St John Ambulance (England) - Training courses Reviews 

52,636
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, making learning both effective and enjoyable. Many highlight instructors who are friendly, patient, and adept at making complex information clear and easy to understand. The service is consistently described as excellent, with well-organized and informative courses that provide practical advice and useful skills. People often leave feeling more confident and capable, appreciating the engaging user experience and the clear, structured instructions provided. The overall quality of the training leads to a rewarding and memorable learning journey for many.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, highlighting engaging and well-organized course material... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Instructions

People report positive experiences with instructions, with many reviewers highlighting clear, concise, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting the great course content and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Instructor Lisa was excellent, Patient throughout and included everyone fully. From someone who has zero First Aid knowledge I know feel more confident and I know what each piece of equipment doe... See more

Rated 5 out of 5 stars

Attended an 'Emergency First Aid at Work' course for the day and found it was informative, very interactive and engaging. The trainers, Matt and Sarah, were amazing and kept everything professional an... See more

Rated 5 out of 5 stars

Andy was absolutely outstanding today. I’ve done a number of first aid courses over the years but this was by far the best I’ve attended. He was so engaging from start to finish with a great sense... See more

Rated 5 out of 5 stars

From the off I had a great experience with our trainer Sacha. She was instantly a hit with everyone high energy and enthusiasm, she made the course not only fun but relivant to our Indi... See more


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,636)

6,158 reviews in the last 12 months

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Rated 5 out of 5 stars
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Very well delivered course good…

Very well delivered course good interaction .

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

really comprehensive and interesting…

really comprehensive and interesting day
I usually do a shorter BLS course which is fine but though more expensive I feel this was definitely worthwhile
Georgia on my mind :)

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

First aid Training

Good trainers Training given clear and easy to follow Enjoyable 2 days training

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

St John’s ambulance course

Was a very interesting course the trainer Neil was brilliant explained everything very well learnt lots .

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

My instructor Adam was great in…

My instructor Adam was great in teaching us. The team was amazing 👏

8 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The trainer was amazing and helpful.

The trainer was amazing and helpful.
The course was well structured and easy to get on with.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Loved everything about it

Loved everything about it

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Can’t complain

Decent course, made to feel welcome, only downside been no lunch included and the air con was abysmal at best on such a hot day. These don’t reflect on our teacher for the 2 day refresher.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Very informative

The session was very informative. The facilitator was great at including everyone in the session and was very knowledgeable.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

A brilliant course

A brilliant, educational and inspiring course, absolutely essential for anyone requiring First Aid training for the workplace. Trainer Emma Hurley presented the course exceptionally well in a clear and professional manner, putting everyone at their ease and explaining each section clearly and concisely and instilling confidence in all participants.

8 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Fire marshal

I found the course to be very informative, the trainer was very knowledgeable and was able to make you feel at ease.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Tracy was a very knowledgeable and…

Tracy was a very knowledgeable and thorough tutor who made the sessions interesting and thought provoking and made me walk away with much more confidence to be able to offer Mental Health First Aid in my company. Highly recommend.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Very good experience!

The instructor was very friendly along with the other people in the class. He taught the programme in a way that was fun to learn, with a mixture of reading, practical work and quizzes! I felt comfortable in the class and would definitely recommend to others looking to do this or similar courses.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 4 out of 5 stars

Fire Marshall Training

The training session was useful & facilitated by a knowledgeable trainer who got us involved which prevented the subject becoming too dry...It felt a little rushed towards the end but we covered everything reasonably well...happy to recommend...thanks

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're pleased to hear you enjoyed your training course. Thank you for your feedback, and we hope to see you again soon.

Rated 5 out of 5 stars

Great engaging instructor very relaxed…

Great engaging instructor very relaxed atmosphere

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Our tutor was Amanda at Barnsley and…

Our tutor was Amanda at Barnsley and being honest I find these courses very boring. But Amanda was fantastic kept my attention and thoroughly enjoyed the 3 day course.

7 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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