Engineer just called. Replaced router up and running within 10 minutes. Really polite very professional. Thanks . Really appreciate help with this issue. Great service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wayne Anderson our engineer has been amazing spent time helping us get set up nothing was too much trouble , he was very polite made sure everything was working including our phones, he left everythi... See more
Company replied
We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected whic... See more
Company replied
Adam who installed our Internet in our caravan was polite and respectful through out. Adam phoned us to say he was 15 minutes away. He arrived introduced him self and explained every thing that he was... See more
Company replied
Company details
Written by the company
With over 550 sites in the UK, Camping Connect is a premier WiFi provider, offering integrated solutions such as guest WiFi, broadband and Smart Park services for the leisure industry. We deliver superfast, reliable, and secure WiFi systems tailored to the unique needs of the leisure industry, including caravan parks, holiday parks, resorts, touring, glamping and camping parks. No matter how big, small or remote your park is - we have a WiFi solution for you! We have a commitment to customer satisfaction, providing 24/7 cloud-based monitoring, family-friendly content filters, and a dedicated 24/7 support team. Camping Connect ensures that guests and holiday home-owners can enjoy a seamless online experience while park owners enjoy peace of mind.
Contact info
Unit A, Kestrel Way, Garngoch Industrial Estate, Penllergaer, SA4 9WN, Swansea, United Kingdom
- 01792277230
- help@campingconnect.co.uk
- www.campingconnect.co.uk
4.7
Excellent
197 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Engineer just called
Engineer just called. Replaced router up and running within 10 minutes. Really polite very professional. Thanks . Really appreciate help with this issue. Great service.
1 June 2026
Unprompted review
Quick & efficient ssrvice
Quick, efficient service providers. Installation was quick & seamless, really positive communication, response and support. Highly recommended..especially if you have young gamers!
25 May 2026
Unprompted review
Absolutely fantastic service James…
Absolutely fantastic service James arrived on time helped us setting everything up he went above and beyond his job Daniel was fab at the other end of the phone to connect us there and then well done guys
13 May 2026
Unprompted review
Reply from Camping Connect
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience with our team.
James will be thrilled to know his punctuality and dedication made such a difference, and we’ll be sure to pass on your kind words to Daniel as well for his support over the phone.
Providing excellent service and going above and beyond for our customers is exactly what we strive for, so your feedback truly means a lot to us.
Had a fabulous member of staff who had…
Had a fabulous member of staff who had lots of patience and talked me through everything
He explained it was a configuration problem at that end
I’m so happy now I have Wi-Fi again
Many thanks
Deb Harries
6 April 2026
Unprompted review
Reply from Camping Connect
Hi Deb,
Thank you so much for taking the time to share your experience with us.
We’re really glad to hear that our team member was able to support you with patience and clear guidance, and that the issue was quickly identified and resolved. It’s great to know you’re back up and running with your Wi-Fi!
If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Been in for almost a year now and never…
Been in for almost a year now and never had a problem with it
28 March 2026
Unprompted review
Reply from Camping Connect
Hi there, Stefen, we’re really pleased to hear that you’ve had such a smooth experience with us over the past year. Providing a reliable, hassle-free service is exactly what we aim for, so it’s great to know we’re getting it right.
If you ever need anything, we’re always here to help.
The installation was quick and easy and…
The installation was quick and easy and Adam was friendly and professional
18 March 2026
Unprompted review
Reply from Camping Connect
Hi there Kev, we’re really pleased to hear that your installation was quick and hassle-free, and that Adam provided a friendly and professional service. We’ll be sure to share your feedback with him
Very impressive!
Came to get the van ready for the new season today and the WiFi had been fitted, no mess, no fuss and instant connection. I am impressed with the service from start to finish.
17 March 2026
Unprompted review
Reply from Camping Connect
Hi there, we’re delighted to hear that your installation was quick and straightforward, and that Adam made the experience a positive one with his friendly and professional approach. We’ll be sure to pass along your kind words to him.
Adam was very helpful and professional
Adam was very helpful and professional. He has installed your wifi in our vans before and explained what he was doing at every stage, would highly recommend
6 March 2026
Unprompted review
Reply from Camping Connect
Hi Brian, it’s great to hear from you again! Thank you for the 5-star review. It’s wonderful to know that Adam’s professional approach and step-by-step explanations hit the mark. We’ll be sure to share this 5-star shout-out with him!
Many thanks,
Camping Connect
Adam the installer was brilliant
Adam the installer was brilliant. It’s a shame the rest of the team are not up to his standards 10 minutes before he arrived. He rang me to say he’d be there very polite courteous I’m first thing you did was apologised for the others. I wish I could leave a review for the others and that would be -5 once again Adam deserves 10 out of 10.
5 March 2026
Unprompted review
Reply from Camping Connect
Thank you for the 5-star review for Adam, Maria! He’s a star, and we’re glad his politeness and communication made a difference. We’ve also noted your feedback regarding the rest of the team—we take that seriously and will be looking into how we can improve our service to match the standard Adam set for you.
Many thanks,
Camping Connect
Adam was very polite explaining ever…
Adam was very polite explaining ever thing.cleaned up after him self very polite nice man great from start to finish .
2 March 2026
Unprompted review
Reply from Camping Connect
Hi Sharon, thank you so much for the 5-star review! We are thrilled to hear that Adam took such good care of you. We pride ourselves on being professional and tidy, so it’s wonderful to know he made the process easy from start to finish. I’ll be sure to pass your kind words along to him!
Many thanks,
Camping Connect
Cannot fault this business
Cannot fault this business. From start to finish Adam was very professional and answered all of my questions throughout the installation process and explained everything to me in layman's terms! I am not all that tech savvy am afraid!! Would have no hesitation in recommending this service to anyone wondering which WiFi service to use. Well done Camping Connect!
2 December 2025
Unprompted review
Reply from Camping Connect
Thank you for this brilliant review! We're thrilled to hear that Adam was professional and took the time to explain everything in layman's terms during your installation. Customer satisfaction is our top priority, and we appreciate your strong recommendation for Camping Connect!
In Van Wifi Installation
We wanted In Van Wifi and Adam, the engineer, installed it on a vile cold and rainy night. Everything works fine and he explained it all clearly and patiently.
Excellent service.
5 December 2025
Unprompted review
Reply from Camping Connect
Thank you so much for this wonderful review! We are happy to hear Adam provided such excellent service, especially while installing your In-Van WiFi on a cold and rainy night. We pride ourselves on clear, patient explanations, and we're delighted everything is working perfectly for you!
Excellent service 👏
Excellent service from this person who connected Internet to our lodge was very quick and very pleasant and polite person 5* Adam Julia E4 😀 very happy with service 😀
31 October 2025
Unprompted review
Reply from Camping Connect
Thank you for taking the time to share your 5-star experience, Adam and Julia! We are very proud of our team members and are glad to hear our representative was quick, pleasant, and polite.
Adam was brilliant
Adam was brilliant. Very friendly, professional and tidy.
19 September 2025
Unprompted review
Reply from Camping Connect
Hi Stephen,
Thank you for the kind words about Adam and the 5-star review. I will notify him of your review.
Many thanks,
Camping Connect
Extremely helpfull
Extremely helpfull had to change install date no problems, installer very efficient no mess , would recomend to all.
15 September 2025
Unprompted review
Reply from Camping Connect
Hi Edd,
Thank you for the 5-star review!
Many thanks,
Camping Connect
We’ve avoided getting internet in our…
We’ve avoided getting internet in our Caravan for years however we now have 3 teenagers and their interest on a rainy day with poor cellular signal was low.
Now everyone’s happy! The children can call their friends via WhatsApp and we can watch Sky so no longer subjected to the dodgy 9pm film and the adverts that go on forever. Unfortunately for me that also means we get sky sports so now have to drag my husband away from the TV.
We’ve avoided getting internet in our Caravan for years however we now have 3 teenagers and their interest on a rainy day with poor cellular signal was low.
Now everyone’s happy! The children can call their friends via WhatsApp and we can watch Sky so no longer subjected to the dodgy 9pm film and the adverts that go on forever. Unfortunately for me that also means we get sky sports so now have to drag my husband away from the TV.
5 star service from camping connect, really fast set up and no issues whatsoever. Would highly recommend!
27 August 2025
Unprompted review
Reply from Camping Connect
Thank you so much for the wonderful review! We're absolutely delighted to hear that the whole family is now enjoying the benefits of a strong, stable connection – especially on those rainy days! It sounds like your caravan has become the perfect balance of peace, entertainment, and just the right amount of sport (even if it means prying your husband away from Sky Sports now and then!).
Jack was very friendly and informative
Jack was very friendly and informative. Really quick hassle free installation.
Really pleased with the stable speed
25 July 2025
Unprompted review
Reply from Camping Connect
Thanks so much for the great feedback! We're really glad to hear Jack made the installation quick and easy for you. It's also fantastic to know you're pleased with the stable speed – that's exactly what we aim for!
Excellent service have no problems in…
Excellent service have no problems in my static caravan at ingoldmells great signal quick up and down load
11 August 2025
Unprompted review
Reply from Camping Connect
Hi David,
Thank you for the positive and 5-star review!
Many thanks,
Camping Connect
Recommend Camping Connect
Easy to order but if there is a problem it can take a while to get through to them. Once through they are really helpful and sort any issues.signal and connection is brilliant and they offer a longer range signal for use outside your caravan alongside the standard one. Would recommend
18 July 2025
Unprompted review
Reply from Camping Connect
Hi Kathryn,
Thank you for leaving us a 5-star review!
Many thanks,
Camping Connect
Very good service from start to finish
Communication mostly good, only one chase up need on installation date re time of arrival.
When Wayne arrived, he was so polite, helpful, tidy and although he had an extremely busy day, he still took the time to answer my questions and explain set up etc.
Happy with quality of internet service up to date.
21 July 2025
Unprompted review
Reply from Camping Connect
Hi Elizabeth,
Thank you for the kind words about Wayne! I will make him aware of you review.
Many thanks,
Camping Connect
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.