St John Ambulance (England) - Training courses Reviews 

52,363
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and engaging teaching styles, making the learning process enjoyable and effective. Many people highlight the interactive nature of the courses, which includes practical work and real-life scenarios, contributing to a deeper understanding and increased confidence in applying new skills. The service is frequently described as excellent, with reviewers appreciating the clear instructions and the overall quality of the training provided. However, some customers also noted issues with inconsistent instructors across multi-day courses, leading to potential confusion in terminology. Additionally, a few people mentioned problems with incorrect joining instructions and directions to parking.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, knowledge, and ability to... See more

User experience

Users describe positive interactions with the user experience, often highlighting the engaging and... See more

Service

Customers consistently note positive experiences with service, particularly praising the excellent and... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and helpfulness... See more

Quality

Reviewers highlight positive aspects of quality, with many recommending the first aid training. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An enjoyable 2 day First Aid at Work top up course. It was interactive, which made learning fun. I liked that our knowledge was tested and gentle reminders of correct ways given. Cheryl was an excelle... See more

Company replied

Rated 5 out of 5 stars

Brilliant training from St John’s Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get thro... See more

Company replied

Rated 5 out of 5 stars

Cant fault Dave at the middlesbrough branch for my fire marshall course he made it interested and relateable to each and everyone on the course so we could understand our roles when going back to work... See more

Company replied

Rated 5 out of 5 stars

I undertook a Paediatric First Aid course as I felt I should know more as a Grandad with 7 grandchildren, in case I was ever present if they had a health issue or accident. Coupled with the First Ai... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,363)

5,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good teacher explained everything…

Very good teacher explained everything and was hands on learning.
I would promote people do this course

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Helen the trainer was excellent in how…

Helen the trainer was excellent in how she communicated and informed and made sure that everyone understood.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Enjoyable day highly recommend

David our trainer was friendly and enthusiastic. He explained things well and was obviously passionate about first aid. Lots of practical training aswell as theory. Gave me confidence in being able to deal with a situation if it arose. Nice group of people to work and share with. Enjoyed the day. Will definitely sign up again in 3yrs for the refresher course.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Annie was a legend

Annie was a legend. For someone with no arms or legs she certainly got herself into a lot of accidents... luckily I learned how to save her life

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

We're glad Annie's many mishaps helped make the learning memorable! Hopefully the skills you learned will be just as useful if you ever need them in a real-life emergency.

Rated 4 out of 5 stars

Course itself was OK

Course itself was OK, but was a long sales pitch for other things StJA could sell. Joining instructions were incorrect and several attendees were directed to wrong carparks.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

Excellent course with detail

The course was very in depth and the instructors made it a very entertaining.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

A very good and informative course

I attended the one day Emergency First Aid Course at Carlisle. A very good and informative course. Would really recommend. Good amount of practical to class room teaching. Course was straight to the point and trainer was very knowledgeable.

18 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

Great day of training

Great day of training, very informative and engaging.

17 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

Humorous

Humorous, enlightening,thorough,a good timescale that kept the class interesting.
15,June,26
Robert Matheson

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

Dudley Training

Great teachers

9 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

Mental Health awareness

Loved it, found it really informative and everyone got involved. It was a cracking group of people and the trainer was fantastic

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

Excellent First Aid Training – Highly Recommended

I recently completed the First Aid at Work course with St John Ambulance, and it was an excellent experience. The trainer was highly knowledgeable, engaging, and explained everything clearly, making the practical sessions both enjoyable and easy to follow.

The course was well organised, with a great balance of theory and hands-on practice, which really helped build my confidence in dealing with first aid situations. I left feeling much better prepared to respond to emergencies in the workplace.

I would highly recommend St John Ambulance to anyone looking for high-quality first aid training.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

Clear directions and training made…easy

Clear directions and training made things easy to learn in a relaxed atmosphere.

15 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

GREAT ATMOSPHERE,

GREAT ATMOSPHERE,

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 4 out of 5 stars

Positive training experience

Positive training experience. Good course trainer.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your training course.

Rated 5 out of 5 stars

I attended a one day Emergency First…

I attended a one day Emergency First Aid at Work course at my local training centre in Sidcup. Adam Sewell was an excellent instructor who made the course content very enjoyable despite it being a serious subject. Wouldn't hesitate to recommend to anyone else!

19 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The teaching I received from your staff…

The teaching I received from your staff Stephen was clear and made me understand more about mental health and how to apply it in my life and that off those around me.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave us a review. We’re delighted to see you had a positive experience on your training course.

Rated 4 out of 5 stars

the trainers were very good

the trainers were very good, gave great clear instructions and facts in a positive learning atmosphere. Thanks!

11 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave us a review. We’re delighted to see you had a positive experience on your training course.

Rated 2 out of 5 stars

delayed certificate

said certificate willl arive in 2 weeks maximum 3 weeks later I had to request the certificate my self.

19 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're sorry to hear that your certificate took longer to arrive than expected and that you had to contact us to request it.

We appreciate your feedback, as it helps us continue to improve the experience we provide to our customers.

Rated 5 out of 5 stars

Great teaching!!!

It was a very good experience!!!

19 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave us a review. We’re delighted to see you had a positive experience on your training course.

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