St John Ambulance (England) - Training courses Reviews 

52,504
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,047 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and engaging teaching styles, making learning enjoyable and practical. Many found the courses well-structured, interactive, and informative, fostering a comfortable and stress-free environment for participants. Reviewers consistently highlight feeling more confident and empowered after completing the training, appreciating the clear instructions and practical demonstrations. The overall service quality is described as excellent, with trainers effectively breaking down complex information and encouraging participation, ensuring people leave well-prepared.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their knowledge, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting engaging instructors,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and engaging training... See more

Instructions

Consumers find instructions to be clear, easy to follow, and well-explained, contributing to a positive... See more

Quality

Customers had positive experiences with quality, particularly regarding the training provided, which was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trainer Linda (Leeds city centre) was absolutely great. She was very calm and had a great approach that helped us bond as a group and feel at ease working together through all the areas. She made... See more

Rated 5 out of 5 stars

Brilliant training from St John’s Excellent delivery, the trainer put everyone at ease as it’s a bit awkward when you are a bunch of strangers. Used humour and excellent examples to help us get thro... See more

Company replied

Rated 5 out of 5 stars

I completed the 3 day first aid course in Bristol with Cathy Avery. She was very knowledgable, friendly and informative. The sessions were interactive and full of great lessons and really useful piece... See more

Company replied

Rated 5 out of 5 stars

The first aid trainer Ruth was very thorough and worked through everything that she could on a one day course. It was a very hot day and the centre had air conditioning which was great. We learnt... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,504)

6,022 reviews in the last 12 months

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Rated 5 out of 5 stars

Great course

Really enjoyed doing my requalifying course. Leanne K was an engaging teacher and helpful all the way through. Highly recommend doing the requal course.

9 July 2026
Rated 5 out of 5 stars

Emergency First Aid At Work…

Attended Emergency First Aid At Work and thoroughly enjoyed every minute of the course. The Trainer, Jo Pearson was very professional but fun and friendly and kept the whole class engaged. One of the best FA courses I have attended.

16 July 2026
Rated 5 out of 5 stars

A 3-day first aid course

A 3-day first aid course provides enough time to cover both essential and more advanced first aid skills without feeling too rushed.

Pros
Comprehensive coverage of topics such as CPR, choking, bleeding, burns, fractures, shock, seizures, and medical emergencies.
Plenty of hands-on practice with manikins and simulated scenarios.
Good balance of classroom learning and practical exercises.
Suitable for workplace requirements and those who want a solid understanding of first aid.

Cons
Some sections may feel repetitive if you've completed first aid training before.
Practical assessments can be challenging for people who are nervous about demonstrations.

16 July 2026
Rated 5 out of 5 stars

Mike H was very informative,personable…

Mike H was very informative,personable and a great sense of humour he was a experienced trainer on the first aid training
I thoroughly enjoyed the course the speed,content and deliverance of the training was done at a timely speed but without feeling rushed to retain and practice for the assesment part
Thanks Mike keep up the wonderful work you do!!!

10 July 2026
Rated 5 out of 5 stars

Outstanding course and an excellent…

Outstanding course and an excellent trainer. My colleague and I completed our 2 day Mental Health Course with St Johns recently. The information provided, the encouragement, how our trainer (Debbie?) made more difficult/challenging situations and scenarios easy to digest. The team work really, really helped instil confidence in our decisions and all our questions were answered perfectly with food for thought. I was not too keen on the use of small snippets of an AI individual/screen to talk through some small sections (very, very rarely used) but this is entirely personal, and not a reflection on the course or trainer as a whole in the slightest. We have already implemented a few bits within our organisation and looking forward to exploring more going forward. Absolutely recommend this without a shadow of a doubt. Thank you for your time and patience!

16 July 2026
Rated 5 out of 5 stars

Great training course,

Great training course,
attended as a refresher due to previous certification being expired. The day was organised and run professionally with key learns being easy to understand and adopt. Kerrie the trainer was great at leading the practical and core based material. No question was a silly question and she was really engaging. Winchester site is a great location and has accessibility for all, including aircon on hotter days

16 July 2026
Rated 5 out of 5 stars

Mental Health First Aider Course

I attended the Mental Health First Aider 2 day course on 6th and 7th July in Bath as a refresher as my previous certification had expired. Chris was our trainer and he was just phenomenally engaging. He has such a charisma that is inspiring and it is very clear that he is extremely passionate about the subject matter. The course itself is different to the previous one I attended 3 years prior, in as much as it is much more interactive with attendees and it's a really great opportunity to share experiences and ask questions. There is an option to complete an exam after the course whereas previously this was included in the course. However it does mean that you have the option to reflect on information and prepare better should you wish to take the exam rather than memorising information crammed into a few days. I much prefer the new, enhanced course as opposed to the previous version. Thank you Chris and St John Ambulance!

16 July 2026

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