We have been a Sitewizard customer for almost 2 decades now... the most recent version of our website is the best yet. The team always respond swiftly to answer any questions and the site itsel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Changing websites can be a daunting and nerve-wracking task. Not so with Site Wizard!! The template-based design takes much of the complexity out of the task while still looking bespoke. They were tru... See more
From start to finish brilliant. Our website has turned out brilliantly, we were given good options and chose a template created by Sitewizard that kept the cost down, but is striking. Thank you team... See more
SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the de... See more
Company details
Information provided by various external sources
Website Design from SiteWizard, the UKs most recommended Website Design Company. Award Winning Website Design and eCommerce Web Design with a Money Back Guarantee.
Contact info
United Kingdom
- www.sitewizard.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant as far as I am concerned.
We have been using SiteWizard now for a number of years now and I really can't fault them in any way at all.
The CMS software which enables me to change my website wording, add pages, add photos and new tabs at my leisure.
It all just works fine !
A note to the owners of SiteWizard - Don't change a thing, its a massive thumbs up from me.
John
Great company to work with
Great company to work with. Very good at getting back to me quickly.
Avoid at all costs!
Avoid at all costs!
Truly awful experience and shocking customer service. Have paid over £1,200 for really little. When challenged for transparency have been met by fake promises from our so called "account manager" and been told nonsense like "we can't share your articles with you as that is our intellectual property".
Very good at sales and marketing though so be careful not to fall into the same trap we unfortunately have.

Reply from Sitewizard
this is the fourth website this company…
this is the fourth website this company has designed & hosted for us & like technology they get better and better!
Friendly and helpful advice.
SiteWizard have provided me with a very useful report on our company website and were honest about our SEO performance and website quality. Friendly and helpful advice.
Sitewizard have been great
Sitewizard have been great - very reasonably priced and always responsive and helpful - from design through to ongoing support. I have no reservations about recommending them. They are a pleasure to work with.
5 Star service!
Sitewizard are simply brilliant and I would highly recommend using them! The website they designed for us is superb and the team are always easily contactable if changes are required. Any issues that have occurred have always been resolved quickly!
Really helpful and friendly service
Highly recommended if you're looking for someone to create an e-commerce website.
Really friendly and helpful service, and great support for someone with no technical experience.
It was a great service for us to use when we just didn't have enough hours in the day to put into this project ourselves - they were very patient!
Great service
Great service, great results - recommend.
A lovely efficient team. I'm not great at 'techy' stuff and they have been clear and helpful.
I highly recommended - first class.
Reliable
Reliable, helpful and kind. They are right on top of new developments and really go that "extra mile" to achieved what I would want to see happen.

Reply from Sitewizard
Cannot speak I highly enough of…
Cannot speak I highly enough of sitewizard! They have designed an amazing website for my business, nothing was too much trouble for Poppy and Matt. Happy to go above and beyond, Highly recommend!
Many thanks,
Robert
Maidstone Removals
Received great advice and help today…
Received great advice and help today from Jo Brown at Sitewizard who are currently doing a very efficient job with SEO on my website. Jo advised me on other cost effective marketing strategies on Facebook and in other areas to maximise my profits and leads - her and her company are also doing SEO on my wife's new business and have managed to get her on page 1 Google within three weeks! Great results.
I have been using the Magenta platform…
I have been using the Magenta platform since 2015 and I can honestly say 3 years on what an amazing transformation it has made to how our business performs. We use the DPD free module which fully links our webshop into the courier allowing customers to track their orders. We also use the Xero Module which uploads all our webshop sales into our accountants accounting package.
As for Sitewizard I am always blown away on just how professional they are at sorting out any problem quickly.
Excellent experience working with Jo…
Excellent experience working with Jo and the team. Client focused, expert help. Our clients immediately saw improvements with their digital marketing results. I would totally recommend having a chat with them
The whole team are very helpful and as…
The whole team are very helpful and as you can see from the end product, the content of the site is of very high quality.
Amazing service from Matt & Poppy
Amazing service from Matt & Poppy, the whole team is really coherent and every process is really smooth. Definitely recommend.
Excellent service from Sitewizard.
I have tried loads of so called SEO…
I have tried loads of so called SEO companies in the past without much success, I have recently signed up with Sitewizard and so far they have exceeded my expectations, time will tell long term but so far i am very impressed with the customer care and service
Poor results and customer service
Signed up with Sitewizard Aug 2018 to help with our SEO. Provided with report of what could be done to our website to improve SEO which we worked with to do. Also given traffic light guide of how long it would take them to achieve page 1 for our chosen keyword phrases. After a few months little progress was made - they appeared to focus on very localised key phrases obviously these are easier wins for their stats. A few more months passed with little improvement on our chosen key phrases when queried our account manager assured me that we would see improvement very soon. Sadly we didn’t and after 6 months we decided we couldn’t justify paying them anymore (over 1k already spent). I realise SEO takes time and results can’t be guaranteed but at the end of the 6 months on nearly our key phrases or variations of them we were in a lower position than at month 1.
Emailed our account manager saying we wished to cancel our account due to the aforementioned only response we received was from accounts dept to confirm our account had been cancelled. No word or feedback from our account manager at all, even when I sent further email to him saying how disappointed I was not to have had a response from him.
Shocking display of incredibly poor customer service. Obviously we weren’t a very valued client!!
Great service from start to finish.
Very professional and helpful from start to finish. Definitely recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







