Sitewizard Reviews 

181
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have been a Sitewizard customer for almost 2 decades now... the most recent version of our website is the best yet. The team always respond swiftly to answer any questions and the site itsel... See more

Rated 5 out of 5 stars

Changing websites can be a daunting and nerve-wracking task. Not so with Site Wizard!! The template-based design takes much of the complexity out of the task while still looking bespoke. They were tru... See more

Rated 5 out of 5 stars

From start to finish brilliant. Our website has turned out brilliantly, we were given good options and chose a template created by Sitewizard that kept the cost down, but is striking. Thank you team... See more

Rated 5 out of 5 stars

SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the de... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Website Design from SiteWizard, the UKs most recommended Website Design Company. Award Winning Website Design and eCommerce Web Design with a Money Back Guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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No recent history of asking for reviews

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4.8

All reviews

(181)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant as far as I am concerned.

We have been using SiteWizard now for a number of years now and I really can't fault them in any way at all.
The CMS software which enables me to change my website wording, add pages, add photos and new tabs at my leisure.
It all just works fine !

A note to the owners of SiteWizard - Don't change a thing, its a massive thumbs up from me.

John

23 October 2018
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!

Truly awful experience and shocking customer service. Have paid over £1,200 for really little. When challenged for transparency have been met by fake promises from our so called "account manager" and been told nonsense like "we can't share your articles with you as that is our intellectual property".

Very good at sales and marketing though so be careful not to fall into the same trap we unfortunately have.

28 September 2018
Unprompted review
Sitewizard logo

Reply from Sitewizard

We regret to hear that you feel you've not had the experience that most customers have here at Sitewizard. It's important to us to look into any negative feedback and look into this.
Customer service here is of paramount importance. I notice on your account that any concerns you had during the very short term your campaign was running, were all answered and explained in detail for you.
The proposal you were given outlined clearly that the campaign would show improvements from 3 months- 6 months for the terms you chose to focus on. Improved rankings had been achieved in the early stages of the campaign - however you decided to pause your campaign before the critical 3 month time frame had elapsed preventing the campaign from gaining traction within Google's algorithm.
It would be great to hear from you again and welcome you to call in and speak about your concerns with us in more detail as we feel confident that you would achieve positive ranking if the campaign was allowed to run for the time frames which were recommended at the outset.

Rated 5 out of 5 stars

Friendly and helpful advice.

SiteWizard have provided me with a very useful report on our company website and were honest about our SEO performance and website quality. Friendly and helpful advice.

13 September 2018
Unprompted review
Rated 5 out of 5 stars

Sitewizard have been great

Sitewizard have been great - very reasonably priced and always responsive and helpful - from design through to ongoing support. I have no reservations about recommending them. They are a pleasure to work with.

12 September 2018
Unprompted review
Rated 5 out of 5 stars

5 Star service!

Sitewizard are simply brilliant and I would highly recommend using them! The website they designed for us is superb and the team are always easily contactable if changes are required. Any issues that have occurred have always been resolved quickly!

12 September 2018
Unprompted review
Rated 5 out of 5 stars

Really helpful and friendly service

Highly recommended if you're looking for someone to create an e-commerce website.
Really friendly and helpful service, and great support for someone with no technical experience.
It was a great service for us to use when we just didn't have enough hours in the day to put into this project ourselves - they were very patient!

19 July 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great results - recommend.

A lovely efficient team. I'm not great at 'techy' stuff and they have been clear and helpful.

I highly recommended - first class.

13 July 2018
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable, helpful and kind. They are right on top of new developments and really go that "extra mile" to achieved what I would want to see happen.

13 July 2018
Unprompted review
Sitewizard logo

Reply from Sitewizard

Merri Mayers

How lovely to receive great feedback Merri.
It's always a joy to speak with you, and we look forward to working with you in the future and supporting your online business.

Sitewizard Team

Rated 5 out of 5 stars

Cannot speak I highly enough of…

Cannot speak I highly enough of sitewizard! They have designed an amazing website for my business, nothing was too much trouble for Poppy and Matt. Happy to go above and beyond, Highly recommend!

Many thanks,
Robert
Maidstone Removals

12 July 2018
Unprompted review
Rated 5 out of 5 stars

Received great advice and help today…

Received great advice and help today from Jo Brown at Sitewizard who are currently doing a very efficient job with SEO on my website. Jo advised me on other cost effective marketing strategies on Facebook and in other areas to maximise my profits and leads - her and her company are also doing SEO on my wife's new business and have managed to get her on page 1 Google within three weeks! Great results.

12 July 2018
Unprompted review
Rated 5 out of 5 stars

I have been using the Magenta platform…

I have been using the Magenta platform since 2015 and I can honestly say 3 years on what an amazing transformation it has made to how our business performs. We use the DPD free module which fully links our webshop into the courier allowing customers to track their orders. We also use the Xero Module which uploads all our webshop sales into our accountants accounting package.
As for Sitewizard I am always blown away on just how professional they are at sorting out any problem quickly.

11 July 2018
Unprompted review
Rated 5 out of 5 stars

I have tried loads of so called SEO…

I have tried loads of so called SEO companies in the past without much success, I have recently signed up with Sitewizard and so far they have exceeded my expectations, time will tell long term but so far i am very impressed with the customer care and service

3 April 2018
Unprompted review
Rated 2 out of 5 stars

Poor results and customer service

Signed up with Sitewizard Aug 2018 to help with our SEO. Provided with report of what could be done to our website to improve SEO which we worked with to do. Also given traffic light guide of how long it would take them to achieve page 1 for our chosen keyword phrases. After a few months little progress was made - they appeared to focus on very localised key phrases obviously these are easier wins for their stats. A few more months passed with little improvement on our chosen key phrases when queried our account manager assured me that we would see improvement very soon. Sadly we didn’t and after 6 months we decided we couldn’t justify paying them anymore (over 1k already spent). I realise SEO takes time and results can’t be guaranteed but at the end of the 6 months on nearly our key phrases or variations of them we were in a lower position than at month 1.

Emailed our account manager saying we wished to cancel our account due to the aforementioned only response we received was from accounts dept to confirm our account had been cancelled. No word or feedback from our account manager at all, even when I sent further email to him saying how disappointed I was not to have had a response from him.

Shocking display of incredibly poor customer service. Obviously we weren’t a very valued client!!

31 March 2018
Unprompted review

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