have had, I enjoyed all us all doing the assessments together at once and how the trainer was able to relate the conditions to real life events he has experienced.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to see you had a positive experience with us.

Rated 5 out of 5 stars

Such a great two days

Such a great two days, the trainer was really good, I learnt alot and it was good amount of practical and theory.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your positive feedback. We’re pleased to see you enjoyed your time with us.

Rated 5 out of 5 stars

A great course

A great course, engaging, insightful and went beyond the course material where more information was desired. The instructor did a great balancing act of ensuring the day was both fun but also covered the serious aspects of first aid treatment. I think it is a hugely important bit of training and would highly recommend to everyone.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your positive feedback. We’re pleased to see you enjoyed your time with us.

Rated 5 out of 5 stars

Essential life skill

Very hands on and practical session. Lots of interaction and useful advice and information. So glad I took the opportunity to get involved - and qualified!

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

The instructor Kevin was very…

The instructor Kevin was very knowledgeable and worked through at a good pace, explaining everything in good detail

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 4 out of 5 stars

I found the staff giving the training…

I found the staff giving the training to be very good, though I did not enjoy the role playing at the end of the session, as I find role playing stressful.

17 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Great course, even better instructor.

St John Ambulance can always be relied on to run a good course. The 3 day First Aid At Work course that I did in Hull was particularly good. The course content, structure, etc. were great as expected. The stand out feature of this course for me was Karl, the instructor. Karl is a brilliant instructor and provided a perfect balance of PowerPoint learning, interactive learning, constructive discussion and experience sharing. I attend a lot of external training courses and I'm vary weary of "death by PowerPoint" but this course couldn't have been further from that. Not only was Karl's approach to teaching engaging and interesting, he consistently balanced the seriousness of the topics being discussed with warmth, authenticity, and humour (where appropriate). Karl's teaching has given me confidence beyond what I would expect from such a course and I'm vary grateful to him for providing a course which was both fun and informative (an often tricky combination to achieve). I've always had great instructors on first aid courses, but when the time comes to renew my First Aid at Work qualification, I will be calling up SJA to ensure that I get a place on one of Karl's courses.

17 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Brilliant course

Brilliant course

I attended a first aid in the work place course in Rochford, Essex. Jane Park and Paul Flynn kept the course fun and engaging the whole way through.

Keep up the good work.

24 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Fire Marshal training

Nice comfortable venue with plenty of parking.
Presenter was experienced as an ex fire officer and had good examples and the course was engaging and educational.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

I have been on a few St John first aid…

I have been on a few St John first aid courses and now the fire marshall and they are very well run. Facilities are very good, refreshments provided. Trainers are approachable, professional and I have enjoyed all the courses.

31 October 2025
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Service was great

Service was great , clear explanation

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

One-day course on Mental Health

I attended a one-day course on Mental Health, run by Stephen Andrews for employees of Nexperia. Aim of the course was to raise awareness on Mental Health and support us to become Mental Health Advocates. The course was interesting and targeting to the correct level, I believe, and Stephen provided a very interactive session without bordering on awkwardness. Well done, well received!

18 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Well worth the time

Really informative, very straightforward information. Good to put what was taught into practice and feel in comfortable surroundings where you can ask any questions.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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