St John Ambulance (England) - Training courses Reviews 

52,501
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,047 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging teaching styles, making learning enjoyable and practical. Many found the courses well-structured, interactive, and informative, fostering a comfortable and stress-free environment for participants. Reviewers consistently highlight feeling more confident and empowered after completing the training, appreciating the clear instructions and practical demonstrations. The overall service quality is described as excellent, with trainers effectively breaking down complex information and encouraging participation, ensuring people leave well-prepared.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their kindness, knowledge, and ability to... See more

User experience

Users describe positive interactions with the user experience, often highlighting the engaging and... See more

Service

Customers consistently note positive experiences with service, particularly praising the excellent and... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and helpfulness... See more

Quality

Reviewers highlight positive aspects of quality, with many recommending the first aid training. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trainer Linda (Leeds city centre) was absolutely great. She was very calm and had a great approach that helped us bond as a group and feel at ease working together through all the areas. She made... See more

Rated 5 out of 5 stars

Brilliant training from St John’s Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get thro... See more

Company replied

Rated 5 out of 5 stars

I completed the 3 day first aid course in Bristol with Cathy Avery. She was very knowledgable, friendly and informative. The sessions were interactive and full of great lessons and really useful piece... See more

Company replied

Rated 5 out of 5 stars

The first aid trainer Ruth was very thorough and worked through everything that she could on a one day course. It was a very hot day and the centre had air conditioning which was great. We learnt... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,501)

6,022 reviews in the last 12 months

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Rated 5 out of 5 stars

The course was very hands-on

The course was very hands-on, with plenty of opportunities to practise what we learned. The trainer was engaging and made the sessions enjoyable while ensuring we covered all the knowledge and skills we needed.

16 July 2026
Rated 5 out of 5 stars

Superb

Superb. I'm a person who struggles to process large quantities of information to process so the way it was broken down and the methods of assessment changed throughout the day worked really well. I learn by doing things practically.

16 July 2026
Rated 5 out of 5 stars

Essential first aid training

I completed the 3 day first aid course in Bristol with Cathy Avery. She was very knowledgable, friendly and informative. The sessions were interactive and full of great lessons and really useful pieces of information to take away. I wasn’t going to leave a review, not because it wasn’t great, it was, but you just kind of forget, however a week later I was out having breakfast and had to put everything into practice when a lady nearby became very unwell. I felt very confident taking control and using everything I was taught, the ambulance crew arrived and took over, however her family were grateful for the help. I would recommend a first aid course to anyone.

6 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

I recently went mental health first aid trainingthrough the mental…

I recently went through the mental health first aid training through St John Ambulance and I cannot recommend it highly enough, it was a good, well structured course.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The best place to go for first aid

The best place to go for first aid. Trainer was really helpful and professional.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

First Aid at Work refresher held at Wolverhampton

Today was my 3yr First Aid at Work refresher held at the Wolverhampton training centre. Our trainers were Emma and Helen who were both totally engaging with everyone from start to finish. I’ve struggled to recall a training session carried out by staff who are clearly passionate about what they do and are extremely good at making the experience informative and equally enjoyable. Emma and Helen are a real credit to SJA and I’m already looking forward to my next refresher with hopefully these trainers again. Exceptional

14 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Excellent and worthwhile

A really nice, positive, worthwhile course. Learnt so many things that everyone ought to know. Gina who lead the course couldn't have done a better job. I shall recommend it to everyone

30 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 1 out of 5 stars

Shocking will never do again

Shocking will never do again

5 February 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations.

We would welcome the opportunity to better understand your experience. If you would like to discuss your feedback further, please contact our Customer Services team.

Rated 5 out of 5 stars

First Aid at Work Requalification

Did the 2 day First Aid at Work requalification in Stevenage. Adam is an excellent instructor, very knowledgable and friendly. Comprehensive content with engaging activities.

1 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for leaving a review. We're so pleased to hear you enjoyed your training course.

Rated 5 out of 5 stars

The trainer was very knowledgeable &…

The trainer was very knowledgeable & made what was a full on day in terms of information intake & physical activities fun :)

11 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your wonderful review. We're so pleased to hear you enjoyed your training course.

Rated 5 out of 5 stars

The trainer was excellent

The trainer was excellent, She really got the class going and she made it comfortable and ask any question to came to mind, She was really descriptive and shown us everything practically before we would take over and do it on our own

Thank you for a great experience
Samuel Alvey

16 June 2026
Unprompted review
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for your wonderful review. We're so pleased to hear you enjoyed your training course.

Rated 5 out of 5 stars

Highly Recommended!

Highly Recommended!
Marion created a fantastic, stress-free environment that made learning first aid easy and fun. She is extremely knowledgeable and passionate about what she does. Thanks to her practical tips and encouraging attitude, I now feel genuinely confident that I could handle an emergency situation. Thank you for an amazing course!"

6 July 2026
Unprompted review
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for your wonderful review. We're so pleased to hear you enjoyed your training course.

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